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39
ENGLISH
FAQs
FAQs
What types of cookware are recommended
for use with my cook top?
• The pans must have a flat bottom and straight sides.
• Only use heavy- gauge pans.
• The pan size must match the amount of food to be
prepared and the size of the surface element.
• Use tight fitting lids.
• Only use flat bottom woks.
Why does “HS” appear on the cooktop
display? (on some models)
HS (Hot Surface) will appear in the display once the
element is turned off or during the self clean cycle. The
HS indicator will stay on until the surface has cooled to
approximately 150°F (66°C) or when the self clean cycle
ends.
Is it normal to hear a clicking noise coming
from the back of my oven when I am using
it?
Yes, this is normal. The controller has relays that open and
close during baking.
During convection cooking the fan stops
when I open the door. Is that normal?
Yes, this is normal. When the door is opened, the
convection fan will stop until the door is closed.
Can I use aluminum foil to catch drippings
in my oven cavity?
No. If aluminum foil is placed on the bottom of the oven
cavity, it will burn and you will not be able to remove
it. The heater for the oven is below the oven cavity and
provides direct heat to the bottom of the cavity. If you
already have burnt foil on the bottom, do not worry, as it
will not hinder the oven's performance.
Can I use aluminum foil on the racks?
Placing aluminum foil inside the oven cavity is not
recommended. Using foil on the racks will restrict air flow
which could lead to poor cooking results.
Can I leave my racks in the oven when
running a Self Clean cycle?
No. Although it will not damage the racks, it will discolor
them and may make them hard to slide in and out during
use. Remove all items from the oven before starting a Self
Clean cycle.
What should I do if my racks are sticky and
have become hard to slide in and out?
Over time, the racks may become hard to slide in and out.
Apply a small amount of olive oil to the ends of the racks.
This will work as a lubricant for easier gliding.
What should I do for hard to remove stains
on my cooktop?
The cooktop should be cleaned after every use to prevent
permanent staining. When cooking high sugar based
food, such as tomato sauce, cleaning the stain while the
cooktop is still warm is recommended. Use a safety mitt
when cleaning to prevent burns. Refer to the CARE AND
CLEANING section of this owner's manual for further
instruction.
Should I broil with the door opened or
closed?
Your electric range is designed for closed door broiling.
Why aren't the function buttons working?
Make sure that the range is not in Lockout mode. The lock
symbol
will show in the display if Lockout is activated.
To deactivate Lockout, press and hold the START button
for three seconds. The unlock melody will sound and
UNLOCKING will appear in the display until the controls
are unlocked.
Why is the time flashing?
This means that the product has just been plugged in,
or that it has experienced a power interruption. To clear
the flashing time, press any button and reset the clock if
needed.
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