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33
Before You Call (continued)
CONCERN POTENTIAL CAUSE COMMON SOLUTION
AUTOMATIC ICE MAKER (continued)
Freezer ice
maker will
not stop
making
ice (select
models).
• Ice maker wire
signal arm is being
held down by some
package in the freezer
that has fallen against
the ice maker.
• Move any item or frozen ice cubes
that may block the signal arm from
being in the o or upward position.
See Automatic Ice Maker-Freezer
section in manual.
Ice cubes
are freezing
together.
• Ice cubes are not
being used frequently
enough or interruption
of power for prolonged
time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow
cubes break open in
the bin and leak their
water onto existing
ice, which causes it to
freeze together.
• Remove ice container and discard
ice. The ice maker will produce fresh
supply. Ice should be used at least
twice weekly to keep the cubes
separated.
• This generally occurs when the ice
maker does not get enough water. This
is usually the result of a clogged water
lter or restricted water supply. Replace
the water lter and if the condition still
occurs check for a Saddle Valve, water
valve not turned on all the way or
kinked water supply line.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not
level. It rocks on the
oor when moved
slightly.
• Refrigerator is touching
a wall or cabinet.
• Close both doors gently.
• Ensure oor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping oor.
• Ensure oor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping oor.
Drawers are
dicult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers
slide on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See
Care & Cleaning.
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