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21NOTES20 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY
comes on.
There is no cookware on the zone. Put cookware on the zone.
The cookware is unsuitable. Use suitable cookware. Refer to "Hints and
tips".
The diameter of the bottom of the cookware
is too small for the zone.
Use cookware with correct dimensions. Refer
to "Technical data".
and appear
alternately
The power is too low due to unsuitable
cookware or an empty pot.
"Use the appropriate type of cookware. Refer
to "Hints and Tips" and "Technical Data".
Do not activate any zone with an empty pot
on it."
and appear
alternately
The pot is empty or contains some liquid
other than water, e.g. oil.
Avoid using the function with liquids other
than water.
and appear
alternately
"There is too much or too little water in the
pot.
You boiled some food other than water and
potatoes. The boiling point was moved in
time and the SenseBoil® function could not
work properly."
Refer to "Hints and Tips". Only boil water and
potatoes with the use of SenseBoil®.
You hear a beep
sound, the indicators
above
blink
and the SenseBoil®
function does not
start.
None of the cooking zones is ready to be
used with the SenseBoil® function. There is
some residual heat on the cooking zones you
want to choose or they are still in use.
Finish your previous cooking activities and
choose a free cooking zone without any
residual heat.
and a number
come on.
There is an error in the hob. Deactivate the hob and activate it again
after 30 seconds. If comes on again,
disconnect the hob from the electrical
supply. After 30 seconds, connect the hob
again. If the problem continues, speak to an
Authorised Service Centre.
You can hear a
constant beep noise.
The electrical connection is incorrect. Disconnect the hob from the electrical supply.
Ask a qualified electrician to check the
installation.
8.2 If you cannot find a
If you cannot find a solution...
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service Centre.
Give the data from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the corner of
the glass surface) and an error message that comes on.
Make sure, you operated the hob correctly. If not the
servicing by a service technician or dealer will not be
free of charge, also during the warranty period.
The instructions about the Service Centre and conditions
of guarantee are in the guarantee booklet.
TROUBLESHOOTING (CONTINUED) NOTES
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