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19TROUBLESHOOTING
TROUBLESHOOTING
18 CARE AND CLEANING
Care and cleaning
Clean the appliance after each use. Always use cookware
with clean bottom.
TIPS & INFORMATION
IMPORTANT
Scratches or dark stains on the glass ceramic have no
effect on how the appliance operates.
To remove the dirt:
1. Remove immediately: melted plastic, plastic foil,
and food with sugar. If not, the dirt can cause
damage to the appliance. Use a special scraper for
the glass. Put the scraper on the glass surface at an
acute angle and move the blade on the surface.
Remove after the appliance is sufficiently cool:
limescale rings, water rings, fat stains, shiny metallic
discolorations. Use a special cleaning agent for glass
ceramic or stainless steel.
2. Clean the appliance with a moist cloth and some
detergent.
3. At the end rub the appliance dry with a clean cloth.
CARE AND CLEANING
PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY
You cannot activate
or operate the hob.
The hob is not connected to an electrical
supply or it is connected incorrectly.
Check if the hob is correctly connected to
the electrical supply. Refer to the connection
diagram.
The fuse is blown. Make sure that the fuse is the cause of the
malfunction. If the fuse is blown again and
again, contact a qualified electrician.
You do not set the heat setting for 10
seconds.
Activate the hob again and set the heat
setting in less than 10 seconds.
You touched 2 or more sensor fields at the
same time.
Touch only one sensor field.
There is water or fat stains on the control
panel.
Clean the control panel.
An acoustic signal
sounds and the
hob deactivates.
An acoustic signal
sounds when the
hob is deactivated.
You put something on one or more sensor
fields.
Remove the object from the sensor fields.
The hob deactivates. You put something on the sensor field. Remove the object from the sensor field.
Residual heat
indicator does not
come on.
The zone is not hot be cause it operated only
for a short time or the sensor is damaged.
If the zone operated sufficiently long to be
hot, speak to an Authorised Service Centre.
Hob²Hood does not
work.
You covered the control panel. Remove the object from the control panel.
You use a very tall pot which blocks the
signal.
Use a smaller pot, change the cooking zone
or operate the hood manually.
Automatic Heat Up
does not operate.
The zone is hot. Let the zone become sufficiently cool.
The highest heat setting is set. The highest heat setting has the same power
as the function.
The heat setting
changes between
two levels.
Power management operates. Refer to "Daily use".
The sensor fields
become hot.
The cookware is too large or you put it too
near to the controls.
Put large cookware on the rear zones, if
possible.
There is no sound
when you touch the
panel sensor fields.
The sounds are deactivated. Activate the sounds. Refer to "Daily use".
comes on.
Child Safety Device or Lock operates. Refer to "Daily use".
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