User Manual - Page 226

For 2020 Explorer Platinum.

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Reverse Braking Assist
Frequently Asked Questions
Note: If the frequently asked questions and
answers that are shown in the following
chart do not assist you in returning the
system to available, contact an authorized
dealer to have the system checked for
proper operation.
Why is the system off?
Make sure you switch the system on.
See Switching Reverse Braking
Assist On and Off (page 221).
Why is the system unavailable?
Make sure that the liftgate and all
doors are closed.
Why is the system unavailable?
Make sure the cross traffic alert
system is on. See Cross Traffic Alert
(page 268).
Why is the system unavailable?
Make sure the rear parking aid system
is on. See Rear Parking Aid (page
230).
Why is the system unavailable?
Make sure traction control is on. See
Using Traction Control (page 224).
Why is the system unavailable?
The vehicle has sustained a rear end
impact. Contact an authorized dealer
to have the sensors checked for proper
coverage and operation.
Why is the system unavailable?
An ABS, traction control or stability
control event may have occurred. The
system resumes operation when the
event is complete.
Why is the system unavailable?
Make sure the rear view camera and
360 degree camera are not dirty or
obstructed. If it is dirty, clean the
camera. See Rear View Camera
(page 238). See 360 Degree Camera
(page 241). If the message still appears
after cleaning the camera, wait a short
time and the message should clear. If
the message does not clear, contact
an authorized dealer.
Why is the system unavailable?
Make sure the sensors are not blocked
or faulted. See Cross Traffic Alert
(page 268). See Rear Parking Aid
(page 230).
Why is the system unavailable?
You recently had your vehicle serviced,
or the battery disconnected. Drive your
vehicle a short distance to resume
system operation.
Why does the system turn off when I
connect a trailer?
The system does not function when
you connect a trailer. Operation
resumes when you disconnect the
trailer.
223
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing-
Reverse Braking Assist (If Equipped)
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