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31
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Results (cont.)
There may be some
water in the bottom lter
or on oor
The dryer is not level. Floor needs to have a slope less than 1" (25 mm). See “Level
Dryer” in “Installation Instructions.”
Bottom lter is not properly seated. Make sure lter is placed in the housing cabinet correctly.
See “Cleaning the Bottom Filter.”
Drain hose is longer than what was
provided. Verify water container and
hose connections.
Drain hose can be installed no higher than 36" (91 cm)
from bottom of the dryer. See “Drain System” in “Installation
Instructions.”
Cycle time is too short The load may not be contacting the
sensor strips on Automatic Cycles.
Level the dryer. See “Installation Instructions.” All four dryer feet
should be in rm contact with the oor.
The Automatic Cycle is ending early. Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle.
Lint on load Lint screen is clogged with lint. Clean lint screen before or after each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can
stain your garments. Do not use fabric softener sheets with
steam cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled The load was not removed from dryer
at the end of the cycle.
Refer to garment care label instructions. Dry-clean-only
garments are not recommended.
The dryer was tightly packed. Dry smaller loads that can tumble freely. Results may also vary
depending on fabric type.
Odors Recent painting, staining, or
varnishing in the area where your
dryer is located.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
Odors are left in garments after
wearing.
Rewash and dry the clothing.
Load too hot Load removed before cool-down
portion of cycle complete.
Allow the dryer to complete the cool-down portion of the cycle
before removing the load.
Stains or lint buildup
on wall behind dryer
Dryer too close to wall. Move dryer away from wall and make sure you have proper
ventilation.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
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