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7
Refrigerator
seems noisy
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older models. During
various stages of operation, you may hear normal operating sounds that are unfamiliar.
The following noises are normal:
Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice maker. If the refrigerator is
connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off the ice maker.
Cracking/Crashing - Heard when ice is ejected from the ice maker mold.
Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during normal operation.
Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling may also come from
items placed on top of the refrigerator.
Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the drain pan.
Sizzling - Heard when water drips onto the heater during the defrost cycle.
Motor seems
to run too
much
Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re used to, because the
compressor and fans operate at lower speeds that are more energy-efficient. This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or
if a door has been left open.
Temperature
is too warm
New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer)
more quickly.
Doors are opened often or not closed completely - This allows warm air to enter the refrigerator. Minimize door openings,
keep the doors fully closed, and make sure both doors are properly sealed.
Air vents are blocked - Remove items that are immediately in front of the vents.
Large amount of warm food recently added - Allow several hours for the refrigerator to return to its normal temperature.
Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder setting. Check the
temperature again in 24 hours.
SMART FEATURES Possible Causes and/or Recommended Solutions
Low/no ice production Smart Delay and/or Delay Ice activated - The Smart Grid feature allows the refrigerator to detect when the
electric grid is in a period of peak usage or peak rates. When Smart Grid functionality is activated, ice production
may be delayed for up to 4 hours, depending on the type of Smart Grid notification received. To return to normal
ice production, press the SMART GRID button on the dispenser control panel. Both the Smart Grid and Delay
Ice icons will disappear from the display screen.
PROBLEM Possible Causes and/or Recommended Solutions
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