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Problem Possible Causes What To Do
Surface units will not
Improper cookware •Use pans which are absolutely flat and match
maintain a rolling boil
being used. the diameter of the surface unit selected.
or cooking is not
fast enough
Surface units do
A fuse in your home •Replace fuse or reset circuit breaker.
not work properly
may be blown or the
circuit breaker tripped.
Cooktop controls •Check to see the correct control is set for the surface
improperly set. unit you are using.
Tiny scratches (may
Incorrect cleaning • Use recommended cleaning procedures.
appear as cracks)
methods being used.
or abrasions on radiant
Cookware with rough • Be sure cookware bottoms and cookware are clean
cooktop glass surface
bottoms being used or before use. Use cookware with smooth bottoms. Tiny
coarse particles (salt scratches are not removable but will become less
or sand) were between visible in time as a result of cleaning.
the cookware and the
surface of the cooktop.
Cookware has been
slid across the cooktop
surface.
Areas of discoloration
Improper cookware •Marks from aluminum and copper pans as well as
on the cooktop
being used. mineral deposits from water or food can be removed
with the cleaning cream.
Hot sugar mixtures
Hot cooktop came •See the
Cleaning the glass cooktop
section.
or plastic melted
into contact with
to the surface
these substances.
Frequent cycling off and
Improper cookware •Use only flat cookware to minimize cycling.
on of surface units
being used.
Oven light does not work
Light bulb is loose or defective. •Tighten or replace the bulb.
Switch operating light is broken. •Call for service.
Oven will not work
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet. grounded outlet.
A fuse in your home may be • Replace fuse or reset circuit breaker.
blown or the circuit
breaker tripped.
Oven controls improperly set. • See the
Using the oven
section.
Food does not bake
Oven controls improperly set. •See the
Using the oven
section.
or roast properly
Shelf position is incorrect or the • See the
Using the oven
section.
shelf is not level.
Incorrect cookware or cookware • See the
Using the oven
section.
of improper size being used.
Oven thermostat needs •See the
Adjust the oven thermostat—Easy to do
adjustment.
yourself!
section.
Before You Call For Service…
28
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Operating
Instructions
Safety InstructionsCare and Cleaning
Installation
Instructions
Troubleshooting Tips
Customer Service
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