
Outdoor Unit

NOTE
If the display screen of the remote control begins to fade, replace the batteries. Insert AAA (1.5 V) batteries before using the remote control.
1. Remove the battery cover.

2. Insert the new batteries and make sure that the + and - terminals of the batteries are installed correctly.

To protect the remote control, install the holder where there is no direct sunlight.

Point the remote control towards the signal receiver at the right side of the air conditioner to operate it

NOTE
),Energy Display (
), Air Purification function (
).

or
button to select the minutes.NOTE
• The On/Off Timer is available after setting the current time.
This function changes unit between °C and °F
• Press and hold
button about 5 seconds.
You can use the ON/OFF button of the indoor unit to operate the air conditioner when the remote control is unavailable.
1. Open the front cover (Type2) or horizontal vane (Type1).
2. Press the ON/OFF button.


NOTE
You can operate the air conditioner more conveniently with the remote control.

![]() Button | ![]() DisplayScreen | Description | Available Function | |
Single Split | Multi | |||
![]() | - | To turn on/off the air conditioner. | O | O |
![]() | ![]() | To adjust the desired room temperature in cooling, heating or auto changeover mode. | O | O |
MODE | ![]() | To select the cooling mode. | O | O |
![]() | To select the heating mode. | O | O | |
![]() | To select the dehumidification mode. | O | O | |
![]() | To select the fan mode. | O | O | |
![]() | To select the auto changeover/auto operation mode. | O | O | |
JET MODE | ![]() | To change room temperature quickly. | O | O |
FAN SPEED | ![]() | To adjust the fan speed. | O | O |
| To adjust the air flow direction vertically or horizontally. | O | O | |
NOTE

![]() Button | ![]() Display Screen | Description | Available Function | |
Single Split | Multi | |||
![]() |
| To turn on/off air conditioner automatically at desired time. | O | O |
SET/ CANCEL | - | To set/cancel the special functions and timer. | O | O |
![]() | - | To cancel the timer settings. | O | O |
![]() | - | To adjust time. | O | O |
*LIGHT OFF | - | To set the brightness of the display on the indoor unit. | O | O |
ROOM TEMP | ![]() | To display the room temperature. | O | O |
°C↔°F [5 s] | ![]() | To change unit between °C and °F | O | O |
*ENERGY SAVING | ![]() | To minimize power consumption. | O | O |
*COMFORT AIR | ![]() | To adjust the air flow to deflect wind. | O | O |
kW [3 s] | - | To set whether or not to display information regarding energy. | O | X |
*ENERGY CTRL | ![]() | To bring the effect of the power saving. | X | X |
*COMFORT SLEEP | ![]() | To make a comfortable sleeping environment. | O | X |
DIAGNOSIS [5 s] | - | To conveniently check maintenance information of a product. | O | X |

Button |
Display Screen | Description | Available Function | |
Single Split | Multi | |||
![]() | ![]() | The Ion generator uses millions of ions to help improve indoor air quality. | X | X |
![]() | To reduce noise from outdoor units. | X | X | |
![]() | To keep your skin moisturized by generating ion clusters. | X | X | |
![]() | To lower indoor humidity quickly. | X | X | |
![]() | To maintain a minimum room temperature and prevent objects in the room from freezing. | O (Optional) | X | |
![]() | To scare away a mosquito. | X | X | |
![]() | To remove moisture generated inside the indoor unit. | O | O | |
![]() | To make a comfortable sleeping environment. | X | X | |
RESET | - | To initialize the remote control settings. | O | O |
NOTE
When the air conditioner is turned on again after a power failure, this function restores the previous settings.
• To re-enable the function, press the ON/OFF button and hold it for 6 seconds. The unit will beep twice and the lamp will blink 4 times.


NOTE
This function allows you to select the desired function

is displayed on the display screen.
or
button to set the desired temperature.Multi Model
In this operation mode, the system is automatically operated by the electronic controls. 1 Turn the appliance on.
is displayed on the display screen.
or
button to set the desired temperature.Single Split Model
This mode changes the mode automatically to maintain the set temperature at ±2 °C
is displayed on the display screen.
or
button to set the desired temperature.This mode removes excess moisture from a highly humid environment or during the rainy season, in order to prevent mildew from setting in. This mode adjusts the room temperature and the fan speed automatically to maintain the optimal level of humidity.
•
is displayed on the display screen.
NOTE
1. Turn the appliance on.
2. Press MODE button repeatedly to select the Heating Mode
is displayed on the display screen.3. Press
or
button to set the desired temperature.
NOTE
will be displayed on the indoor unit when defrosting is operating.− When preheating is operating.
− When the room temperature has been reached to the set temperature.
This mode only circulates the indoor air without changing the room temperature.
Turn the appliance on.
1. Turn the appliance on.
2. Press MODE button repeatedly to select the Fan Mode.
is displayed on the display screen.3. Press FAN SPEED button to adjust the fan speed.
This function allows you to cool indoor air quickly during the summer or warm it quickly during winter.
• The Jet Mode function is available with Cooling, Heating and Dehumidification Mode.
•
is displayed on the display screen.
NOTE
If you want to change the temperature, Press
or
button to set the desired temperature.
If you want to change the temperature, Press
or
button to set the desired temperature.
• Press FAN SPEED button repeatedly to adjust the fan speed.
Display Screen | Speed |
![]() | High |
![]() | Medium - High |
![]() | Medium |
![]() | Medium - Low |
![]() | Low |
- | Natural Wind |
NOTE


This function adjusts the direction of the air flow vertically (horizontally).
• Press
(
) button repeatedly and select the desired direction.
− Select
(
) to adjust the direction of the air flow automatically.
or
button to adjust the direction of the air flow again.This function sets the air conditioner to turn on/off automatically at desired time. On/Off Timer can be set together.
1. Press
button repeatedly.
• The icon below blinks at the bottom of the display screen.

2. Press
or
button to select the minutes
3. Press SET/CANCEL button to finish.
• After setting the timer, current time and
icon are displayed on the display screen indicating that the desired time is set.
1. Press button repeatedly.
• The icon below blinks at the bottom of the display screen.

2. Press SET/CANCEL button to cancel the setting.
1. Press
button repeatedly.
• The icon below blinks at the bottom of the display screen.

2. Press
or
button to select the minutes.
3. Press SET/CANCEL button to finish.
• After setting the timer, current time and
icon are displayed on the display screen indicating that the desired time is set.
NOTE
• This function is disabled when you set Simple Timer.
1. Press
button repeatedly.
• The icon below blinks at the bottom of the display screen.

2. Press SET/CANCEL button to cancel the setting.
• Press
button to cancel all timer settings.
or ThinQ logo 1 Check the distance between the appliance and the wireless router (Wi-Fi network).2. Turn off the Mobile data or Cellular Data on your smartphone.

3. Connect your smartphone to the wireless router.

NOTE
icon on the control panel is lit.Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.
• For appliances with the
or ThinQ logo
Communicate with the appliance from a smart phone using the convenient smart features.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will be provided with the useful information such as a correct way of using the appliance based on the pattern of use.
Settings
Allows you to set various options on the appliance and in the application.
NOTE
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
• For appliances with the
logo
Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the appliance malfunctions or fails.
Smart Diagnosis™ can not be activated unless the appliance is connected to power. If the appliance is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™.
NOTE
If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain it in best condition. Clean the product regularly to maintain optimal performance and to prevent possible breakdown.

Type | Description | Interval |
Air filter | Clean with a vacuum or hand wash. | 2 weeks |
Triple filter | Clean with a vacuum or brush. | Every 3 months |
Micro dust filter | Clean with a vacuum or brush. | Every 6 months |
Ionizer (Optional) | Use dry cotton bud to remove any dust. | Every 6 months |
Indoor unit | Clean the Indoor unit surface by using a soft, dry cloth. | Regularly |
Have a professional clean the condensate drain pan. | Once a year | |
Have a professional clean the condensate drain pipe. | Every 4 months | |
Replace the remote control batteries. | Once a year | |
Outdoor unit | Have a professional clean the heat exchanger coils and the panel vents. (Consult with technician.) | Once a year |
Have a professional clean the fan. | Once a year | |
Have a professional clean the condensate drain pan. | Once a year | |
Have a professional verify that all the fan assembly is firmly tightened. | Once a year | |
Clean the electric components with air. | Once a year |
NOTE
Clean the air filters once every 2 weeks, or more, if necessary.
If you look at the indoor unit from above it, can assemble the top filter easily.
1. Turn off the power to the unit.
2. Hold the knobs of the air filter, lift it up slightly.

3. Remove it from the indoor unit.

4. Clean the filter with a vacuum cleaner or with lukewarm water with neutral detergent.
5. Dry the filter in the shade.
6. Insert the hooks of the air filter into the front cover.

7. Push down hooks to assemble the air filter.

8. Check the side of the front cover for correct assembly of the air filter.
1. Turn off the power to the unit.
2. Open the front cover.
• Lift up both sides of the cover slightly.
3. Hold the knobs of the air filters, pull them down slightly and remove them from the indoor unit.

4. Clean the filters with a vacuum cleaner or with lukewarm water with neutral detergent.
5. Dry the filters in the shade.
6. Insert the hooks of the air filters into the front cover.

7. Check the side of the front cover for correct assembly of the air filters.
1. Turn off the power to the unit.
2. Remove the air filters from the indoor unit.
3. Remove the Micro dust and Triple filter from the indoor unit.


4. Clean the filter with a vacuum cleaner.
5. Insert the Micro dust and Triple filter.


6. Assemble the air filters.
7. Check the side of the front cover for correct assembly of the air filters.
NOTE
• The feature and location of Micro dust and Triple filter may vary according to the type of model.
This product has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor unit will blink in 2 second intervals. If this occurs, contact your local dealer or service center.
Please check the following before you contact the service center. If the problem persists, contact your local service center.
Problem | Possible Causes & Corrective Action |
The air conditioner does not work normally. | Burning smell and strange sounds are coming from the unit. • Turn off the air conditioner, switch OFF, or disconnect the power supply, and contact the service center. |
Water leaks from the indoor unit even when the humidity level is low. • Turn off the air conditioner, switch OFF, or disconnect the power supply, and contact the service center. | |
The power cable is damaged or it is generating excessive heat. • Turn off the air conditioner, switch OFF, or disconnect the power supply, and contact the service center. | |
A switch, a circuit breaker (safety, ground), or a fuse is not operated properly. • Turn off the air conditioner, switch OFF, or disconnect the power supply, and contact the service center. | |
The unit generates an error code from its self-diagnosis. • Turn off the air conditioner, switch OFF, or disconnect the power supply, and contact the service center. | |
The air conditioner does not work. | The air conditioner is unplugged. • Check whether the power cord is plugged into the outlet or the power isolators are switched on. |
A fuse exploded, or the power supply is blocked. • Replace the fuse or check if the circuit breaker has tripped. | |
A power failure has occurred.
| |
The voltage is too high or too low. • Check if the circuit breaker has tripped. | |
The air conditioner was turned off automatically at a preset time. • Turn the air conditioner on. | |
The battery setting in the remote controller is incorrect.
|
Problem | Possible Causes & Corrective Action |
The air conditioner does not emit cool air. | Air is not circulating properly. • Make sure that there are no curtains, blinds, or pieces of furniture blocking the front of the air conditioner. |
The air filter is dirty.
| |
The room temperature is too high. • In summer, cooling the indoor air fully may take some time. In this case, select the Jet Mode to cool the indoor air quickly. | |
Cold air is escaping from the room. • Make sure that no cold air is escaping through the ventilation points in the room. | |
The desired temperature is higher than the current temperature. • Set the desired temperature to a level lower than the current temperature. | |
There is a heating source nearby. • Avoid using heat generators like electric ovens or gas burners while the air conditioner is in operation. | |
Fan Mode is selected.
| |
Outside temperature is too high. • The cooling effect may not be sufficient. | |
The fan speed cannot be adjusted. | The Jet Mode, or Auto Operation Mode is selected. • In some operation modes, you cannot adjust the fan speed. Select an operation mode in which you can adjust the fan speed. |
The temperature cannot be adjusted. | The Fan Mode or Jet Mode is selected. • In some operation modes, you cannot adjust the temperature. Select an operation mode in which you can adjust the temperature. |
The air conditioner stops during operation. | The air conditioner is suddenly turned off. • The Timer Function may have timed out, which turns the unit off. Check the timer settings. |
A power failure has occurred during operation. • Wait for the power to come back. If you have the Auto Restart function enabled, your unit will resume its last operation several minutes after power is restored. |
Problem | Possible Causes & Corrective Action |
The indoor unit is still operating even when the unit has been turned off. | The Auto Clean function is being operated. • Allow the Auto Clean function to continue since it removes any remaining moisture inside the indoor unit. If you do not want this feature, you can turn the unit off. |
The air outlet on the indoor unit is discharging mist. | The cooled air from the air conditioner makes mist. • When the room temperature decreases, this phenomenon will disappear. |
Water leaks from the outdoor unit. | In the heating operations, condensed water drops from the heat exchanger. • This symptom requires installing a drain hose under the base pan. Contact the installer. |
There is noise or vibration. | A clicking sound can be heard when the unit starts or stops due to movement of the reversing valve. Creaking sound: The plastic parts of the indoor unit creak when they shrink or expand due to sudden temperature changes. Flowing or Blowing sound: This is the flow of refrigerant through the air conditioner. • These are normal symptoms. The noise will stop. |
The indoor unit gives off an odor. | Odors (such as cigarette smoke) may be absorbed into the indoor unit and discharged with airflow. • If the smell does not disappear, you need to wash the filter. If this does not work, contact the service center to clean your heat exchanger. |
The air conditioner does not emit warm air. | When Heating Mode starts, the vane is almost closed, and no air comes out, even though the outdoor unit is operating. • This symptom is normal. Please wait until the unit has generated enough warm air to blow through the indoor unit. |
The outdoor unit is in Defrosting Mode. • In Heating Mode, ice/frost is built up on the coils when the outside temperature falls. This function removes a layer of frost on the coil, and it should finish in approximately 15 minutes. | |
Outside temperature is too low. • The heating effect may not be sufficient. |
Problem | Possible Causes & Corrective Action |
Your home appliance and smartphone is not connected to the Wi-Fi network. | The password for the Wi-Fi that you are trying to connect to is incorrect. • Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG ThinQ. |
Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network. | |
The wireless network name (SSID) is set incorrectly. • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) | |
The router frequency is not 2.4 GHz. • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. | |
The distance between the appliance and the router is too far. • If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance. |
• Some functions may not be supported, depending on the model.