
MFL70521443
Rev.00_112423
www.lg.com
EN ENGLISH FR FRANÇAIS
Copyright © 2018 - 2023 LG Electronics Inc. All Rights Reserved
AIR CONDITIONER
Read this owner’s manual thoroughly before operating the appliance
and keep it handy for reference at all times.
OWNER’S MANUAL
TYPE : PORTABLE AIR CONDITIONER (INVERTER)
LP1419IVSM
LP0824IVSM

TABLE OF CONTENTS
17 OPERATION
17 Control Panel and Remote Control
18 Removing Condensation Buildup
3 SAFETY INSTRUCTIONS
3 IMPORTANT SAFETY INSTRUCTIONS
8 PRODUCT OVERVIEW
8 Key Parts and Components
9 INSTALLATION
9 Electrical Data
10 Before Installation the Air Conditioner
11 Preparing for Installation
11 Selection of Installation Location
12 Window Vent Panel and Extensions
13 Installation (Vertical)
15 Installation (Horizontal)
19 SMART FUNCTIONS
19 LG ThinQ Application
22 MAINTENANCE
22 Emptying the Water Collection Tank
22 Cleaning the Case
21 Smart Diagnosis
22 Cleaning the Air Filter
23 TROUBLESHOOTING
23 Before Calling for Service
23 Normal Sounds You May Hear
27 WARRANTY
10 Wireless Remote Control
TM
TABLE OF CONTENTS
2

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always
read and follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or
CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce
the chance of injury, and tell you what may happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
injury to persons when using this product, follow basic precautions,
including the following:
INSTALLATION
Before use, the appliance must be properly installed as described in this manual.
Contact the authorized service technician for repair or maintenance of this unit.
Contact the installer for installation of this unit.
SAFETY INSTRUCTIONS EN
3
The following symbols are displayed on units.
This symbol indicates that this appliance uses a flammable refrigerant. If the refrigerant is
is leaked and exposure to an external ignition source, there is a risk of fire.
This symbol indicates that the Operation Manual should be read carefully.
This symbol indicates that a service personnel should be handling this equipment with
reference to the Installation Manual.
This symbol indicates that information is available such as the Operating Manual or
Installation Manual.

When the power cord is to be replaced, replacement work shall be performed by authorized
Installation work must be performed in accordance with the National Electric Code by qualified
personnel only using only genuine replacement parts.
and authorized personnel only.
Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
Always plug into a grounded outlet.
Do not under any circumstances, cut or remove the third (ground) prong from the power cord.
When installing or moving the appliance, be careful not to pinch, crush, or damage the power
cord.
Plug in the power plug properly.
Do not modify or extend the power cord.
Do not start/stop operation by plugging/unplugging the power cord.
If the cord/plug is damaged, have it replaced by an authorized service person using authorized
replacement parts.
Use a dedicated circuit.
Do not disassemble or modify the product.
Adhere to all industry recommended safety procedures including the use of long-sleeved gloves
and safety glasses.
Use care when unpacking and installing. The edges of the product may be sharp.
Disconnect the power cord or circuit breaker before installing or servicing the appliance.
Keep packaging materials out of the reach of children. These materials can pose a suffocation
risk to children.
Piping material, pipe routing, and installation shall include protection from physical damage in
operation and service, and be in compliance with national and local codes and standards, such
as ASHRAE 15, IAPMO Uniform Mechanical Code, ICC International Mechanical Code, or CSA
B52. All field joints shall be accessible for inspection prior to being covered or enclosed.
In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance
must not be supplied through an external switching device, such as a timer, or connected to a
circuit that is regularly switched on and off by the utility.
exposed to outdoor weather conditions.
Store and install the product where it will not be exposed to temperatures below freezing or
Do not install the unit in potentially explosive atmospheres.
other appliance.
OPERATION
Use this appliance only for its intended purpose.
Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a damaged cord or plug.
Repair or immediately replace all power cords that have become frayed or otherwise damaged.
Do not use a cord that shows cracks or abrasion damage along its length or at either end.
Do not run cord under carpets or mats where it could be stepped on and damaged.
Keep the cord out from under heavy objects like tables or chairs.
Do not place the power cord near a heat source.
Do not use an adaptor or plug the product into a shared outlet.
Do not tamper with controls.
SAFETY INSTRUCTIONS
4
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any

If water enters the product, turn off the power at the main circuit, then unplug the product and call
for service.
If the product has been submerged, contact the LG Electronics Customer Information Center for
instructions before resuming use.
Unplug the product when unused for long periods.
Unplug the product before cleaning.
In the event of a gas leak (propane gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning the use of the appliance by a person responsible for
their safety.
To clean the interior, contact the LG Electronics Customer Information Center or dealer.
Using harsh detergents may cause corrosion or damage to the unit.
Do not use solvent-based detergent on the product. Doing so can cause corrosion or damage,
product failure, electrical shock, or fire.
Do not start/stop operation by plugging/unplugging the power cord.
GROUNDING INSTRUCTIONS
The power cord of this appliance is equipped with a three-prong (grounding) plug. Use this with
a standard three-slot (grounding) wall power outlet to minimize the hazard of electric shock. The
sure the receptacle is properly grounded.
customer should have the wall receptacle and circuit checked by a qualified electrician to make
DO NOT CUT OR REMOVE THE THIRD (GROUND)
PRONG FROM THE POWER PLUG.
-- Situations when the appliance will be disconnected occasionally; Because of potential safety
hazards, we strongly discourage the use of an adapter plug. However, if you wish to use an
adapter, a TEMPORARY CONNECTION may be made. Use UL-listed adapter, available from
most local hardware stores.
The large slot in the adapter must be aligned with the large slot in the receptacle to assure a
proper polarity connection.
Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the
appliance unless the cover screw is metal, and not insulated, and the wall receptacle is grounded
through the house wiring. The customer should have the circuit checked by a qualified electrician
to make sure the receptacle is properly grounded.
Disconnect the power cord from the adapter, using one hand on each. Otherwise, the adapter
ground terminal might break. Do not use the appliance with a broken adapter plug.
- Situations when the appliance will be disconnected often; Do not use an adapter plug in these
situations. Unplugging the power cord frequently can lead to an eventual breakage of the
ground terminal. The wall power outlet should be replaced by a three-slot (grounding) outlet
instead.
SAFETY INSTRUCTIONS
5 EN
If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance,
unplug it immediately, and contact an LG Electronics Customer Information Center.
straight out from the outlet.
Do not grasp the power cord or touch the appliance controls with wet hands.
The air conditioner is not intended for use by young children or invalids without supervision.
Young children should be supervised to ensure that they do not play with the air conditioner.
Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull

CAUTION
To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
INSTALLATION
Take care when installing the product that exhaust or condensation does not damage nearby
property.
Follow installation instructions exactly to avoid excessive vibration or water leakage.
OPERATION
This appliance is not intended for use as a precision refrigeration system. Do not use it for special
purposes such as maintaining pets, food, precision machinery, or art objects.
When installing or moving the appliance, be careful not to pinch, crush, or damage the power
cord.
Wear gloves and use caution when unpacking and installing the appliance. Screws or sharp
When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
edges can cause injuries.
The supply and return air openings in the body of the appliance may be installed in open areas
such as false ceilings not being used as return air plenums, as long as the conditioned air does
not directly communicate with the air of the false ceiling.
Use a soft cloth to clean the appliance. Do not use waxes, thinners, or harsh detergents.
MAINTENANCE
Make sure the air inlet and outlet are free from obstructions.
Use a soft cloth to clean the appliance. Do not use waxes, thinners, or harsh detergents.
Do not step on or place heavy objects on top of the appliance.
Do not drink water drained from the appliance.
Do not operate the appliance without the filter securely installed.
are used simultaneously.
Remove the batteries if the remote control is not to be used for an extended period of time.
Never mix different types of batteries, or old and new batteries for the remote control.
consult a doctor.
Do not recharge or disassemble the batteries.
Never use strong cleaning agents or solvents when cleaning the air conditioner or spray water.
Never touch the metal parts of the air conditioner when removing the air filter.
Clean the filter every two weeks.
Use a smooth cloth.
SAFETY INSTRUCTIONS
6
Be sure to ventilate sufficiently when the air conditioner and a heating appliance such as a heater
Being exposed to direct airflow for an extended period of time could be hazardous to your health.
Stop using the remote control if there is a fluid leak in the battery. If your clothes or skin are
exposed to the leaking battery fluid, wash off with clean water.
If the leaking battery fluid has been swallowed, rinse the inside of the mouth thoroughly and

REFRIGERANT (FOR R32 ONLY)
Do not use means to accelerate the defrosting process or to clean, other than those
recommended by the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for
example: open flames, an operating gas appliance or an operating electric heater).
The appliance shall be stored in a well-ventilated area where the room size corresponds to the
room area as specified for operation.
Do not pierce or burn. Be aware that flammable refrigerants may not contain an odor.
The installation of pipe-work shall be kept to a minimum.
National gas regulations shall be observed.
Mechanical connections shall be accessible for maintenance purpose.
CAUTION
associated with older units. Please follow all precautions and advisories.
Use caution while handling and prevent damage to unit. Do not put any holes into product for
This unit contains flammable refrigerant and has special safety precautions not normally
-
any reason. This can cause damage to product and prevent unit from cooling.
Maintenance and cleaning of unit should be performed by trained personnel. Failure to properly-
clean unit can result in damage to the refrigeration system and or the electrical system.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a -
current valid certificate from an industry-accredited assessment authority, which authorizes their
competence to handle refrigerants safely in accordance with an industry recognized assessment
specification.
Make certain that all the air circulation/ventilation openings are free from obstruction.-
-
warranties.
water heaters or furnaces. Also keep away from electric heaters. Damaged units should be
repaired before storage.
Servicing shall only be performed as recommended by the equipment manufacturer. -
The appliance shall be stored so as to prevent mechanical damage from occurring.-
Maintenance and repair requiring the assistance of other skilled personnel shall be carried out
The refrigerant and insulation blowing gas used in the appliance require special disposal -
procedures. Consult a service agent or a similarly qualified person before disposing of them.
under the supervision of the person competent in the use of flammable refrigerants.
SAVE THESE INSTRUCTIONS
SAFETY INSTRUCTIONS EN
7
WARNING
Service should only be performed by technicians properly trained and certified in the use of
-
When storing the appliance, do not put in a room with any open flame appliances, such as gas
flammable refrigerants. Any service performed by unauthorized servicers/individuals will void all

PRODUCT OVERVIEW
temperature, and
using the bottom drain port.
REMOTE CONTROLLER
Key Parts and Components
PRODUCT OVERVIEW
8
6
7
8

INSTALLATION
Electrical Data
Power cord may include a current interrupter
device. TEST and RESET buttons are provided
on the plug case. The device should be tested on
TEST button
and then the RESET button. If the TEST button
does not trip or if the RESET button will not stay
engaged, discontinue use of the air conditioner
for 120 V
NOTE
The feature may be changed according to the
type of model.
Use Wall Receptacle Power Supply
Standard 120 V , 3-wire
grounding receptacle rated
15 A / 120 VAC / 60 Hz
Use 15 A,
time-delay fuse
or 15 A circuit
breaker.
WARNING
This appliance should be installed in
accordance with the National Electrical
Code.
Use of extension cords could cause serious
injury or death.
siht htiw droc noisnetxe na esu ton oD-
portable air conditioner.
teltuo-itlum ro srotcetorp egrus esu ton oD-
adapters with this portable air conditioner.
Never push the TEST button during
operation. Doing so can damage the plug.
siht esremmi ro ,yfidom ,evomer ton oD-
plug. If this device trips, the cause should
be corrected before further use.
CAUTION
The conductors inside this cord are
surrounded by shields, which monitor
leakage current. These shields are not
grounded. Periodically examine the cord
for any damage. Do not use this product
in the event the shields become exposed.
Avoid shock hazard. This unit cannot be
user-serviced. Do not open the tamper-
resistant sealed portion. All warranties and
performance will be voided. This unit is not
intended to be used as an ON/OFF switch.
RESET
TEST
INSTALLATION
9 EN

OPERATING TEMPERATURE
Cooling : 70 °F (21 °C) - 95 °F (35 °C),
45%RH - 78%RH
Doing so
are
they do
place the appliance near
Before Installation
the Air Conditioner
Wireless Remote Control
Inserting Batteries
If the display screen of the remote control begins
to fade, replace the batteries. Insert AAA (1.5 V)
batteries before using the remote control.
1
Remove the cover on the back of the
remote control.
2
Insert the new batteries and make sure that
the + and - terminals of the batteries are
installed correctly.
NOTE
New batteries are supplied with the air
conditioner for use in the remote control.
Do not use a rechargeable battery. Make sure
that the battery is new.
In order to prevent discharge, remove the
battery from the remote control if the air
conditioner is not going to be used for an
extended period of time.
Keep the remote control away from extremely
hot or humid places.
To maintain optimal operation of the remote
control, the remote sensor should not be
exposed to direct sunlight.
The remote control will not work properly if the
unit is exposed to direct light or there is any
obstacle between the unit and remote controller.
INSTALLATION
10

50 cm
50 cm
50 cm
NOTE
After installation, the Hose length is approximately
90 cm
or less for best performance.
Optional French Labels
Affix label L and M to Panel A if necessary.
English : Lock/Unlock, Indoor
French : Verrouiller/Déverrouiller, Intérieur
L M
INSTALLATION
11 EN
Basic Installation Materials Supplied
Shape Parts Name
Hose
Base mounting plate
(58 cm, 1 pcs)
Extension mounting
plate (40 cm, 1 pcs)
Extension mounting
plate (58 cm, 1 pcs)
Mounting plate
screws (4 pcs)
Adhesive short foam
weather seals (2 pcs)
Shape Parts Name
Mounting plate insu-
lation (2 pcs)
Window gap insula-
tion (1 pcs)
Fixing clips
(2 pcs)
Security brackets
(2 pcs)
Bracket screws
(2 pcs)
Installation Tools
Shape Parts Name
⊕
Driver
Tape ruler, knife
Power drill,
Ø 3 mm drill blade
Shape Parts Name
“No residue”
duct tape
* Installation tools are not included with the product.

12
INSTALLATION
WINDOW VENT PANEL AND EXTENSIONS
The window installation kit allows you to install the air conditioner in most vertical-sliding windows 58 cm to
153 cm wide, or horizontal-sliding windows from 58 cm to 153 cm high.
1. For window openings shorter than 58 cm, trim panel
A to fit the opening.
2. For longer window openings, assemble and adjust
the panels to fit the window opening. Use Mounting
plate screws (included) to fix the panels together at
the proper length.
For window openings from 59.5 cm to 96.5 cm,
use the window vent panel (Panel A) and an
extension panel (Panel B).
For window openings from 99 cm to 114.5 cm,
use the window vent panel (Panel A) and an
extension panel (Panel C).
For window openings from 117 cm to 153 cm,
use the window vent panel (Panel A) and two
extension panels (Panel B and Panel C).
Fig. a Fig. b
Fig. c Fig. d
For an 58 cm window opening, use the window
vent panel (Panel A) by itself.
Window Installation Kit (Includes 1 Window
Vent Panel and 2 Extension Panels)
Panel A (58 cm)
58 cm
58 cm
99 cm – 114.5 cm
117 cm – 153 cm
117 cm – 153 cm
Panel B
Panel B
Panel C
Panel C
99 cm – 114.5 cm
59.5 cm – 96.5 cm
59.5 cm – 96.5 cm
Panel B(40 cm) Panel C (58 cm)
2 Extension Panels
1 Window Vent Panel
Panel
Window open
A B C Fig.
(58 cm) (40 cm) (58 cm)
58 cm
√ a
59.5 cm~96.5 cm
√ √ b
99 cm~114.5 cm
√ √ c
117 cm~153 cm
√ √ √ d
INSTALLATION
12
Mounting plate
screws
Mounting plate
screws

13
INSTALLATION
INSTALLATION
13 EN
* If the screw fixing holes do not match, use a power
drill to drill the holes (3 mm) in the outer mounting
plate in accordance with the inner screw holes.
* Refer to the <Positioning Vent Hose> to adjust the hose
outlet position.
Fit the chassis fixing clips at both ends of the
mounting plate.
Secure the mounting plate screws in the mounting
holes on both sides of the mounting plate.
<Small Windows>
After adjusting the length of the mounting plate to the chassis
height, insert the clip into the window sill.
INSTALLATION (VERTICAL)
1 Inserting Panel Assembly
2 Connecting Vent Hose
Insert the hose into the groove in the insertion direction.
Push the hose in the assembling direction to assemble
with the mounting plate.
Inserting direction
Assembling
direction

14
INSTALLATION
INSTALLATION
14
!
Cut the mounting plate insulation to the chassis
length and insert it on both sides of the mounting plate.
Cut the window gap insulation to the window length
and insert it into the window gap.
Be sure to install the window fixing bracket to prevent
the window from opening outside.
CAUTION
Move the mounting plate to the end of the chassis, close the
window and secure it with the security bracket.
3 Attaching Foam Weather Seals
4 Positioning Vent Hose
For best results, keep the vent hose as short and straight as possible. However, shape the diffuser end of the vent hose into
an inverted U shape just inside the window to allow any rain or condensation to drain out the window.
Minimum
<Best positioning> <inverted U shape> <Correct Installation Position>
50 cm
50 cm
40 cm

INSTALLATION
15 EN
INSTALLATION (HORIZONTAL)
1 Attaching Foam Weather Seals
• NOTE : Take care not to block drain holes in the exterior sill. If necessary,
cut slots in the foam seal to allow any moisture to drain out the window sill drains.
2 Inserting Panel Assembly
3 Sealing Gap between Sashes
Tip: For a tighter seal, use “no residue” duct tape to seal the gap between the sashes.
Measure and cut the included window gap insulation to fit the window opening. Stuff it between the window sashes to
prevent air and insects from getting into the room.
Bracket screws
Security
brackets
Insert the panel assembly in the bottom sash channel as in step 2. Use care when installing the assembly, which will
now fit very tightly in the opening.
Close the sash tightly against the top of the panel assembly. For a tighter seal, use “no residue” duct tape (not
included) to seal any gaps around the installed panel assembly.
• If needed, install the included security bracket with a bracket screws.
Cut the mounting plate insulation to the chassis length and insert it on both sides of the
mounting plate.
(Attaching the foam weather seals to the panel assembly rather than the window sash and
frame makes for easier cleanup when removing the panel assembly.)
Adhesive short foam
weather seals
Adhesive short foam
weather seals
Mounting plate insulation
Indoor
Interlor
Mounting
plate insulation
Mounting
plate insulation
Indoor
Interlor
Base mounting
plate
Extension
panel

INSTALLATION
16
4 Connecting Vent Hose
5 Positioning Vent Hose
Align the tabs on the diffuser end of the vent hose to the slots in the panel assembly opening. Insert the diffuser and push it in
the Lock direction to assemble with the mounting plate.
• If disconnected, reconnect the other end of the vent hose to the product by inserting the vent hose into the product with
the mounting ring facing out. If the hose doesn’t snap into place, rotate it slightly so the 2 lines at the front align.
For best results, keep the vent hose as short and straight as possible. However, shape the diffuser end of the vent hose into
an inverted U shape just inside the window to allow any rain or condensation to drain out the window.
Window gap insulation
Mounting ring
(2) UnLock
lock
(1) Insert
Minimum
<Best positioning> <inverted U shape> <Correct Installation Position>
50 cm
50 cm
40 cm

OPERATION
Control Panel and Remote Control
Remote Control
1
2
6
10
3
4
7
5
Power ( )
Press to turn the air conditioner ON or OFF
Auto
Swing
.
Incl. auto.
Vit. vent.
Annuler
Diagnostic (5s)
Minuteur
Veille
°C ↔ °F (5s)
1 2 3 9
4 5
7 6
8
OPERATION
17 EN
3
4
Sleep Mode
This mode keeps operating noise to a
minimum and turns the air conditioner off
after a set time. The timer can be set from
1 to 12 hours. In this mode, the control
panel turns off.
Fan Speed
NOTE
5
Auto Swing
Press Sleep button of remote controller
can be switched between degrees
This function adjusts the direction of the
air flow vertically. Press Auto Swing
button repeatedly and select the desired
direction.
In the Sleep Mode, the setting temperature
increases by 2 °F after 30 minutes and
The setting temperature increases up to
4 °F from the preset temperature.
additional 2 °F after another 30 minutes
for a more comfortable sleep.
2
Operation Mode
Press the Mode button to cycle between
3 types of air conditioner operation:
Cool / Dry / Fan.
Cool - This mode is ideal on hot days to
cool and dehumidify the room quickly. Use
the
buttons to set the desired
room temperature and use the Fan Speed
button to set the desired fan circulation
speed.
Fan - In this mode the fan circulates
air but the compressor does not run. Use
the Fan Speed button to set fan speed to
w. In this mode, you cannot
adjust the set temperature.
Dry - This mode is ideal for rainy and
damp days to dehumidify the room rather
removed from the room by the combination
of compressor operation and the fan speed
off once the set temperature is reached.
Fan speed cannot be adjusted in
mode.
NOTE
To set the brightness on the control
panel, press Mode button on the control
s
1

6
Clean Filter
The Clean Filter LED lights up to notify you
press Sleep button on
the control panel for 3 seconds to turn off
the Clean Filter light.
NOTE
control panel, not the remote control.
This feature is a reminder to clean the air
filter for more efficient operation. The LED
light turns on after 250 hours of operation.
7
Temperature Control
To adjust the desired room temperature in
Cool or Dry mode. The desired room
temperature can be set between 60˚F-86˚F
(16 °C–30 °C). Press
or arrows to
increase or decrease temperature setting.
10
Clear
Cancel Sleep and Timer settings.
NOTE
Auto Restart: In case of turning off the air
conditioner due to power failure, your unit will
resume its last operation several minutes after
power is restored.
Delay ON/OFF Timer
Delay ON - When the air conditioner is off,
set it to automatically turn on from 1 to 24
hours later, at its previous mode and fan
settings.
Delay OFF - When the air conditioner is on,
set it to automatically turn off from 1 to 24
hours later.
NOTE
NOTE
8
9
Wi-Fi
Press and button together on the
control panel for 3 seconds, the tempera-
ture display can be switched between
degrees Fahrenheit (ºF) and degrees
Celsius (ºC).
Enables connection of the air conditioner
to the home Wi-Fi.
To connect Wi-Fi, press the Fan Speed
button on the control panel for 3 seconds.
NOTE
Press the Clear button on remote controller
for 5 seconds, the Smart Diagnosis function
works.
Each press of the Timer button advances
the timer by 1 hour. After the last press of
the Delay OFF Timer the display returns to
the temperature setting.
1
2
3
Turn on the product, set it to Cool mode
and let it run for at least 10 seconds.
Press and hold the Auto Swing button for
3 seconds until On appears in the display.
NOTE
The condensation fan is now turned on.
When the appliance is turned off, Co
appears in the display and the fan will
continue to run for 10 minutes. The
appliance will then shut down as normal.
Some functions cannot be used while this option
is turned on.
This option must be set using the control panel,
not the remote control.
and hold the Auto Swing button for 3
seconds until OF appears in the display.
Turning Condensation Fan Off
1
When the product is powered ON, press
2
The condensation fan is now turned off.
The appliance will shut down immediately
when it is turned off.
Removing Condensation
Buildup
Condensation can build up inside the unit when
the Cool and Dry modes are used. The fan can
be set to run for a short period after the product
is turned off to help keep the inside of the
appliance dry. This option is off by default.
Turning Condensation Fan On
OPERATION
18

SMART FUNCTIONS
19 EN
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with the or
ThinQ logo.
The LG ThinQ application allows you to communicate
with the appliance using a smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smartphone
using the convenient smart features.
Smart Diagnosis
TM
If you experience a problem while using the appliance,
this smart diagnosis feature will help you diagnose the
problem.
Settings
Allows you to set various options on the appliance and
in the application.
NOTE
• If you change your wireless router, internet service
provider, or password, delete the registered appliance
from the LG ThinQ application and register it again.
• The application is subject to change for appliance
improvement purposes without notice to users.
• Functions may vary by model.
Before Using LG ThinQ Application
1
Check the distance between the appliance and the
wireless router (Wi-Fi network).
• If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to register
or installation may fail.
2
Turn off the Mobile data or Cellular Data on your
smartphone.
3
Connect your smartphone to the wireless router.
NOTE
• To verify the Wi-Fi connection, check that icon on
the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
• If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can make the
wireless network service run slowly.

Wireless LAN Module Specifications
Frequency
Range
2412 to 2462 MHz
Output
Power
(Max)
Industry Canada Statement (For
transmitter module contained in
this product)
1) This device may not cause interference.
2) This device must accept any interference, including
interference that may cause undesired operation
of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with a minimum distance of 20 cm
(7.8 inches) between the antenna and your body.
•
THE MANUFACTURER IS NOT RESPONSIBLE
FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS
TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT.
NOTE
This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two
conditions:
SMART FUNCTIONS
20
< 30 dBm
•
The appliance cannot be registered due to problems
with the wireless signal transmission. Unplug the
appliance and wait about a minute before trying
again.
•
If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
•
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
•
Smartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer .
•
If the security protocol of the router is set to
WEP
,
you may fail to set up the network. Please change it
to other security protocols (
WPA2
is recommended)
and register the product again.
Installing the LG ThinQ Application
Search for the
LG ThinQ
application from the Google
Play Store or Apple App Store on a smartphone. Follow
instructions to download and install the application.
Open Source Software Notice
Information
To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open source
licenses that have the obligation to disclose source code,
and to access all referred license terms, copyright
notices and other relevant documents, please visit
https://opensource.lge.com.
LG Electronics will also provide open source code to you
on CD-ROM for a charge covering the cost of performing
such distribution (such as the cost of media, shipping, and
This offer is valid to anyone in receipt of this information
for a period of three years after our last shipment of this
product.
handling) upon email request to [email protected].

Smart Diagnosis
TM
This feature is only available on models with the or
logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability,
Wi-Fi disconnection, local app store policy, or app
unavailability.
• The feature may be subject to change without prior
notice and may have a different form depending on
where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped
appliance, it can transmit troubleshooting data to a
smartphone using the LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis
TM
feature in the menu. Follow the
instructions provided in the LG ThinQ application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis
TM
feature in the menu. Follow the
instructions for audible diagnosis provided in the LG
ThinQ application.
1
Plug the power plug in the outlet properly.
2
Place the mouthpiece of your smartphone close to
the
or logo.
3
Press and hold the Clear button for 5 seconds
or longer while holding the smartphone
mouthpiece to the logo until the data transfer
is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for data
transfer is displayed.
4
After the data transfer is complete, the diagnosis
will be displayed in the application.
NOTE
• For best results, do not move the phone while the
tones are being transmitted.
• Be sure to keep ambient noise to a minimum or the
phone may not correctly receive the buzzer beeps
from the indoor unit.
SMART FUNCTIONS
21 EN

22
MAINTENANCE
WARNING
Before cleaning or performing maintenance,
disconnect the power supply and wait until
the fan stops.
Emptying the Water
Collection Tank
When the internal water collection tank is full,
the LED display will show FL and the air
conditioner will turn off until the tank is emptied.
• Unplug the air conditioner, disconnect the
exhaust hose from the back, and move the air
conditioner to a suitable drain location or
outdoors. You may also place a pan under the
drain that will hold up to 2 pints of water.
• Remove the drain cap from the drain outlet.
• Once the water collection tank is drained,
reinstall the drain cap, making sure it is on
securely.
• Place the air conditioner in the desired
location, reconnect the exhaust hose, and plug
in the air conditioner.
Cleaning the Case
Wipe the case with a slightly damp cloth, then
wipe dry with a dry cloth or towel.
• To prevent damage to the finish, do not use
gasoline, benzene, thinner, etc., or any
abrasive cleansers to clean the air conditioner;
they may damage the finish.
• Never pour water onto or into the air condition-
er. It could damage internal components and
create a shock and fire hazard.
Cleaning the Air Filter
The air filters should be cleaned every two
weeks; depending on indoor air quality, more
frequent cleaning may be needed. A dirty air
filter will decrease airflow and reduce efficiency.
1. Pull out each air filter by the handle.
2. Use a vacuum cleaner to clean the filter.
If the filters are heavily soiled, they can be
washed in warm water using a mild
detergent.
• Do not use harsh cleaners or very hot
water.
• Do not wash in a dishwasher.
3. Dry the filter in the shade.
4. Reinsert the filters.
NOTE
If you want to disconnect the hose from the
product, grasp the mounting bracket on the
hose, turn it clockwise or counterclockwise,
and then disconnect it easily.
MAINTENANCE

TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the
following before you call for service.
Normal Sounds You May Hear
1
High-pitched Sound
2
Sound of Rushing Air
At the front of the unit, you may hear the sound of rushing air being moved by the fan.
High efficient inverter compressor may occur high-pitched sound during operation.
3
Gurgle/Hiss
Gurgling or hissing noise may be heard due to refrigerant passing through evaporator during
normal operation.
4
Pinging or Swishing
Droplets of water hitting condenser during normal operation may cause pinging or swishing
sounds.
23 EN

TROUBLESHOOTING
24
Problem Possible Cause Solutions
Air conditioner
does not start.
The air conditioner is unplugged.
Make sure the air conditioner plug
is pushed completely into the outlet.
The fuse is blown/circuit breaker
is tripped.
Check the house fuse/circuit
breaker box and replace the fuse or
reset the breaker.
Power failure.
If power failure occurs, turn the
mode control to off. When power is
restored, wait 3 minutes to restart
the air conditioner to prevent
tripping of the compressor overload.
The current interrupter device is
tripped.
Press the RESET button located
on the power cord plug. If the
RESET button will not stay
engaged, discontinue use of the air
service technician.
Air conditioner
FL appears in the display.
does not cool as it
should.
The water collection tank is full.
Drain the tank and reset your
settings.
blinds, or furniture blocking the front
Make sure there are no curtains,
of the air conditioner.
The temp control may not be set
correctly.
Set the desired temperature to
a level lower than the current
temperature.
weeks. See the 'MAINTENANCE'
section.
The room may have been hot.
turned on, you need to allow time
for the room to cool down.
Cold air is escaping.
registers and cold air returns.
Cooling coils have iced up.
See 'Air conditioner freezing up'
below.
Air conditioner
freezing up.
The cooling coils are iced over.
obstruct the air conditioner from
properly cooling the room. Set the
mode control at High Fan or High
Cool.

Problem Possible Cause Solutions
Water collects in
base pan.
Moisture removed from air and
drains into base pan.
This is normal for a short period in
areas with little humidity; normal for
a longer period in very humid areas.
Air conditioner
turns on and off
rapidly.
Outside temperature extremely
hot.
Refer to installation instructions or
check with installer.
Noise when unit is
cooling.
Air movement sound.
Remote sensing
deactivating
prematurely.
Remote control not located
within range.
Place remote control within 20 feet
& 120° radius of the front of the
unit.
Remote control signal
obstructed.
Remove obstruction.
Room too cold. Set temperature too low. Increase set temperature.
Can't connect the
LG ThinQ
App. to the air
conditioner.
Air conditioner is turned off. Turn the air conditioner on.
Wireless router is turned off. Turn the router on.
The air conditioner
is not connecting
to the Wi-Fi.
The Wi-Fi router is too far from
the air conditioner.
Move the router closer to the air
conditioner or purchase and install
a Wi-Fi repeater (signal booster).
You do not have permission
to use the router or it is
incompatible.
Make sure you are selecting the
correct wireless router from the list.
The router must be set to 2.4 GHz.
NOTE
If you see "CH" in the display, please call 1-888-542-2623.
This is normal. If too loud, adjust
the fan speed low.
TROUBLESHOOTING
25 EN

26
Wi-Fi
Problem Possible Cause Solutions
Trouble connecting
appliance and
smartphone to
Wi-Fi network.
The password for the Wi-Fi
network was entered incorrectly.
Delete your home Wi-Fi network
and begin the registration process
again.
Mobile data for your smartphone
is turned on.
Turn off the Mobile data on your
smartphone before registering the
appliance.
The wireless network name
(SSID) is set incorrectly.
The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
The router frequency is not 2.4
GHz.
Only a 2.4 GHz router frequency
is supported. Set the wireless
router to 2.4 GHz and connect the
appliance to the wireless router. To
check the router frequency, check
with your Internet service provider
or the router manufacturer.
The distance between the
appliance and the router is too
far.
If the appliance is too far from the
router, the signal may be weak
and the connection may not be
router closer to the appliance
or purchase and install a Wi-Fi
repeater.
During Wi-Fi setup, the application
is requesting a password to
connect to the product (on certain
phones).
Locate the network name which
starts with “LG” under Settings >
Networks. Note the last part of the
network name.
− If the network name looks like
−
LGE_Appliance_XX-XX-XX, enter
lge12345.
If the network name looks like
LGE_Appliance_XXXX, enter
XXXX twice as your password.
For example, if the network name
appears as LGE_Appliance_8b92,
then you would enter 8b928b92
as your password. In this instance,
the password is case sensitive and
the last 4 characters are unique to
your appliance.
TROUBLESHOOTING

WARRANTY
WARRANTY
WHAT THIS WARRANTY COVERS:
LG Electronics Canada, Inc. (“LG”) warrants your LG Room Air Conditioner ("product") against defect in
materials or workmanship under normal household use, during the warranty period set forth below, LG
will, at its option, repair or replace the product. This limited warranty is (except to some extent in Quebec
and where otherwise prohibited) valid only to the original retail purchaser of the product, is not assignable
or transferrable to any subsequent purchaser or user, and applies only when the product is purchased
through an LG authorized dealer or distributor and used within Canada.
NOTE
Replacement products and repair parts may be new or factory-remanufactured at LG’s option and are
warranted for the remaining portion of the original unit’s warranty period or ninety (90) days, whichever
is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of
warranty (you may be required to submit a copy to LG or authorized representative). If the Date of
Purchase cannot be verified, the warranty period will begin 15 months from the date of manufacture.
WARRANTY PERIOD:
1 year from the Date of Purchase: Any internal/ functional Parts and Labor.
HOW SERVICE IS HANDLED: In-Home Service or Swap SVC
LG may elect, at our option, to provide Swap or In home Service. To receive in-home service, the
product must be unobstructed and accessible to service personnel. If during in-home service repair
cannot be completed, it may be necessary to remove, repair and return the product. OR LG may elect,
at our option, to provide Swap Service by providing an authorized service exchange through the
distribution center you originally purchased the product from.
THIS LIMITED WARRANTY DOES NOT COVER:
Service trips to deliver, pick up, or install or set up the Product; Instruction on Product use.
Adjustments of user controls.
Products that have had a serial number or any part thereof altered, defaced or removed.
Property damages, malfunction or failure of the product, or personal injury caused by or resulting from:
(a) accident, abuse, negligence or misuse;
(b) operating the Product in a corrosive or wet environment containing chlorine, fluorine or any other
hazardous chemicals;
(c) installation, alteration, repair or service by anyone other than a licensed, authorized LG contractor
(d) improper matching of Product components;
(e) improper sizing or design of the Product;
(f) improper or deferred maintenance contrary to the manufacturer’s instructions;
(g) physical abuse to or misuse of the Product (including failure to perform any maintenance as
(h) Product used in other than normal use or in any manner contrary to the Operation Manual;
(i) freight damage or damage caused by force majeure or other factors such as power surge damage
or other than pursuant to the manufacturer’s instructions, including installation not in accordance
described in the Operation Manual such as air filter cleaning, or any Product damaged by
caused by lightning and fluctuations in or interruptions of electrical power.
excessive physical or electrical stress);
with applicable laws, codes and standards applying in the province in which the Product is installed;
27 EN

WARRANTY
28
THIS LIMITED WARRANTY SHALL NOT BE ENLARGED, EXTENDED OR AFFECTED BY, AND
NO OBLIGATION OR LIABILITY SHALL ARISE OR GROW OUT OF, LG PROVIDING, DIRECTLY
OR INDIRECTLY, ANY TECHNICAL ADVICE, INFORMATION AND/OR SERVICE TO OWNER IN
CONNECTION WITH THE PRODUCT. EXCEPT AS OTHERWISE PROVIDED IN THIS LIMITED
WARRANTY, LG MAKES NO OTHER WARRANTIES OR CONDITIONS OF ANY KIND
WHATSOEVER REGARDING THE PRODUCT. LG DISCLAIMS AND EXCLUDES ALL WARRANTIES
AND CONDITIONS NOT EXPRESSLY PROVIDED HEREIN AND ALL REMEDIES WHICH, BUT
FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
AND (EXCEPT IN QUEBEC AND WHERE OTHERWISE PROHIBITED) OF FITNESS FOR ANY
PARTICULAR PURPOSE. NO ONE IS AUTHORIZED TO CHANGE THIS LIMITED WARRANTY IN
ANY RESPECT OR TO CREATE ANY OTHER OBLIGATION OR LIABILITY FOR LG IN CONNECTION
WITH THE PRODUCT. LG DISCLAIMS ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT
OF ALL THIRD PARTIES (including, without limitation, the installing contractor) IN CONNECTION
WITH OR RELATED TO THE PRODUCT.
UNDER NO CIRCUMSTANCES SHALL LG BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE,
EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, PRODUCT FAILURE, IMPAIRMENT
OF OTHER GOODS, COSTS OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF
USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OR RELATED TO THE PRODUCT
WHETHER BASED ON BREACH OF WARRANTY, BREACH OF CONTRACT, TORT OR OTHERWISE,
EVEN IF LG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL
LG’S LIABILITY EXCEED THE ACTUAL PURCHASE PRICE OF THE PRODUCT WITH RESPECT TO
WHICH ANY CLAIM IS MADE.
SOME PROVINCES (INCLUDING QUEBEC) DO NOT ALLOW LIMITATIONS ON WARRANTIES OR
EXCLUSIONS OR LIMITATION OF DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY
NOT APPLY. Where any term of this warranty is prohibited by such laws, it shall be null and void,
but the remainder of this warranty shall remain in effect. THIS LIMITED WARRANTY GIVES THE
OWNER SPECIFIC LEGAL RIGHTS AND THE OWNER MAY ALSO HAVE OTHER RIGHTS THAT
VARY FROM PROVINCE TO PROVINCE.
HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION:
Call 1-888-LG-CANADA (542 2623) or visit our website at www.lg.com.
Mail to: LG Electronics Canada Inc.
20 Norelco Drive
North York, ON M9L 2X6
FOR YOUR RECORDS
Write the model and serial numbers here:
Model No.
Serial No.
Dealer's Name
Date Purchased
Staple your receipt to this page in the event you need it to prove date of purchase or for warranty
issues.

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”).
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you
are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in
and LG accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any
amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG’s receipt of the
Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out
as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case
if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically,
without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any
circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court,
but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in
your province or territory of jurisdiction as it relates to the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration
will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except
to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for
any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory
of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.
or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to
LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is
governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court
of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration
provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable
arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in
accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and
expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding
the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that
a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation,
you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules.
Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your
claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at
the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree
to another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions
will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision
of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this
Limited Warranty.
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT
OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT
TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT
THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT
PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
WARRANTY
29 EN

WARRANTY
30
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the
product by either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-800-980-2973. You must include
in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model
name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing
https://www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”).
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement
(“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall
take precedence over the EULA.
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you
and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be
permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of
the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will
be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
