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Error Message Action
Unable to Clean
XX
Unable to
Initialize XX
Unable to Print
XX
A foreign object, such as a paper clip or a piece of ripped paper, is in
the machine.
Open the scanner cover and remove any foreign objects and paper
scraps from inside the machine. If the error message continues,
disconnect the machine from the power for several minutes, and then
reconnect it.
You can try additional paper jam clear operations.
For more detailed information, see the Online User's Guide: Remove
Paper Scraps.
If you cannot print received faxes, transfer them to another fax
machine or to your computer.
For more detailed information, see the Online User's Guide: Transfer
Your Faxes or Fax Journal Report.
Unable to Scan XX
Disconnect the machine from the power for several minutes, and then
reconnect it.
If you cannot print received faxes, transfer them to another fax
machine or to your computer.
For more detailed information, see the Online User's Guide: Transfer
Your Faxes or Fax Journal Report.
Unusable Device
Disconnect device
from front
connector & turn
machine off &
then on
A broken device is connected to the USB direct interface.
Unplug the device from the USB direct interface, then press to
turn the machine off and then on again.
Unusable Device
Please disconnect
USB device.
A USB device or USB flash drive that is not supported has been
connected to the USB direct interface.
Unplug the device from the USB direct interface. Turn the machine off
and then on again.
Wrong Ink
Cartridge
The ink cartridge model number is not compatible with your machine.
Verify whether the cartridge model number will work with your
machine.
See Related Information: Supply Specifications at the end of this
section.
Wrong Ink Color
Check which ink cartridges are not matched by color to their ink
cartridge positions and move them to their correct positions.
Wrong Tray
Settings
Follow the instructions on the touchscreen and try to print again.
Configure the paper size setting for the tray according to the LCD
instructions.
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