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Error Message Action
Document Jam/too
Long
The document was not inserted or fed correctly, or the document
scanned from the ADF was too long.
For more detailed information, see the Online User's Guide: Document
Jams.
DR Mode in Use
The machine is in Distinctive Ring mode. You cannot change the
Receive Mode from Manual to another mode.
Set Distinctive Ring to Off.
For more detailed information, see the Online User's Guide: Turn off
Distinctive Ring.
High Temperature
After cooling the room, allow the machine to cool down to room
temperature. Try again when the machine has cooled down.
Hub is Unusable.
Hubs, including a USB flash drive with a built-in hub, are not
supported. Unplug the device from the USB direct interface.
Ink Absorber
NearFull
The ink absorber box must be replaced soon. Call Brother Customer
Service or a Brother Authorized Service Center to have your machine
serviced.
• The ink absorber box absorbs the small amount of ink emitted
during print head cleaning.
Ink Absorber Pad
Full
The ink absorber box must be replaced. Call Brother Customer Service
or a Brother Authorized Service Center to have your machine serviced.
Ink Low
One or more of the ink cartridges are near the end of their lives.
Order a new ink cartridge. You can continue printing until the
touchscreen displays Replace Ink.
For more detailed information, see the Online User's Guide: Replace
the Ink Cartridges.
• You can still scan even if the ink is low or needs to be
replaced.
Install Ink
Remove the new ink cartridge and re-install it slowly and firmly until it
locks into place.
For more detailed information, see the Online User's Guide: Replace
the Ink Cartridges.
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