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E13 E14
PROBLEM POSSIBLE CAUSE SOLUTION
THE ON LIGHT
DOES NOT
LIGHT UP
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
THE COFFEE IS
NOT BREWING
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
The water reservoir
is empty.
CHECK THE WATER
WINDOWS.
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is not
placed all the way
in on the warming
plate.
PLACE DECANTER
CORRECTLY ON
WARMER PLATE.
THE
COFFEEMAKER
ONLY BREWS
WATER
There are no coffee
grounds in the filter
basket.
ADD THE DESIRED
AMOUNT OF COFFEE.
TROUBLESHOOTING YOUR COFFEEMAKER
Your MR. COFFEE
®
Coffeemaker has been carefully designed
to give you many years of trouble-free service. In the
unlikely event that your new coffeemaker does not operate
satisfactorily, please review the following potential problems
and try the steps recommended BEFORE you call an
Authorized Sunbeam Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION
THE
COFFEEMAKER
BREWS
SLOWLY
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER AS
DESCRIBED IN “CLEANING
AND MAINTAINING”
SECTION.
THE FILTER
BASKET
OVERFLOWS
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is
not placed all
the way in on
the warming
plate.
PLACE DECANTER
CORRECTLY ON
WARMING PLATE.
The decanter
lid is not on
decanter.
PLACE LID ON THE
DECANTER.
Too many coffee
grounds were
placed in the
filter.
REMOVE FILTER, DISCARD
GROUNDS. IF PAPER
FILTER, REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
The decanter
was removed
from the
warming plate
for more than 30
seconds.
TURN OFF AND UNPLUG
THE UNIT. ALLOW TO
COOL. WIPE UP THE
SPILL. DO NOT SET HOT
DECANTER BACK ON THE
WET WARMING PLATE OR
IT MIGHT CRACK.
THE COFFEE IS
NOT HOT
There’s a power
outage.
WAIT FOR POWER TO BE
RESTORED.
DR Series_16ESM1(4-Cup).indd 15-16 4/12/16 4:47 PM
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