LG Electronics 27HJ710S 27” Uhd Surgical Monitor

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User Manual

This is the main product document for model 27HJ710S.

The file format is pdf, 47 pages, you can download this manual here .

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www.lg.com
Copyright 2019 LG Electronics Inc. All Rights Reserved.
Please read this manual carefully before operating
your set and retain it for future reference.
OWNER’S MANUAL
MEDICAL
MONITOR
27HJ710S
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TABLE OF CONTENTS
LICENSE ------------------------------- 3
PRODUCT SPECIFICATIONS --------- 4
ON CLEANING ------------------------ 6
ASSEMBLY AND PREPARING -------- 7
SETTINGS ---------------------------- 16
TROUBLESHOOTING ---------------- 28
PRODUCT SPECIFICATIONS -------- 30
EXTERNAL CONTROLLER SETUP -- 33
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LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.
VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo for
dual-mode source devices are all registered trademarks of the Video Electronics
Standards Association.
The SuperSpeed USB Trident logo is a registered trademark of USB Implementers
Forum, Inc.
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PRODUCT SPECIFICATIONS
The product specifications are subject to change without prior notice for product improvements.
” refers to alternating current (AC), “ ” refers to direct current (DC).
LCD Screen Type TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Pixel Pitch 0.1554 mm x 0.1554 mm
Resolution Maximum resolution
3840 x 2160 @ 60 Hz
Recommended resolution
Video signal Horizontal frequency 30 kHz to 135 kHz
Vertical frequency 56 Hz to 61 Hz
Input Connectors Potential Equalization Conductor, SDI IN, DVI-D IN, HDMI IN, DP (DisplayPort) IN,
USB UP ( ), USB ( ), RS-232C
Output Connectors SDI OUT, DVI-D OUT, DP OUT
Power Source Power Rating 19 V 6.32 A
Power consumption Max 120 W

AC-DC Adaptor DA-120D19 type, manufactured by Asian Power Devices Inc. (APD)
Input: 100-240 V~ 50-60 Hz, 1.8-0.7 A
Output: 19 V 6.32 A
Class I
Environmental
Conditions
Operating Conditions Temperature 0 °C to 40 °C
Humidity 0 % to 80 %
Pressure 700 hPa to 1060 hPa
Storing Conditions Temperature -20 °C to 60 °C
Humidity 0 % to 85 %
Pressure 500 hPa to 1060 hPa
Dimensions (mm) Monitor Size (Width x Height x Depth)
654.4 x 410.9 x 58
Weight (without packaging) (kg) 7.7
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Medical Specifications
Prevention of electric shock
Class
Classification according to the
degree of protection against
ingress of water or particulate
matter
Front: IP35
Except for Front: IP32
Level of safety in places where
flammable anesthetics are mixed
with air, oxygen or nitrogen oxides
Not suitable for use in places where flammable
anesthetics are mixed with air, oxygen or nitrogen
oxides.
Operating mode Continuous
IP35
IP35
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ON CLEANING
Recommended Cleaning Chemicals


Cidex
®
OPA

How to Use Cleaner
Prior to cleaning, turn off the monitor and remove the power cable.
Soak a soft cloth in a recommended cleaner, then lightly rub the screen with no more than 1 N of force.
The cleaner could cause serious damage if it leaks inside the monitor while cleaning.
Do not clean the screen’s LCD panel as it may be damaged. Clean the other parts of the monitor.
Do not use benzene, thinner, acids or alkaline cleaners or other such solvents.
Cleaning guidelines for displays must only be carried out by medical professionals (doctors or nurses) and must not
be handled by patients.
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ASSEMBLY AND PREPARING
Product Composition
Please check whether all the components are included in the box before using the product. If there are any missing
components, contact the retailer where you purchased the product. Note that the product and related components
may look different from those shown here.
CD (Software/Owner's Manual)/
Regulatory Manual/Cards
Power Cord AC/DC Adaptor
DisplayPort Cable
HDMI Cable
CAUTION
Always use genuine LG components to ensure safety and product performance.
The product warranty will not cover damage or injury caused by the use of unauthorized components.
It is recommend that use the supplied components.
If you use generic cables not certified by LG, the screen may not display or there may be image noises.
Need to use the authorized components about the below accessories. Unauthorized components may be cause of the
damage and malfunction of the product.
Component Standard
HDMI Cable Support HDMI 2.0 version, UL, Impedance 100ohm
DisplayPort Cable Support DISPLAYPORT 1.2a version, UL, Impedance 100ohm
Power Cord US Approved Medical grade regulation
Others Approved country safety regulation
The AC/DC adaptors and etc. except the upper components need to be used only supplied by manufacturer.
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NOTE
The components may look different from those illustrated here.
Without prior notice, all product information and specifications contained in this manual are subject to change to
improve the performance of the product.
To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from
which you purchased the product.
The power cord provided may differ depending upon the region.
Supported Drivers and Software
Check the drivers and software supported by your product and refer to the manuals on the CD enclosed in the product
package.
Drivers and Software Installation Priority 27HJ710S
Monitor Driver Recommended O
True Color Pro Optional O
Required and Recommended: You can download and install the latest version from the enclosed CD or from the LGE
website (www.lg.com).
Optional: You can download and install the latest version from the LGE website (www.lg.com).
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Product and LED Control buttons
9
1 2 5 7 8 3 6 4
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LED Control button Functions
1
Input Selects the input mode.
2
PIP/PBP Displays the screens of two input modes on one monitor.
3
Hotkey 1, 2 Opens the Hotkey Settings menu.
4
Brightness Adjusts the screen brightness.
5
OK Selects menus or options and confirms.
6
Contrast Adjusts the screen contrast.
7
Menu Displays LED Control buttons on the front panel and opens the menu mode.
8
Power
indicator
The green indicator illuminates if the power is on. The arrow indicates the position of the
power switch.
9
Power switch Turns the power on/off.
NOTE
The Power button is located at the bottom right on the front of the monitor.
If the Control Key LED is turned off, press the Control Key [Menu] button to turn the Control button LED on. When
the Control Key LED is turned on, you can control the Control Key functions.
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Connectors
1 2 3 4 5 6
7
9 8
1
Potential Equalization Conductor
- Connect an equipotential plug.
2
RS-232C Connector
- Connect to an external device through the RS-232C connector and control the monitor.
3
DC-IN (19 V ) Connector
- Connect the AC/DC adaptor.
4
SDI IN / SDI OUT Connector
- Receives or transmits serial digital component signals.
5
DVI-D IN / DVI-D OUT Connector
- Receives or transmits digital video signals.
6
HDMI IN Connector
- Receives digital video signals.
- DVI to HDMI/DP (DisplayPort) to HDMI cables may cause compatibility issues.
Make sure to use certified cables that bear the HDMI logo. If you do not use a certified HDMI cable, the
screen may not display, or a connection error may occur.
Recommended HDMI cable types
- High-speed HDMI
®
/
TM
cables
- High-speed HDMI
®
/
TM
Ethernet cables
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7
DP IN / DP OUT Connector
- Receives or transmits digital video signals.
- There may be no video output depending on the DP (DisplayPort) version of your PC.
- A cable with DisplayPort 1.2 specifications is recommended when using a Mini DP to DP (Mini DisplayPort
to DisplayPort) cable.
8
SERVICE ONLY Connector
- The USB port is used for service only.
9
5 V 0.9 A (USB Connector)
- Used for HW Calibrator (Optional Accessory) connection.
- A keyboard, mouse or USB device can be connected.
CAUTION
Precautions for Using USB Storage Devices
A USB storage device installed using an automatic recognition program or its own driver may not be
recognizable.
Some USB devices may not be supported or may not work properly.
It is recommended that you use a USB hub or hard disk drive with power supplied. (If insufficient power is
supplied, the USB storage device may not be detected properly)
5 V 0.9 A / (USB Connector)
- Connect your accessory to the USB input port.
- To use USB 3.0, connect a USB 3.0 Type A-B cable to your PC.
NOTE
All signal OUT connectors (SDI, DVI, DP) output signals when the monitor's power switch is on. Signals are not output
when the power switch is off.
This monitor supports the *Plug and Play feature.
* Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure anything or
install any manual drivers.
The standard of the DVI and the SDI output terminals for transmitting a screen.
- DVI OUT: Connect a 5-meter cable to transmit a copied screen to a monitor.
- SDI OUT: Connect a 100-meter cable (BELDEN 1694) to transmit a copied screen to a monitor.
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Installing the Monitor
Cable connection and organize
Before connecting the connectors, remove the back
door as shown below.
1
2
3
4
5
CAUTION
When the back door is attached to the monitor, the
monitor meets water resistance standards. Do not
use the monitor with the back door detached, as the
water resistance capability is not guaranteed without
the door.
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Installing on the Wall
Install the monitor at least 100 mm away from the
wall on each side of the monitor to ensure sufficient
ventilation. Detailed installation instructions can be
obtained from your local dealer. Please refer to the
manual to install and set up a tilting wall mounting
bracket.
100 mm
100 mm
100 mm
100 mm
To install the monitor to a wall, attach a wall mount
plate (optional) to the back of the monitor.
Make sure that the wall mount plate (optional) is
securely fixed to the monitor and to the wall.
1 Using screws longer than the standard length may
damage the inside of the product.
2 A non-VESA standard screw may damage
the product and cause the monitor to fall. LG
Electronics is not liable for any accidents relating to
the use of non-standard screws.
Wall Mount (mm)
100 x 100 200 x 100
Standard screw
M4 x L10 M4 x L10
Required screws
4 4
Wall Mount Plate
(optional)
RW120 RW240
NOTE
The screws (M4 x L10) can be found fastened in the
wall mount screw holes on the back of the monitor.
Use the screws specified by VESA standards.
The wall mount kit includes an installation manual and
the necessary parts.
The wall mount plate is an optional item. You can
obtain additional accessories from your local dealer.
The length of screws may differ depending on the wall
mount. Be sure to use the proper length.
For more information, please refer to the manual for
the wall mounting bracket.
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CAUTION
Disconnect the power cord first. Then move or install
the monitor. There is risk of electric shock.
Installing the monitor on the ceiling or on a slanted
wall may result in the monitor falling off, which could
lead to injury. Use an authorized LG wall mount and
contact the local dealer or qualified personnel.
Applying excessive force when tightening screws may
damage the monitor. Such damage is not covered by
the product warranty.
Use the wall mounting bracket and screws that
confirm to VESA standards. Damage caused by the
use or misuse of inappropriate components is not
covered by the product warranty.
When measured from the back of the monitor, the
length of each installed screw must be 8 mm or less.
Wall mount plate
Back of the
monitor
Screw
specifications
: M4 x L10
Wall mount plate
Back of the monitor
Max. 8 mm
Precautions for Connecting the Power Cord
100-240 V ~
Make sure to use the power cord that is provided in
the product package. Connect the cord to a grounded
power outlet.
If you need another power cord, please contact your
local dealer or the nearest retail store.
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SETTINGS
Activate Main Menu
1 Press the [Menu] button to activate the LED Control button. Pressing the [Menu] button while the LED Control
button is activated brings up the OSD menu.
2 Use the [ Brightness ] left/right and [ Contrast ] up/down LED Control buttons to navigate.
3 Press the [Menu] or [ Brightness] LED Control button to exit the OSD menu.
CAUTION
The actual On Screen Displays (OSDs) that appear on your monitor may differ from those shown in this manual.
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QUICK SETTINGS
The following settings are available.
Quick Settings Description
Brightness
Adjusts the brightness of the screen.
NOTE
You can turn the Brightness Stabilization to On/ Off by pressing the button in the
Brightness menu.
When the Brightness Stabilization is On, Brightness menus becomes disabled.
When the Brightness Stabilization is On, SMART ENERGY SAVING and DFC menus
become disabled.
Contrast
Adjusts the color contrast of the screen.
Hot key Settings Assigns hotkeys for picture settings. Once configured, the assigned menu is activated when
a hotkey is pressed. (PIP Size, Mono, Color Temp, Gamma, Black Stabilizer, Screen Zoom,
Off)
Hotkey 1 Assigns a function to Hotkey 1.
Hotkey 2 Assigns a function to Hotkey 2.
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Quick Settings Description
User Preset User Preset allows the user to save or load up to 10 picture quality settings for multiple
connected devices in each preset.
NOTE
You can use User Preset to import or save items in Picture Adjust and Color Adjust of the
Picture menu.
User Name Allows the user to change and register a user name (Preset
1 ~ Preset 3, User 1 ~ User 7) as the user wants.
The user can enter a user name to be registered by using the
screen keyboard.
Preset 1 ~ Preset 3 are factory-set user names as samples
and the user can change the names.
Load User Settings Allows the user to change the picture quality settings by
loading the User Preset settings.
Save User Settings Saves the current picture quality settings in the
corresponding User Preset.
Preset 1 ~ Preset 3 are factory-set values as samples and
the user can change the values.
Preset 1: Use this preset for bluish colour.
Preset 2: Use this preset for greenish colour and brighter
low-gradation.
Preset 3: Use this preset to soften the red tone.
User 1 ~ User 7: Initial values are the same as the factory
settings.
Default User Settings Loads the initial basic picture settings.
User Preset Reset Initializes User Preset settings.
Initializes the existing user name and user settings to be
restored to factory settings (Preset 1 ~ Preset 3, User 1
~ User 7).
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INPUT
The following settings are available.
Input Description
Main Input List
Selects the input mode.
Input List
Aspect Ratio Adjusts the aspect ratio of the screen. (Full Wide, Original, 1:1)
NOTE
The display may look the same for Full Wide, Original, and 1:1 options at the
recommended resolution (3840 x 2160).
Main Aspect
Ratio
Full
Wide
Displays the video to fit the PBP / PIP screen, regardless of
the video signal input.
Original Displays the video in the aspect ratio of the video signal input
on the PBP / PIP screen.
Sub Aspect
Ratio
Full
Wide
Displays the video to fit the PBP / PIP screen, regardless of
the video signal input.
Original Displays the video in the aspect ratio of the video signal input
on the PBP / PIP screen.
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Input Description
PBP / PIP
Displays the screens of two input modes on one monitor.
PIP Size
Adjusts the PIP size. (Small, Medium, Large)
Main/Sub Screen
Change
Toggles between the main screen and the sub screen in PBP / PIP mode.
Failover Input Switch
Main Input is changed to Failover Input when there is no signal at the Main Input.
Failover Input Switch
The Failover Input Switch input will be operated or turned
off.
Main Input Select Main Input source.
Failover Input Select Failover Input source.
NOTE
When there is no Sub Screen signal, PIP Size and Main/Sub Screen Change are disabled.
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PICTURE
The following settings are available.
Picture Description
Picture Mode
Custom Allows the user to adjust each element. The color mode of the main
menu can be adjusted.
Mono Monochrome (black and white) color mode.
sRGB A standard RGB color mode for the monitor and printer.
EBU A standard TV PAL color mode for broadcasts.
REC709 A standard HDTV color mode for broadcasts.
REC2020 Optimizes the screen for REC2020.
SMPTE-C A standard TV NTSC color mode for broadcasts.
DICOM A mode optimized for viewing medical images.
You can brighten the screen in the OSD menu.
Calibration 1 Adjusts to the last calibrated screen.
Calibration 2 Adjusts to the previously calibrated screen.
NOTE
Brightness Stabilization function can be enabled in Custom mode.
If the Picture Mode is changed in the DisplayPort (DP) input, the screen may flicker or the
resolution of your PC screen may be affected.
Calibration 2: This menu is enabled if you install the TRUE COLOR PRO program and perform
a calibration.
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Picture Description
Picture Adjust
Brightness
Adjusts the brightness of the screen.
NOTE
You can turn the Brightness Stabilization to On/ Off by pressing
the button in the Brightness menu.
When the Brightness Stabilization is On, Brightness menus
becomes disabled.
When the Brightness Stabilization is On, SMART ENERGY
SAVING and DFC menus become disabled.
Contrast Adjusts the color contrast of the screen.
Sharpness Adjusts the sharpness of the screen.
Brightness
Stabilization
Maintains the brightness configured for medical environments.
On Adjusts the brightness automatically.
Off Deactivates the function, and allows the user to
configure the brightness.
SUPER RESOLUTION+ High Select this option for crystal clear images. Best for
high-definition video or games.
Middle The optimized picture quality is displayed when a
user wants images between low and high modes for
comfortable viewing. Best for UCC or SD video.
Low The optimized picture quality is displayed when a
user wants smooth and natural images. Best for
still images with less movement.
Off Select this option for the normal user experience.
Disables SUPER RESOLUTION+.
Black Level Sets the offset level. (HDMI only)
Offset: A reference for video signals. Offset is the darkest color that
the monitor can display.
High Keeps the current contrast ratio of the screen.
Low Lowers the black levels and raises the white levels
from the current contrast ratio of the screen.
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Picture Description
Picture Adjust HDMI ULTRA HD Deep
Color
Provides sharper images when connected to a device supporting
ULTRA HD Deep Color.
NOTE
If the connected device does not support ULTRA HD Deep Color, the
feature may not work properly.
If you experience a problem, set HDMI ULTRA HD Deep Color to
Off.
Formats supported at 4K@ 60 Hz
1)
Resolution
Frame rate
(Hz)
Deep color / chroma sampling
8-bit 10-bit
3840 x 2160
59.94
60.00
YCbCr 4:2:0
YCbCr 4:2:2
YCbCr 4:4:4 -
RGB 4:4:4 -
1) Supported when HDMI ULTRA HD Deep Color is set to On.
DFC On Adjusts the brightness automatically according to
the screen.
Off Disables the DFC feature.
Response Time Sets the response time for displayed pictures based on the speed of
the screen.
For a normal environment, Normal is recommended. For a fast-
moving picture, Fast is recommended. Setting the response time to
Fast may cause image sticking.
Fast Sets the response time to fast.
Normal Sets the response time to normal.
Slow Sets the response time to slow.
Off Does not use the response time improvement
feature.
Black Stabilizer Objects can be seen more clearly in dark screen picture by adjusting
the black level.
Increasing the Black Stabilizer value brightens the low gray levels
on the screen. (You can easily distinguish objects on a dark game
screen.)
Reducing the Black Stabilizer value darkens the low gray levels and
increases the dynamic contrast on the screen.
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Picture Description
Picture Adjust Uniformity Adjusts the uniformity of screen brightness.
NOTE
Enabling Uniformity may reduce the overall brightness of the
image.
On Enables the Uniformity feature.
Off Disables the Uniformity feature.
Color Adjust Gamma Custom gamma settings: Gamma 1.8, Gamma 2.0, Gamma 2.2,
Gamma 2.4, Gamma 2.6, DICOM Gamma Curve.
The higher the gamma value, the darker the image becomes. Likewise,
the lower the gamma value, the lighter the image becomes.
Color Temp Adjusts the DICOM Gamma. (Custom, 6500K, 8500K, 9300K,
Manual)
Custom The user can customize the red, green and blue
color.
6500K Sets the picture color to the color temperature of a
reddish 6500K.
8500K Sets the picture color to the color temperatures of
8500K, setting to a color between red and blue.
9300K Sets the picture color to the color temperature of a
bluish 9300K.
Manual Adjusts the color temperature in 500K increments.
(Note that 9300K is supported rather than
9500K.)
Red
You can customize the picture color using red, green and blue.Green
Blue
Six Color Fulfills your color requirements by adjusting the hue and saturation
of the six colors (red, green, blue, cyan, magenta and yellow). The
settings are then saved.
Hue Adjusts the tone of the screen colors.
Saturation Adjusts the saturation of the screen colors. The
lower the value, the less saturated and brighter
the colors become. The higher the value, the more
saturated and darker the colors become.
Picture Reset Returns the colors to the default settings.
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GENERAL
The following settings are available.
General Description
Language Sets the menu screen to the desired language.
SMART ENERGY
SAVING
Conserve energy by using luminance compensation algorithm.
High Saves energy using the high-efficiency SMART ENERGY
SAVING feature.
Low Saves energy using the low-efficiency SMART ENERGY
SAVING feature.
Off Disables the SMART ENERGY SAVING feature.
HW Calibration RS-232C and HW Calibration cannot be used together simultaneously.
On Enables the HW Calibration feature.
Off Disables the HW Calibration feature.
RS-232C RS-232C and HW Calibration cannot be used together simultaneously.
Serial Port Enables or disables the RS-232C feature.
Set ID Configures the Set ID. (Configuration range: 1-10)
LED Control Button Adjusts how long the control button LEDs remain lit. (Always On, 20Sec Time Out, 10Sec
Time Out, 5Sec Time Out)
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General Description
DVI Power Supply Supplies power to devices connected to the DVI input port as a dongle without power.
On Activates the DVI Power Supply feature.
Off Deactivates the DVI Power Supply feature.
Hot key Settings Assigns hotkeys for picture settings. Once configured, the assigned menu is activated
when a hotkey is pressed. (PIP Size, Mono, Color Temp, Gamma, Black Stabilizer, Screen
Zoom, Off)
Hotkey 1 Assigns a function to Hotkey 1.
Hotkey 2 Assigns a function to Hotkey 2.
User Preset User Preset allows the user to save or load up to 10 picture quality settings for multiple
connected devices in each preset.
NOTE
You can use User Preset to import or save items in Picture Adjust and Color Adjust of
the Picture menu.
User Name Allows the user to change and register a user name
(Preset 1 ~ Preset 3, User 1 ~ User 7) as the user wants.
The user can enter a user name to be registered by using
the screen keyboard.
Preset 1 ~ Preset 3 are factory-set user names as
samples and the user can change the names.
Load User Settings Allows the user to change the picture quality settings by
loading the User Preset settings.
Save User Settings Saves the current picture quality settings in the
corresponding User Preset.
Preset 1 ~ Preset 3 are factory-set values as samples and
the user can change the values.
Preset 1: Use this preset for bluish colour.
Preset 2: Use this preset for greenish colour and brighter
low-gradation.
Preset 3: Use this preset to soften the red tone.
User 1 ~ User 7: Initial values are the same as the
factory settings.
Default User Settings Loads the initial basic picture settings.
User Preset Reset Initializes User Preset settings.
Initializes the existing user name and user settings to be
restored to factory settings (Preset 1 ~ Preset 3, User
1 ~ User 7).
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General Description
Auto Screen Off The screen turns off automatically when there are no monitor signals for a set period of
time.
On Enables the Auto Screen Off feature.
Off Disables the Auto Screen Off feature.
DisplayPort 1.2
Enables or disables DisplayPort 1.2.
NOTE
Be sure to configure this option according to the DisplayPort version supported by your
graphics card.
Set this option to Off if your graphics card is not compatible.
When DisplayPort 1.2 is disabled, you cannot use the 10-bit output of your graphics
card.
OSD Lock
This feature disables the configuration and adjustment of menus.
On Enables the OSD Lock feature.
Off Disables the OSD Lock feature.
NOTE
Deactivates all functions except the Quick Settings menu and Input menu's Input List,
Aspect Ratio, PBP / PIP functions, Failover Input Switch, and the General menu's OSD
Lock and Information functions.
Information Displays the total power on time, serial number and resolution information.
Reset Do you want to reset your settings?
Yes Restores the default settings.
No Cancels the reset.
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TROUBLESHOOTING
Nothing is displayed on the screen.
Is the monitor's power cord plugged in? Check if the power cord is correctly plugged into the power outlet.
Is the power indicator on? Check your power cable connection and turn the power switch on.
Is the power indicator displaying as green? Check if the input setting is correct when the PC and the product are
connected. (Menu > Quick Settings > Input)
Is the "Out of Range" message
displayed?
This occurs when the signals transferred from your PC (graphics card)
are outside the horizontal or vertical frequency range of your monitor.
Please see the "Product Specification" section of this manual to set the
appropriate frequency.
Is the 'No Signal' message displayed? This is displayed when the signal cable between the PC and the monitor
is missing or disconnected. Check the cable and reconnect it.
The screen may not be displayed
properly when configuring DisplayPort
(DisplayPort) 1.2 in a Mac product.
DisplayPort 1.2 may not be supported depending on the Mac product.
Please contact the manufacturer.
The screen retains an image.
Does image sticking occur even when the
monitor is turned off?
Displaying a still image for a prolonged period may damage the screen,
resulting in image sticking.
To extend the lifetime of the monitor, use a screensaver.
The screen display is unstable and shaky. Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution? If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the
screen may be flickering. Change the resolution to 1080P or the
recommended resolution.
NOTE
Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a
fluorescent lamp.
The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented
by Hz.
Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle.
If 1 is divided by the horizontal interval, the result is the number of horizontal lines displayed per second. This is called
horizontal frequency and is represented by kHz.
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NOTE
Check if your graphics card's resolution or frequency is within the range supported by your monitor and set your
graphics card to the recommended (optimal) resolution in Control Panel > Display > Settings in Windows. (The
settings may differ depending on your operating system)
Not setting your graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen,
a truncated display area or misalignment of the display.
The setting method may differ depending on the computer and operating system. Some resolutions may not be
available depending on your graphics card's performance. If this is the case, contact the manufacturer of your
computer or graphics card for help.

manufacturer of your graphics card.
The display color is abnormal.
Does the display appear discolored (16
colors)?
Set the number of colors to 24-bits (True Color) or above: Control Panel
> Display > Settings > Color Quality in Windows (the settings may
differ depending on your operating system).
Does the display color appear unstable
or monochrome?
Check the connection status of the signal cable and connect it properly
or reinsert your PC's graphics card.
Are there spots on the screen? When using the monitor, pixelated spots (red, green, blue, white or black)
may appear on the screen. This is normal for an LCD screen. It is not an
error, nor is it related to the monitor's performance.
The 'Unknown Monitor' message appears when the monitor is connected.
Did you install the monitor driver? Install the enclosed monitor driver provided with the monitor or go to
the LG Electronics homepage (http://www.lg.com) to download and
install the monitor driver.
Check your graphics card user manual to see if the Plug and Play
function is supported.
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30
PRODUCT SPECIFICATIONS
The product specifications are subject to change without prior notice for product improvements.
Preset Modes
DisplayPort
Preset Modes
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Polarity (H/V) Remarks
640 x 480 31.469 59.94 -/-
800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60 -/-
1152 x 864 54.347 60.05 +/+
1280 x 720 45 60 +/+
1280 x 1024 63.981 60.02 +/+
1600 x 900 60 60 +/+
1920 x 1080 67.5 60 +/-
2560 x 1440 88.79 59.95 +/-
3840 x 2160 66.66 30 +/-
3840 x 2160 133.32 60 +/-
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HDMI
Preset Modes
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Polarity (H/V) Remarks
640 x 480 31.469 59.94 -/-
800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60 -/-
1152 x 864 54.347 60.05 +/+
1280 x 720 45 60 +/+
1280 x 1024 63.981 60.02 +/+
1600 x 900 60 60 +/+
1920 x 1080 67.5 60 +/-
2560 x 1440 88.79 59.95 +/-
3840 x 2160 67.5 30 +/-
3840 x 2160 135 60 +/-
When the HDMI ULTRA
HD Deep Color is set
to On
DVI
Preset Modes
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Polarity (H/V) Remarks
640 x 480 31.469 59.94 -/-
800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60 -/-
1152 x 864 54.347 60.05 +/+
1280 x 720 45 60 +/+
1280 x 1024 63.981 60.02 +/+
1600 x 900 60 60 +/+
1920 x 1080 67.5 60 +/-
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Input Timing (Video)
Vertical dimensions Vertical Frequency (Hz) DVI HDMI DP SDI
480i 59.94/60 - - - O
480p 59.94/60 O O O -
576p 50 O O - -
576i 50 - - - O
720p 59.94/60 O O O O
720p 50 O O - O
1080i 59.94/60 O O - O
1080p 59.94/60 O O O O
1080i 50 O O - O
1080p 50 O O - O
1080p 23.98/24 - O - -
1080p 29.97/30 - O - O
2160p 23.98/24 - O - -
2160p 25 - O - -
2160p 29.97/30 - O - -
2160p 50 - O - -
2160p 59.94/60 - O - -
Power indicator
Mode LED Color
On Mode Green
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33
EXTERNAL CONTROLLER SETUP
The actual product may differ from the picture shown.
Connect the RS-232C (serial connector) of the PC to the RS-232C IN connector at the back of the monitor.
Purchase a cable to connect the RS-232C connectors, as the cable is not provided as an accessory.
Use an RS-232C cable to remotely control the monitor (see Figure 1).
RS-232C
(PC) (Monitor)
Figure 1: RS-232C Connection Diagram
PC Monitor
5 1
9
6
2
3
4
5
6
7
8
2
3
4
5
6
7
8
RXD
TXD
DTR
GND
DSR
RTS
CTS
RXD
TXD
DTR
GND
DSR
RTS
CTS
* There are no connections to Pin 1 and Pin 9.
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34
Set ID Function
This function allows you to assign a unique ID to the monitor to control it remotely from your PC.
Please refer to the "Actual Data Structure".
1 Press the [Menu] button.
2 Use the , , , buttons to select General. Then press the OK button.
3 Use the , , , buttons to select Set ID. Then press the OK button.
4 Select a Set ID to assign. Then press the OK button. The Set ID can be a value from 1 to 10.
5 Press the button to exit (pressing the [Menu] button hides the OSD).
Communication Parameters
Baud rate: 9600 bps (UART)
Data length: 8 bits
Parity bit: None
Stop bit: 1 bit
Communication code: ASCII code
Crossed (reverse) cable used.
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Command Reference List
Title Command1 Command2
Data
(Hexadecimal)
01. Power k a 00 - 01
02. Screen Mute k d 00 - 01
03. Input select (Main) k b 00 - 03
04. Input select (Sub) k y 00 - 03
05. Aspect Ratio (Main) k c 00 - 02
06. Aspect Ratio (Sub) k o 00 - 01
07. PBP / PIP k n 00 - 05
08. PIP Size k p 00 - 02
09. Main/Sub Screen Change m a 01
10. Picture Mode d x 00 - 09
11. Brightness k h 00 - 64
12. Contrast k g 00 - 64
13. Sharpness k k 00 - 64
14. Brightness Stabilization m b 00 - 01
15. SUPER RESOLUTION+ m c 00 - 03
16. Black Level m d 00 - 01
17. HDMI ULTRA HD Deep Color m e 00 - 01
18. DFC m f 00 - 01
19. Response Time m g 00 - 03
20. Black Stabilizer m h 00 - 64
21. Uniformity m i 00 - 01
22. Gamma m j 00 - 05
23. Color Temp k u 00 - 04
24. Red Gain j w 00 - 64
25. Green Gain j y 00 - 64
26. Blue Gain j z 00 - 64
27. Language f i 00 - 10
28. SMART ENERGY SAVING m k 00 - 02
29. LED Control Button m l 00 - 03
30. DVI Power Supply m m 00 - 01
31. Auto Screen Off m n 00 - 01
32. DisplayPort 1.2 m o 00 - 01
33. OSD Lock k m 00 - 01
34. Reset f k 00 - 02
35. Failover Input Switch k z 00 ~ 01
36. Main Input k v 00 ~ 03
37. Failover Input k w 00 ~ 03
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Transmission/Reception Protocol
Transmission
[Command1][Command2][ ][Set ID][ ][Data][Cr]
[Command 1]: j, k, m, x
[Command 2]: This command is used to control the monitor.
[Set ID]: Used to identify the monitor being controlled. [Set ID] can be assigned to each monitor under GENERAL in the
Settings Menu.
A value from 1 to 10 can be assigned. By selecting '0' for the [Set ID] value in the protocol format, you can
control all connected monitors.
* The value is displayed as base 10 on the OSD menu and used as base 16 (0x00 - 0x63) in the
transmission/reception protocol for remote control.
[Data]: Transmits a setting value (Data) required for the command described previously. (base 16)
When the Data ‘FF’ is sent, the setting value corresponding to the specific command is read (Data read mode).
[Cr]: Carriage return, which is ‘0x0D’ in ASCII code.
[ ]: Space, which is ‘0x20’ in ASCII code.
OK Acknowledgment
[Command2][ ][Set ID][ ][OK][Data][x]
When the Data has been successfully received, the monitor sends an ACK response signal in the above format. The
Data showing the current state is received in the Data read mode. The Data from the PC is simply returned in the Data
write mode.
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Error Acknowledgment
[Command2][ ][Set ID][ ][NG][Data][x]
When the set receives an abnormal piece of Data for an unsupported function or there is a communication error, it
returns ACK in the format above.
Data 00 : Illegal code
Actual Data Structure (Base 16 Base 10)
See the table below when inserting a base-16 value in [Data].
The channel setup command (ma) uses a 2-byte base-16 value ([Data]) for channel number input.
00: Step 0 32: Step 50 (Set ID 50) FE: Step 254
01: Step 1 (Set ID 1) 33: Step 51 (Set ID 51) FF: Step 255
... ... ...
0A: Step 10 (Set ID 10) 63: Step 99 (Set ID 99) 01 00: Step 256
... ... ...
0F: Step 15 (Set ID 15) C7: Step 199 27 0E: Step 9998
10: Step 16 (Set ID 16) C8: Step 200 27 0F: Step 9999
... ... ...
* Commands may work differently depending on the model and signal.
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01. Power (Command: k a)
This controls the monitor power on/off.
Transmission [k][a][ ][Set ID][ ][Data][Cr]
Data 00: Power Off 01: Power On
Ack [a][ ][Set ID][ ][OK/NG][Data][x]
02. Screen Mute (Command: k d)
This controls the monitor display power on/off.
Transmission [k][d][ ][Set ID][ ][Data][Cr]
Data 00: Screen Mute Off 01: Screen Mute On
Ack [d][ ][Set ID][ ][OK/NG][Data][x]
03. Input select (Main) (Command: k b)
This controls the input mode of the main screen.
Transmission [k][b][ ][Set ID][ ][Data][Cr]
Data
00: SDI 01: DVI
02: HDMI 03: DisplayPort
Ack [b][ ][Set ID][ ][OK/NG][Data][x]
04. Input select (Sub) (Command: k y)
This controls the input mode of the sub screen.
Transmission [k][y][ ][Set ID][ ][Data][Cr]
Data
00: SDI 01: DVI
02: HDMI 03: DisplayPort
Ack [y][ ][Set ID][ ][OK/NG][Data][x]
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05. Aspect Ratio (Main) (Command: k c)
This adjusts the aspect ratio of the main screen.
Transmission [k][c][ ][Set ID][ ][Data][Cr]
Data
00: Full Wide 01: Original
02: 1:1
Ack [c][ ][Set ID][ ][OK/NG][Data][x]
06. Aspect Ratio (Sub) (Command: k o)
This adjusts the aspect ratio of the sub screen.
Transmission [k][o][ ][Set ID][ ][Data][Cr]
Data 00: Full Wide 01: Original
Ack [o][ ][Set ID][ ][OK/NG][Data][x]
07. PBP/PIP (Command: k n)
This controls the PBP/PIP mode.
Transmission [k][n][ ][Set ID][ ][Data][Cr]
Data
00: Off 01: PBP
02: PIP_LT 03: PIP_RT
04: PIP_LB 05: PIP_RB
Ack [n][ ][Set ID][ ][OK/NG][Data][x]
08. PIP Size (Command: k p)
This adjusts the PIP size.
Transmission [k][p][ ][Set ID][ ][Data][Cr]
Data
00: Small 01: Medium
02: Large
Ack [p][ ][Set ID][ ][OK/NG][Data][x]
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09. Main/Sub Screen Change (Command: m a)
This controls the main/sub screen change in PBP mode.
Transmission [m][a][ ][Set ID][ ][Data][Cr]
Data 01: Main/Sub Screen exchange
Ack [a][ ][Set ID][ ][OK/NG][Data][x]
10. Picture Mode (Command: d x)
This controls the picture mode.
Transmission [d][x][ ][Set ID][ ][Data][Cr]
Data
00: Custom 01: Mono
02: sRGB 03: EBU
04: REC709 05: REC2020
06: SMPTE-C 07: DICOM
08: Calibration 1 09: Calibration 2
Ack [x][ ][Set ID][ ][OK/NG][Data][x]
11. Brightness (Command: k h)
This adjusts the screen brightness.
Transmission [k][h][ ][Set ID][ ][Data][Cr]
Data Min: 00 - Max: 64
Ack [h][ ][Set ID][ ][OK/NG][Data][x]
12. Contrast (Command: k g)
This adjusts the screen contrast.
Transmission [k][g][ ][Set ID][ ][Data][Cr]
Data Min: 00 - Max: 64
Ack [g][ ][Set ID][ ][OK/NG][Data][x]
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13. Sharpness (Command: k k)
Adjusts the sharpness of the screen.
Transmission [k][k][ ][Set ID][ ][Data][Cr]
Data Min: 00 - Max: 64
Ack [k][ ][Set ID][ ][OK/NG][Data][x]
14. Brightness Stabilization (Command: m b)
This adjusts the Brightness Stabilization feature.
Transmission [m][b][ ][Set ID][ ][Data][Cr]
Data 00: Off 01: On
Ack [b][ ][Set ID][ ][OK/NG][Data][x]
15. SUPER RESOLUTION+ (Command: m c)
This controls the SUPER RESOLUTION+ feature.
Transmission [m][c][ ][Set ID][ ][Data][Cr]
Data 00: High 01: Middle
02: Low 03: Off
Ack [c][ ][Set ID][ ][OK/NG][Data][x]
16. Black Level (Command: m d)
This controls the offset level (for HDMI only).
Transmission [m][d][ ][Set ID][ ][Data][Cr]
Data 00: High 01: Low
Ack [d][ ][Set ID][ ][OK/NG][Data][x]
17. HDMI ULTRA HD Deep Color (Command: m e)
This controls the Ultra Deep Color feature. (HDMI only)
Transmission [m][e][ ][Set ID][ ][Data][Cr]
Data 00: On 01: Off
Ack [e][ ][Set ID][ ][OK/NG][Data][x]
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18. DFC (Command: m f)
This controls the DFC feature.
Transmission [m][f][ ][Set ID][ ][Data][Cr]
Data 00: On 01: Off
Ack [f][ ][Set ID][ ][OK/NG][Data][x]
19. Response Time (Command: m g)
This controls the response time.
Transmission [m][g][ ][Set ID][ ][Data][Cr]
Data 00: Fast 01: Normal
02: Slow 03: Off
Ack [g][ ][Set ID][ ][OK/NG][Data][x]
20. Black Stabilizer (Command: m h)
This controls the Black Stabilizer feature.
Transmission [m][h][ ][Set ID][ ][Data][Cr]
Data Min: 00 - Max: 64
Ack [h][ ][Set ID][ ][OK/NG][Data][x]
21. Uniformity (Command: m i)
This controls the Uniformity Calibration feature.
Transmission [m][i][ ][Set ID][ ][Data][Cr]
Data 00: On 01: Off
Ack [i][ ][Set ID][ ][OK/NG][Data][x]
22. Gamma (Command: m j)
This adjusts the Gamma settings.
Transmission [m][j][ ][Set ID][ ][Data][Cr]
Data 00: Gamma 1.8 01: Gamma 2.0
02: Gamma 2.2 03: Gamma 2.4
04: Gamma 2.6 05: DICOM Gamma Curve
Ack [j][ ][Set ID][ ][OK/NG][Data][x]
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23. Color Temp (Command: k u)
This adjusts the screen color temperature.
Transmission [k][u][ ][Set ID][ ][Data][Cr]
Data
00: Custom 01: 6500K
02: 8500K 03: 9300K
04: Manual
Ack [u][ ][Set ID][ ][OK/NG][Data][x]
24. Red Gain (Command: j w)
This adjusts the red gain.
Transmission [j][w][ ][Set ID][ ][Data][Cr]
Data Min: 00 - Max: 64
Ack [w][ ][Set ID][ ][OK/NG][Data][x]
25. Green Gain (Command: j y)
This adjusts the green gain.
Transmission [j][y][ ][Set ID][ ][Data][Cr]
Data Min: 00 - Max: 64
Ack [y][ ][Set ID][ ][OK/NG][Data][x]
26. Blue Gain (Command: j z)
This adjusts the blue gain.
Transmission [j][z][ ][Set ID][ ][Data][Cr]
Data Min: 00 - Max: 64
Ack [z][ ][Set ID][ ][OK/NG][Data][x]
27. Language (Command: f i)
This adjusts the language of the OSD.
Transmission [f][i][ ][Set ID][ ][Data][Cr]
English - Korean (17 languages)
Ack [i][ ][Set ID][ ][OK/NG][Data][x]
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28. SMART ENERGY SAVING (Command: m k)
This adjusts the SMART ENERGY SAVING feature.
Transmission [m][k][ ][Set ID][ ][Data][Cr]
Data 00: High 01: Low
02: Off
Ack [k][ ][Set ID][ ][OK/NG][Data][x]
29. LED Control Button (Command: m l)
Adjusts how long the control button LEDs remain lit.
Transmission [m][l][ ][Set ID][ ][Data][Cr]
Data 00: Always On 01: 20sec time out
02: 10sec time out 03: 5sec time out
Ack [l][ ][Set ID][ ][OK/NG][Data][x]
30. DVI Power Supply (Command: m m)
This controls the DVI Power Supply feature.
Transmission [m][m][ ][Set ID][ ][Data][Cr]
Data 00: On 01: Off
Ack [m][ ][Set ID][ ][OK/NG][Data][x]
31. Auto Screen Off (Command: m n)
This adjusts the time after which the screen turns off automatically when there are no monitor signals.
Transmission [m][n][ ][Set ID][ ][Data][Cr]
Data 00: On 01: Off
Ack [n][ ][Set ID][ ][OK/NG][Data][x]
32. DisplayPort 1.2 (Command: m o)
This enables or disables DisplayPort 1.2.
Transmission [m][o][ ][Set ID][ ][Data][Cr]
Data 00: Enable 01: Disable
Ack [o][ ][Set ID][ ][OK/NG][Data][x]
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33. OSD Lock (Command: k m)
This controls the OSD Lock feature.
Transmission [k][m][ ][Set ID][ ][Data][Cr]
Data 00: Off 01: On
Ack [m][ ][Set ID][ ][OK/NG][Data][x]
34. Reset (Command: f k)
This controls the reset operation.
Transmission [f][k][ ][Set ID][ ][Data][Cr]
Data 00: Picture Reset 01: Factory Reset
02: User Preset Reset
Ack [k][ ][Set ID][ ][OK/NG][Data][x]
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35. Failover Input Switch (Command: k z)
Controls the Failover Input Switch function.
Transmission [k][z][ ][Set ID][ ][Data][Cr]
Data
00: Off 01: On
Ack [z][ ][Set ID][ ][OK/NG][Data][x]
36. Main Input (Command: k v)
Controls the input of the Failover Main.
Transmission [k][v][ ][Set ID][ ][Data][Cr]
Data
00: SDI 01: DVI
02: HDMI 03: DisplayPort
Ack [v][ ][Set ID][ ][OK/NG][Data][x]
37. Failover Input (Command: k w)
Controls the input of the Failover.
Transmission [k][w][ ][Set ID][ ][Data][Cr]
Data
00: SDI 01: DVI
02: HDMI 03: DisplayPort
Ack [w][ ][Set ID][ ][OK/NG][Data][x]
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WARNING: This equipment is compliant with Class A of
CISPR 32. In a residential environment this equipment may
cause radio interference.
Read the Owner's Manual (CD) carefully and keep it at
hand. Please note that the label attached to the product
provides information for product support.
To obtain the source code under GPL, LGPL, MPL, and other
open source licenses, that is contained in this product, please
visit http://opensource.lge.com.
In addition to the source code, all referred license terms,
warranty disclaimers and copyright notices are available for
download.
LG Electronics will also provide open source code to you
on CD-ROM for a charge covering the cost of performing
such distribution (such as the cost of media, shipping, and
handling) upon email request to opensour[email protected]. This
offer is valid for three (3) years from the date on which you
purchased the product.
Model
Serial No.

Specifications

Indexed Terms: Monitor

LG Electronics 27HJ710S Questions and Answers

Questions and Answers

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