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24
Troubleshooting Tips
Before you call for service…
Problem Possible Causes What To Do
No water or ice cube Supply line or shutoff • Call a plumber.
production valve is clogged.
Water filter clogged. •Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED. •Press and hold the LOCK CONTROL pad for 3 seconds.
Refrigerator has odor Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
• Keep an open box of baking soda in the refrigerator; replace
every 3 months.
Interior needs cleaning. • See Care and cleaning.
Defrost water drainage •See Care and cleaning.
system needs cleaning.
Moisture forms on Not unusual during •Wipe surface dry.
outside of refrigerator periods of high humidity.
Moisture collects inside Too frequent or too
(in humid weather, long door openings.
air carries moisture
into refrigerator when
doors are opened)
Interior light does No power at outlet. • Replace fuse or reset the breaker.
not work
Light bulb burned out. •See Replacing the light bulbs.
Water on kitchen floor or Drain in the bottom of • See Care and cleaning.
on bottom of freezer the freezer clogged.
Cubes jammed in chute. •Poke ice through with a wooden spoon.
Hot air from bottom Normal air flow cooling motor.
of refrigerator In the refrigeration process,
it is normal that heat be
expelled in the area under
the refrigerator. Some floor
coverings are sensitive and
will discolor at these normal
and safe temperatures.
CUBED ICE was selected Last setting was CRUSHED ICE. •A few cubes were left in the crusher from the previous setting.
but CRUSHED ICE This is normal.
was dispensed
(
on some models)
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