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English 49
Troubleshooting
Problem Possible cause Solution
Food does not
bake or roast
properly.
The oven controls have
not been set correctly.
See the chapter on operating the
oven.
The oven rack has been
positioned incorrectly or
is not level.
See the section on using the oven
racks on page 29.
Incorrect cookware or
cookware of improper
size is being used.
The oven sensor needs to
be adjusted.
See the section on adjusting the
thermostat on page 36.
Food does not
broil properly.
The serving size may not
be appropriate.
Refer to the cooking guide for
serving sizes and try again.
The rack has not been
properly positioned.
See the broiling recommendation
guide on pages 32-33.
Cookware not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
Preheat the broil element for 10
minutes.
See the broiling recommendation
guide on pages 32-33.
The oven
temperature is
too hot or too
cold.
The oven sensor needs to
be adjusted.
See the section on adjusting the
thermostat on page 36.
Problem Possible cause Solution
The oven will
not self-clean.
The oven temperature is
too high to start a self-
clean operation.
Allow the range to cool, and then
reset the controls.
The oven controls have
been set incorrectly.
See the section on self-cleaning
on page 38.
A self-cleaning cycle
cannot be started if the
oven lockout feature has
been activated or if a
radiant surface element
is on.
Deactivate the oven lockout (see
page 37). Make sure all surface
elements are turned off.
Excessive
smoking during
a self-cleaning
cycle.
There is excessive soiling
in the oven.
Press OVEN OFF. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled. Wipe
up the excessive soil, and then
start the self-cleaning cycle
again.
The oven door
will not open
after a self-
cleaning cycle.
The oven is too hot. Allow the oven to cool.
The oven is not
clean after a
self-cleaning
cycle.
The oven controls were
not set correctly.
See the section on self-cleaning
on page 38.
The oven was heavily
soiled.
Wipe up heavy spillovers before
starting the self-cleaning cycle.
Heavily soiled ovens may need
to be self-cleaned again or for a
longer period of time.
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