HW-Q900T
FULL MANUAL
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at www.samsung.com/register
ENG - 2
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Refer to the table below for an explanation of
symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
• To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
CAUTION
• TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
• This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
• To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
• Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
ENG - 3
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
Fabric cleaning
Remove any dirt or stain on the product surface
immediately.
Removing and cleaning can be less effective for
some substances or if left for a prolonged time.
CAUTION
• Use a vacuum cleaner or an adhesive lint
roller to remove dust, handprints, and the
likes.
– Some cleaning brushes may damage the
product, depending on the materials they
contain.
– Towels and cleaning clothes may leave
lint or dirt on the product.
• Do not use a nail or other tools to scratch the
dirt off. It may damage the fabric.
• To remove oil or liquid stains, use a clean
white cloth moist with water. If the stain
persists, wipe it with a mixture of water and
neutral detergent (such as dishwashing
soaps) and a cloth.
– A non-neutral detergent or cleaner may
cause discolouration or fabric damage.
– After cleaning, use a dry cloth or
hairdryer to dry the area.
– Do not use excessive force to avoid
discolouration or fabric damage.
ENG - 4
CONTENTS
01 Checking the Components 6
02 Product Overview 7
Top Panel of the Soundbar ------------------------- 7
Bottom Panel of the Soundbar ------------------------- 8
03 Using the Soundbar Remote Control 9
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 9
How to Use the Remote Control
-------------------------
9
Using the Hidden Buttons (Buttons with more than one function)
-------------------------
12
Output specications for the different sound effect modes
-------------------------
12
Adjusting the Soundbar volume with a TV remote control ------------------------- 13
04 Connecting the Soundbar 14
Connecting the power and units
-------------------------
14
– Manually connecting the Subwoofer
-------------------------
15
– LED Indicator Lights on the Rear of Subwoofer
-------------------------
16
Connecting an SWA-9000S (Sold Separately) to your Soundbar
-------------------------
18
05 Using a wired connection to the TV 20
Method 1. Connecting with HDMI
-------------------------
20
– Connecting the TV that supports HDMI ARC (Audio Return Channel)
-------------------------
20
Method 2. Connecting using an Optical Cable
-------------------------
21
06 Using a wireless connection to the TV 23
Connecting via Bluetooth
-------------------------
23
07 Connecting an External Device 25
Method 1. Connecting using an HDMI Cable
(Capable of Dolby Atmos decoding and playback)
-------------------------
25
Method 2. Connecting using an Optical Cable
-------------------------
26
ENG - 5
08 Connecting a Mobile Device 27
Method 1. Connecting via Bluetooth
-------------------------
27
Method 2. Connecting via Wi-Fi (Wireless Network)
-------------------------
30
Conguring Amazon Alexa
-------------------------
31
Using the Tap Sound
-------------------------
33
09 Installing the Wall Mount 34
Installation Precautions
-------------------------
34
Wallmount Components
-------------------------
34
10 Installing the Soundbar above a TV Stand 36
Component
-------------------------
36
11 Software Update 37
Auto Update
-------------------------
37
USB Update
-------------------------
37
Initialisation
-------------------------
38
12 Troubleshooting 39
13 Licence 41
14 Open Source Licence Notice 42
15 Important Notes About Service 42
16 SpecicationsandGuide 43
Specications
-------------------------
43
ENG - 6
01 CHECKING THE COMPONENTS
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Soundbar Main Unit Soundbar Remote Control /
Batteries
Subwoofer
x 2
Power Cord (Subwoofer, Soundbar) HDMI Cable
x 2
(M4 x L10)
x 2
Wall Mount Guide Holder-Screw Screw
x 2
x 4
Bracket-Wall Mount Rubber-Foot
• For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
• For more information about the wallmount or rubber-foot, see pages 34~36.
• Design, specications, and App screen are subject to change without prior notice.
• The appearance of the accessories may differ slightly from the illustrations above.
ENG - 7
02 PRODUCT OVERVIEW
Top Panel of the Soundbar
Position the product
so that the
SAMSUNG logo is
located on the top.
(Multi Function) Button
• In standby mode, press the (Multi Function) button to turn on the Soundbar.
• Press the (Multi Function) button to change the input source.
• Press the (Multi Function) button for 3 seconds to call Alexa. Say with the button pressed to
enable voice recognition.
Display
Displays the product’s status and current mode.
D.IN HDMI 1 HDMI 2 Wi-Fi BT
(Mic On/Off) Button
Press the button to turn the microphone on or off.
(Volume) Button
Adjusts the volume.
• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
• If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and
change the TV speaker to External Speaker.
ENG - 8
Bottom Panel of the Soundbar
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
POWER
ID SET
NETWORK
SERVICE
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
POWER
ID SET
NETWORK
SERVICE
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
POWER
ID SET
NETWORK
SERVICE
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
POWER
ID SET
NETWORK
SERVICE
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
POWER
Connect the Soundbar's AC power cable. (See page 14)
ID SET (WOOFER/REAR)
Press to connect the Soundbar to surround speakers and a subwoofer wirelessly. (The surround speaker is
sold separately.)
NETWORK
Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
SERVICE
Connect a USB storage device to upgrade the product's software.
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device. (See page 26)
HDMI 1 / HDMI 2
Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device. (See page 25)
HDMI TO TV (eARC/ARC)
Connect to the HDMI jack on a TV. (See page 20)
• When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
• Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
ENG - 9
03 USING THE SOUNDBAR REMOTE
CONTROL
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the back cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the back cover back into position.
How to Use the Remote Control
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Power
VOL WOOFER
SOUND
MODE
PAIR
Turns the Soundbar on and off.
• Auto Power Down Function
The unit turns off automatically in the
following situations:
– In D.IN / HDMI 1 / HDMI 2 / Wi-Fi / BT
mode if there is no audio signal for 18
minutes.
VOL WOOFER
SOUND
MODE
PAIR
Source
Press to select a source connected to the
Soundbar.
Mute
VOL WOOFER
SOUND
MODE
PAIR
Press the (Mute) button to mute the
sound.
Press it again to unmute the sound.
ENG - 10
SOUND MODE
VOL WOOFER
SOUND
MODE
PAIR
You can select the desired sound mode by choosing STANDARD, SURROUND, GAME
PRO, or ADAPTIVE SOUND.
• STANDARD
Outputs the original sound.
• SURROUND SOUND
Provides a wider sound eld than standard.
• GAME PRO
Provides stereoscopic sound to immerse you in the action while gaming.
• ADAPTIVE SOUND
Analyzes the content in real time and automatically provides the optimal sound eld
based on the characteristics of the content.
VOL WOOFER
SOUND
MODE
PAIR
Bluetooth
PAIR
Switch the Soundbar to Bluetooth pairing mode. Press the button and wait for the “BT
PAIRING” screen to connect to a new Bluetooth device.
Play / Pause
VOL WOOFER
SOUND
MODE
PAIR
You can also play or pause music by pressing the button.
VOL WOOFER
SOUND
MODE
PAIR
Up/Down/
Left/Right
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
• Music Skip
Press the Right button to select the next music le. Press the Left button to select
the previous music le.
• ID SET
Use this option when the Subwoofer or Surround Speakers are not connected or need
reconnection.
While powered off, press and hold the Up button for 5 seconds to perform ID SET.
(See page 15.)
ENG - 11
Sound Control
VOL WOOFER
SOUND
MODE
PAIR
When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, SIDE
LEVEL, FRONT TOP LEVEL, REAR LEVEL, REAR TOP LEVEL, and VIRTUAL ON/OFF are
displayed in sequence. The desired item can be adjusted using the Up/Down buttons.
– To control the volume of the treble or bass sound, select TREBLE or BASS in Sound
Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
– Press and hold the (Sound Control) button for about 5 seconds to adjust the
sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and
10kHz are selectable using the Left/Right buttons and each can be adjusted to a
setting between -6 to +6 using the Up/Down buttons.
(Make sure the Sound mode is set to “STANDARD”.)
– To control the volume of the each speaker select CENTER LEVEL, SIDE LEVEL, or
FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6~+6 by
using the Up/Down buttons.
– If the video on the TV and audio from the Soundbar are not synchronised, select
SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by
using the Up/Down buttons.
– SYNC is only supported for some functions.
– If Surround Speakers are connected, select REAR LEVEL or REAR TOP LEVEL and
then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
– The VIRTUAL Speaker function can be turned ON/OFF by using the Up/Down
buttons.
VOL WOOFER
SOUND
MODE
PAIR
WOOFER
(BASS) LEVEL
SOUND
MODE
VOL
WOOFER
SOUNDBAR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
Push the button up or down to adjust the level of the woofer (bass) to -12 or between -6
to +6. To set the woofer (bass) volume level to 0 (Default), press the button.
VOL WOOFER
SOUND
MODE
PAIR
VOLUME
SOUND
MODE
VOL
WOOFER
SOUNDBAR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
Push the button up or down to adjust the volume.
• Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
ENG - 12
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button Function
WOOFER (Up) TV remote control On/Off (Standby) page 13
Up ID SET page 15
(Sound Control)
7 Band EQ page 11
Outputspecicationsforthedifferentsoundeffectmodes
Effect Input
Output
With Subwoofer Only
With Subwoofer & Wireless
Rear Speaker Kit
STANDARD
2.0 ch 2.1 ch 2.1 ch
5.1 ch 5.1 ch / 7.1 ch(DTS) 5.1 ch / 7.1 ch(DTS)
7.1 ch 7.1 ch 7.1 ch
7.1.4 ch 7.1.2 ch 9.1.2 ch
SURROUND
2.0 ch 7.1.2 ch 9.1.2 ch
5.1 ch 7.1.2 ch 9.1.2 ch
7.1 ch 7.1.2 ch 9.1.2 ch
7.1.4 ch 7.1.2 ch 9.1.2 ch
GAME PRO
2.0 ch 7.1.2 ch 9.1.2 ch
5.1 ch 7.1.2 ch 9.1.2 ch
7.1 ch 7.1.2 ch 9.1.2 ch
7.1.4 ch 7.1.2 ch 9.1.2 ch
ADAPTIVE SOUND
2.0 ch 7.1.2 ch 9.1.2 ch
5.1 ch 7.1.2 ch 9.1.2 ch
7.1 ch 7.1.2 ch 9.1.2 ch
7.1.4 ch 7.1.2 ch 9.1.2 ch
• For input sources Dolby Atmos and DTS:X, the effect modes that can be selected using the
SOUND MODE button will not be available. (See above for the effect modes.)
• When the input source is Dolby Atmos®, the Subwoofer-only setup provides 7.1.2 channel audio,
while the Subwoofer & Wireless Rear Speaker Kit setup provides 9.1.2 channel audio.
• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit or the
Subwoofer, contact the vendor you purchased the Soundbar from.
• The Surround Speakers will not produce sounds for 2 channel output while STANDARD mode is
in use. To enable sound for the Surround Speakers, change the effect mode to SURROUND.
ENG - 13
Adjusting the Soundbar volume with a TV remote control
Adjust the Soundbar volume using the TV’s remote control.
• This function can be used with IR remote controls only. Bluetooth remote controls (remote
controls that require pairing) are not supported.
• Set the TV speaker to External Speaker to use this function.
• Manufacturers supporting this function:
VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA
1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the
following order: “SAMSUNG-TV REMOTE” (Default mode), “OFF-TV REMOTE”, “ALL-TV REMOTE”.
Remote Control Button Display Status
SOUND
MODE
VOL
WOOFER
SOUNDBAR
5 Sec
SAMSUNG-TV REMOTE
(Default mode)
Enable a Samsung TV’s IR remote
control.
SOUND
MODE
VOL
WOOFER
SOUNDBAR
5 Sec
OFF-TV REMOTE
Disable the TV remote control.
SOUND
MODE
VOL
WOOFER
SOUNDBAR
5 Sec
ALL-TV REMOTE
Enable a third-party TV’s IR remote
control.
ENG - 14
04 CONNECTING THE SOUNDBAR
Connecting the power and units
Use the Power cord to connect the Subwoofer and Soundbar to an electrical outlet in the following order:
• For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
1. Connect the Power cord to the Subwoofer.
POWER
Rear of Subwoofer
Power Cord
2. Connect the Power cord to the Soundbar.
HDMI IN 1
HDMI IN 2
ID SET
(WOOFER,
REAR)
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 1
HDMI 2
ID SET
POWER
Power Cord
Bottom of the Soundbar
Main Unit
3. Connect power to the Soundbar and Subwoofer. The Subwoofer is automatically connected when
the Soundbar is turned on.
Blue is On
ENG - 15
NOTES
• Connect the Subwoofer power before connecting to the Soundbar.
The Subwoofer will be automatically connected when turning on the Soundbar.
• If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on
automatically.
Manually connecting the Subwoofer
Before performing the manual connection procedure below:
• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned off.
1. Turn off the Soundbar main.
2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
5 Sec
Rear of Subwoofer Rear of Subwoofer
Blinking blue
fast
3. Press the Up button on the remote control for 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
• The Soundbar will automatically power on when ID SET is complete.
SOUND
MODE
PAIR
5 Sec
ID SET
ENG - 16
4. Check if the LINK LED is solid blue (connection complete).
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Subwoofer.
LED Indicator Lights on the Rear of Subwoofer
LED Status Description Resolution
Blue
On
Successfully connected
(normal operation)
-
Blinking
Recovering the
connection
Check if the power cable attached
to the main Soundbar unit is
connected properly or wait about
5 minutes. If blinking persists, try
manually connecting the
subwoofer. See page 15.
Red
On
Standby (with the
Soundbar main unit
turned off)
Check if the power cable attached
to the main Soundbar unit is
connected properly.
Connection failed
Connect again. See the
instructions for manual
connection on page 15.
Red and blue
Blinking Malfunction
See the contact information for
the Samsung Service Centre in
this manual.
NOTES
• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.
ENG - 17
• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 10 m, but may vary
depending on your operating environment. If a steel-concrete or metallic wall is between the main
unit and the wireless subwoofer, the system may not operate at all because the wireless signal
cannot penetrate metal.
CAUTION
• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water
and moisture.
• For optimal listening performance, make sure that the area around the wireless subwoofer and the
Wireless Receiver Module (sold separately) is clear of any obstructions.
ENG - 18
Connecting an SWA-9000S (Sold Separately) to your Soundbar
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit
(SWA-9000S, sold separately) to your Soundbar.
1. Connect the Wireless Receiver Module to 2 Surround Speakers.
– The speaker cables are colour coded.
SURROUND-LEFT
ID SET
L
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
ID SET
L
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
SURROUND-RIGHT
SURROUND-LEFT SURROUND-RIGHT
2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.
• The LINK LED indicator (blue) on the Wireless Receiver Module should be blinking. If the
indicator does not blink, use a narrow pin to press and hold the ID SET button for 5 seconds or
longer. See the SWA-9000S user guide for more details.
ID SET
L
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
POWER
ID SET
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
STANDBY
LINK
STANDBY
LINK
Blue blinking
5 Sec
ENG - 19
3. Press the Up button on the remote control for 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
• The Soundbar will automatically power on when ID SET is complete.
SOUND
MODE
PAIR
5 Sec
ID SET
CAUTION
• If your Soundbar was playing music when it connects to the SWA-9000S, you may hear some
stuttering from the woofer as the connection nalises.
4. Check if the LINK LED is solid blue (connection complete).
STANDBY
LINK
STANDBY
LINK
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Receiver Module.
5. If the SWA-9000S is not connected, repeat the procedure from Step 2.
ENG - 20
05 USING A WIRED CONNECTION TO THE TV
Method 1. Connecting with HDMI
CAUTION
• When both the HDMI cable and optical cable are connected, the HDMI signal is received rst.
• To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals
marked ARC. Otherwise, the TV sound may not be output.
• Be sure to use the cable with the premium HDMI certication logo. In addition, make sure that
the cable is a certied Type A, high-speed HDMI Ethernet cable. (HIGH SPEED HDMI CABLE
WITH ETHERNET)
Connecting the TV that supports HDMI ARC (Audio Return Channel)
HDMI IN
(ARC)
HDMI TO TV
(eARC/ARC)
Connect to the HDMI IN
(ARC) port of your TV.
HDMI Cable
Bottom of the Soundbar
Connect to the HDMI TO TV
(eARC/ARC) port of the
Soundbar main unit.
Top of the Soundbar
TV ARC
1. With the Soundbar and TV turned off, connect the HDMI cable as shown in the gure.
2. Turn on the Soundbar and TV.
3. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.
• When the TV sound is not output, press the (Multi Function) button at the top of the
Soundbar or the (Source) button on the remote control to select the “D.IN” mode. The
screen displays “D.IN” and “TV ARC” in sequence, and TV sound is played.
ENG - 21
• When connecting a Samsung TV that supports the eARC function, “eARC” appears on the
display and the sound is heard.
• If “TV ARC” does not appear in the display window of the Soundbar main unit, conrm that the
HDMI cable is connected to the correct port.
• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTES
• When you connect the TV that supports the HDMI ARC (Audio Return Channel) to the Soundbar
with an HDMI cable, you can transmit the digital video and audio data without connecting a
separate optical cable.
• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one
whose diameter is less than 14 mm.
• This function is not available if the HDMI cable does not support ARC.
• When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the
setting on the TV is changed, you will experience better sound quality. (The TV menu may use
different words for Dolby Digital and PCM depending on the TV manufacturer.)
Method 2. Connecting using an Optical Cable
Pre-connection Checklist
• When both the HDMI cable and optical cable are connected, the HDMI signal is received rst.
• When you use an optical cable and the terminals have covers, be sure to remove the covers.
Bottom of the Soundbar
OPTICAL OUT
DIGITAL AUDIO IN
(OPTICAL)
HDMI 1
HDMI 2
Optical Cable
(not supplied)
Top of the Soundbar
D.IN
ENG - 22
1. With the TV and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the
Soundbar and the OPTICAL output port on the TV with the optical cable (not supplied), as shown in
the gure.
2. Turn on the Soundbar and TV.
3. Press the (Multi Function) button at the top of the Soundbar or the (Source) button on the
remote control to select the “D.IN” mode.
4. The TV sound is output from the Soundbar.
Using the Q-Symphony Function
For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for
optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under
the Sound Output menu of the TV. Select the corresponding menu.
TV menu
OR
Optical Cable (not supplied)
HDMI Cable
D.IN
• TV menu example: TV + [AV] Soundbar series name (HDMI)
NOTES
• It can operate according to the Codec supported by TV.
• This function is supported only when the HDMI Cable or Optical Cable (not supplied) is connected.
• This function is available in Samsung TVs released in 2020 and some Soundbar models.
• When using Q-Symphony, you can only choose GAME PRO or ADAPTIVE SOUND.
ENG - 23
06 USING A WIRELESS CONNECTION TO THE TV
Connecting via Bluetooth
When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
• Only one Samsung TV can be connected at a time.
• Samsung TV that supports Bluetooth can be connected. Check the specications of your TV.
OR
SOUND
MODE
PAIR
Top of the Soundbar
BT PAIRING
5 Sec
The initial connection
1. Press the PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode.
(OR)
a. Press the (Multi Function) button on the top panel and then select “BT”.
“BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if
there is a connect record.
b. When “BT READY” appears, press and hold the (Mic On/Off) button on the top panel of
the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the Samsung TV.
(e.g. Home ( ) Settings ( ) Sound Sound Output Bluetooth Speaker List
[AV] Samsung Soundbar Q900T (Bluetooth))
3. Select “[AV] Samsung Soundbar Q900T” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the Samsung TV to the Soundbar, select the message, and then establish a
connection.
• When the Samsung TV is connected, [TV Name] → “BT” appears on the Soundbar’s top display.
4. You can now hear Samsung TV sound from the Soundbar.
• After you have connected the Soundbar to your Samsung TV the rst time, use the “BT READY”
mode to reconnect.
ENG - 24
If the device fails to connect
• If you have an existing Soundbar (e.g., [AV] Samsung Soundbar Q900T) on the list of speakers
on the Samsung TV, delete it.
• Then repeat steps 1 through 3.
Disconnecting the Soundbar from the Samsung TV
Press the (Multi Function) button at the top of the Soundbar or the (Source) button on the
remote control to select the mode other than “BT”.
• Disconnecting takes time because the Samsung TV must receive a response from the Soundbar.
(The time required may differ, depending on the Samsung TV model.)
What is the difference between BT READY and BT PAIRING?
• BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was
connected before.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar.
(Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off)
button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)
Notes on Bluetooth connection
• Locate a new device within 1 m to connect via Bluetooth communication.
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 25
07 CONNECTING AN EXTERNAL DEVICE
Method 1. Connecting using an HDMI Cable (Capable of Dolby
Atmos decoding and playback)
Pre-connection Checklist
• Dolby Atmos® and DTS:X are supported in HDMI mode only.
• If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.
• Make sure that the content supports Dolby Atmos®.
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
HDMI IN
(ARC)
HDMI OUT
Bottom of the Soundbar
External Device
HDMI Cable
HDMI Cable
OR
Top of the Soundbar
HDMI 1
OR
HDMI 2
1. Use an HDMI cable to connect the HDMI OUT port on the external device and the HDMI port on the
bottom of the Soundbar.
2. Use an HDMI cable to connect the HDMI IN port of the TV and the HDMI TO TV (eARC/ARC) port on
the bottom of the Soundbar.
3. Turn on the Soundbar, TV, and the external device.
4. Press the (Multi Function) button on the top of the Soundbar or the (Source) button on the
remote control to select “HDMI 1” or “HDMI 2” mode.
5. The Soundbar display indicates that “HDMI 1” or “HDMI 2” mode is currently selected and the
Soundbar will start playing sounds.
ENG - 26
NOTES
• When you use Dolby Atmos®: If the input source is Dolby Atmos®, 7.1.2 channels are outputted.
When Dolby Atmos® is active, the Soundbar’s sound effect modes controlled by the SOUND
MODE button are not available.
• When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the top display.
• ConguringDolbyAtmos®onyourBDplayerorotherdevice.
Open the audio output options on the settings menu of your BD player or other device and make
sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to
Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
Method 2. Connecting using an Optical Cable
DIGITAL AUDIO IN
(OPTICAL)
HDMI 1
OPTICAL OUT
Bottom of the Soundbar
Optical Cable
(not supplied)
BD / DVD player / Set-top
box / Game console
Top of the Soundbar
D.IN
1. Use an optical cable (not supplied) to connect the DIGITAL AUDIO IN (OPTICAL) on the Soundbar
main and the OPTICAL OUT port on the external device.
2. Turn on the Soundbar and external device.
3. To select “D.IN” mode, press the (Multi Function) button on the top of the Soundbar or the
(Source) button on the remote control.
4. Your Soundbar will play sounds from the external device.
ENG - 27
08 CONNECTING A MOBILE DEVICE
Method 1. Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
• When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically
turns on.
OR
SOUND
MODE
PAIR
Mobile device
Top of the Soundbar
BT PAIRING
5 Sec
The initial connection
• When connecting to a new Bluetooth device, make sure the device is within 1 m distance.
1. Press the PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode.
(OR)
a. Press the (Multi Function) button on the top panel and then select “BT”.
“BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if
there is a connect record.
b. When “BT READY” appears, press and hold the (Mic On/Off) button on the top panel of
the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. On your device, select “[AV] Samsung Soundbar Q900T” from the list that appears.
• When the Soundbar is connected to the Mobile device, [Mobile Device Name] → “BT” appears in
the top display.
3. Play music les from the device connected via Bluetooth through the Soundbar.
• After you have connected the Soundbar to your mobile device the rst time, use the “BT
READY” mode to reconnect.
If the device fails to connect
• If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar Q900T”) in the list of speakers
on the Mobile device, delete it.
• Repeat steps 1 and 2.
ENG - 28
What is the difference between BT READY and BT PAIRING?
• BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was
connected before.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar.
(Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off)
button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)
Notes on Bluetooth connection
• Locate a new device within 1 m to connect via Bluetooth communication.
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
• The Soundbar supports SBC data (44.1kHz, 48kHz).
• Connect only to a Bluetooth device that supports the A2DP (AV) function.
• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
• When connecting the Soundbar to a Bluetooth device, place them as close to each other as possible.
• The farther the Soundbar and Bluetooth device are from each other, the lower the sound quality
will become.
The Bluetooth connection may break when the devices are out of the effective range.
• The Bluetooth connection may not function as intended in areas with poor reception.
• A Bluetooth device may experience noise or malfunction under in the following conditions:
– When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar
– In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical
changes may occur.
– When exposed to radio interferences by other products operating on the same frequency
ranges, such as medical equipment, microwave ovens, and wireless LAN devices.
– Obstacles such as doors and walls may still impact the sound quality even when the devices
are within the effective range.
ENG - 29
• Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth
option.
• This wireless device may cause electrical interference during operation.
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s
user manual.
• The Soundbar will be disconnected.
• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the top display.
Disconnecting the Soundbar from the Bluetooth device
Press the (Multi Function) button on the top of the Soundbar or the (Source) button on the
remote control to switch the mode from “BT”.
• Disconnecting takes time because the Bluetooth device must receive a response from the
Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the top display.
ENG - 30
Method 2. Connecting via Wi-Fi (Wireless Network)
To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is
required.
The initial connection
1. Install and launch the SmartThings app from your mobile device (smartphone or tablet).
2. On the app, follow the screen instructions to add the Soundbar.
• The automatic pop-up (the second screenshot below) may not show on some devices.
If the pop-up window does not appear, press “ ” on the Home screen. The Soundbar is added
to the app.
Launch App Add deviceAuto pop-up
SmartThings
App
ENG - 31
ConguringAmazonAlexa
• Amazon Alexa is a service provided by Amazon.
• This service is available only in some languages but not in other countries or regions.
Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances.
To use Amazon Alexa, an Amazon account is required to connect the Soundbar over the network.
1. Install the SmartThings app on your mobile device and then launch it.
2. Enter the Alexa account by following the instructions on the app and then log in the service.
OR
3 Sec
Top of the Soundbar
"Alexa"
3. Call Alexa or press the (Multi Function) button on the Soundbar for 3 seconds to use the Alexa
service.
• Press the (Multi Function) button for 3 seconds to call Alexa. Say with the button pressed to
enable voice recognition.
ENG - 32
Use voice commands to control the Soundbar
Trigger + Command
Things to try Example of what to say
Volume control
"Alexa, turn up the volume."
“Alexa, turn down the volume”
Listening to streaming content from
Amazon Music
"Alexa,playsomejazzmusic"
Playback control
"Alexa, play next song."
“Alexa, stop the music.”
“Alexa, what is this song?”
Weather information "Alexa, what’s the weather?"
Timer scheduling “Alexa, set a timer for 10 minutes.”
ENG - 33
Using the Tap Sound
Tap the Soundbar with your mobile device to play the sound of content on the mobile device through
the Soundbar.
• This function may not be supported, depending on the mobile device.
• This function is only compatible with Samsung mobile devices with Android 8.1 or later.
Top of the Soundbar
Mobile device
SmartThings App
1. Turn on the Tap Sound function on your mobile device.
• For details on how to turn on the function, refer to “Setting the Tap Sound function” below.
2. Tap the Soundbar with the mobile device. Select “Start now” in the displayed message window.
A connection is established between the mobile device and Soundbar via Bluetooth.
3. Play the sound of content on the mobile device through the Soundbar.
• This function connects a mobile device to the Soundbar via Bluetooth by detecting vibration
that occurs when the device touches the Soundbar.
• Make sure the mobile device does not tap a sharp corner of the Soundbar. The Soundbar or
mobile device may become scratched or damaged.
• It is recommended that the mobile device be covered with a case. Lightly tap the wide area in
the upper portion of the Soundbar, without using excessive force.
• To use this function, update the SmartThings app to the latest version.
The function may not be supported, depending on the app version.
Setting the Tap Sound function
Use the SmartThings app to turn on the Tap View, Tap Sound function.
1. On the mobile device, run the SmartThings app.
2. Select ( → ) in the SmartThings app screen displayed on the mobile device.
3. Set “Tap View, Tap Sound” to On to allow the function to work when a mobile device moves close to
the Soundbar. The function is turned on.
NOTES
• When the mobile device is in power-saving mode, the Tap Sound function does not work.
• The Tap Sound function may not work if there are devices near the Soundbar that cause radio
interference such as electric devices. Make sure devices that may cause radio interference are
placed at a sufcient distance away from the Soundbar.
ENG - 34
09 INSTALLING THE
WALL MOUNT
Installation Precautions
• Install on a vertical wall only.
• Do not install in a place with high
temperature or humidity.
• Verify whether the wall is strong enough to
support the product’s weight. If not, reinforce
the wall or choose another installation point.
• Purchase and use the xing screws or
anchors appropriate for the kind of wall you
have (plaster board, iron board, wood, etc.). If
possible, x the support screws into wall
studs.
• Purchase wall mounting screws according to
the type and thickness of the wall you want to
mount the Soundbar on.
– Diameter: M5
– Length: 35 mm or longer recommended.
• Connect cables from the unit to external
devices before you install the Soundbar on
the wall.
• Make sure the unit is turned off and
unplugged before you install it. Otherwise, it
may cause an electric shock.
Wallmount Components
Wall Mount Guide
x 2
(M4 x L10)
x 2
Holder-Screw Screw
x 2
Bracket-Wall Mount
1. Place the Wall Mount Guide against the wall
surface.
• The Wall Mount Guide must be level.
• If your TV is mounted on the wall, install
the Soundbar at least 5 cm below the TV.
5 cm or more
ENG - 35
2. Align the Wall Mount Guide’s Centre Line
with the centre of your TV (if you are
mounting the Soundbar below your TV), and
then x the Wall Mount Guide to the wall
using tape.
• If you are not mounting below a TV, place
the Centre Line in the centre of the
installation area.
Centre Line
3. Push a pen tip or sharpened pencil tip
through the centre of the A-TYPE images on
each end of the Guide to mark the holes for
the supporting screws, and then remove the
Wall Mount Guide.
4. Using an appropriately sized drill bit, drill a
hole in the wall at each marking.
• If the markings do not correspond to the
positions of studs, make sure you insert
appropriate anchors or mollies into the
holes before you insert the support
screws. If you use anchors or mollies,
make sure the holes you drill are large
enough for the anchors or mollies you
use.
5. Push a screw (not supplied) through each
Holder-Screw, and then screw each screw
rmly into a support screw hole.
6. Install the 2 Bracket-Wall Mounts in the
correct orientation on the bottom of the
Soundbar using 2 Screws.
• When assembling, make sure the hanger
part of the Bracket-Wall Mounts are
located behind the rear of the Soundbar.
Rear of Soundbar
Right end of Soundbar
ENG - 36
7. Install the Soundbar with the attached
Bracket-Wall Mounts by hanging the
Bracket-Wall Mounts on the Holder-Screws
on the wall.
8. Slide the Soundbar down as shown below so
that the Bracket-Wall Mounts rest securely
on the Holder-Screws.
• Insert the Holder-Screws into the wide
(bottom) part of the Bracket-Wall
Mounts, and then slide the Bracket-Wall
Mounts down so that the Bracket-Wall
Mounts rest securely on the
Holder-Screws.
10 INSTALLING THE
SOUNDBAR
ABOVE A TV
STAND
Component
x 4
Rubber-Foot
To install, attach the Rubber-Feet to the bottom
of the Soundbar before placing it in position
above the TV stand. Make sure you attach the
Rubber-Feet so they do not lie outside the edges
of the TV stand. Refer to the gure below.
Rubber-Foot
ENG - 37
Place the Soundbar on a TV stand.
Microphone
As illustrated in the image, align the centre of the
Soundbar with the centre of the TV, carefully
place the Soundbar onto the TV stand.
At this time, place the microphone at the front of
the stand not to interfere with voice recognition.
TV
Right end of Soundbar
NOTES
• Make sure the Soundbar is placed on a at
and solid surface.
• Insufcient gap from the TV may cause voice
recognition and acoustic problems.
11 SOFTWARE
UPDATE
Auto Update
When the Soundbar is connected to the Internet,
software updates automatically occur even when
the Soundbar is turned off.
• To use the Auto Update function, the
Soundbar must be connected to the Internet.
The Wi-Fi connection to the Soundbar will be
terminated if the Soundbar’s power cord is
disconnected or the power is cut off. If the
power is cut off, when the power comes back
on or you reconnect the power cord, turn on
the Soundbar, and then reconnect it to the
Internet.
USB Update
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
ID SET
(WOOFER,
REAR)
NETWORK
SERVICE
ID SET
Bottom of the Soundbar
Samsung may offer updates for the Soundbar’s
systemrmwareinthefuture.
When an update is available, you can update the
Soundbar by connecting the USB drive that
contains the update rmware to the SERVICE
port of the Soundbar.
ENG - 38
1. Go to the Samsung Electronics website
(www.samsung.com) → search for the model
name from the customer support menu
option.
• For more information about update, refer
to Upgrade Guide.
2. Download the upgrade le (USB type).
3. Unzip the le to create a folder with the le
name.
4. Store the created folder in a USB and then
connect it to the Soundbar.
5. Turn on the Soundbar. Then the product is
updated within 3 minutes with displaying the
message, “UPDATE”.
• During update, do not turn it off or
remove the USB.
• If “UPDATE” does not appear on the
display window, remove the power cord
from the Soundbar and then reconnect it.
• When the latest version is installed, no
update is performed.
• Depending on the USB type, update may
not be supported.
Initialisation
Top of the Soundbar
INIT
With the Soundbar on, press the (Volume)
buttons on the body at the same time for at least
5 seconds. “INIT” appears on the display and then
the Soundbar is initialised.
CAUTION
• All the settings of the Soundbar are
initialised. Be sure to perform this only when
initialisation is required.
ENG - 39
12 TROUBLESHOOTING
Before seeking assistance, check the following.
In case the power is not turned on
; Check whether the power cord of the
Soundbar is correctly inserted into the
outlet.
In case the functions do not work properly
; After removing the power cord, insert it
again.
; Remote the power cord from the external
device and try again.
; If there is no signal, the Soundbar
automatically turns off after a certain
period of time. Turn on the power. (See
page 9.)
In case the remote control does not work
; Operate the remote control noting the
Soundbar closely.
; Replace the batteries with new ones.
In case the Soundbar sound is not output
; The volume of the Soundbar is too low or
muted. Adjust the volume.
; When any external device (STB, Bluetooth
device, mobile device, etc.) is connected,
adjust the volume of the external device.
; For sound output of the TV, select
Soundbar. (Samsung TV: Home ( ) →
Settings ( ) → Sound → Sound Output →
Select Soundbar)
; The cable connection to the Soundbar may
not be loose. Remove the cable and
connect again.
; Remove the power cord completely,
reconnect, and turn the power on.
; Initialise the product and try again.
(See page 38.)
In case the sound of the Subwoofer speaker is
not output
; Check whether the LED indicator on the
rear of the Subwoofer is on in blue.
Reconnect the Soundbar and Subwoofer if
the indicator is blinking in blue or turned
red. (See page 15.)
; You may experience an issue if there is an
obstacle between the Soundbar and
Subwoofer. Move devices to an area away
from obstacles.
; Other devices sending radio frequency
signals in proximity may interrupt the
connection.
Keep your speaker away from such devices.
; Remove and reconnect the power plug.
The Subwoofer volume is too low
; The original volume of the content you are
playing may be low. Try adjusting the
Subwoofer level. (See page 11.)
; Bring the Subwoofer speaker closer to you.
ENG - 40
In case the TV is not connected via HDMI TO
TV (eARC/ARC)
; Check whether the HDMI cable is correctly
connected to the ARC terminal.
(See page20.)
; Connection may not be possible due to the
connected external device (set-top box,
game machine, etc.). Directly connect the
Soundbar.
; HDMI-CEC may not be activated on the TV.
Turn on the CEC on the TV menu. (Samsung
TV: Home ( ) → Settings ( ) → General
→ External Device Manager → Anynet+
(HDMI-CEC) ON)
There is no sound in when connecting to the
TV in HDMI TO TV (eARC/ARC) mode
; Your device is unable to play the input
signal. Change the TV’s audio output to
PCM or Dolby Digital.
(For a Samsung TV: Home ( ) → Settings
( ) → Sound → Expert Settings → Digital
Output Audio Format)
In case Bluetooth connection is not possible
; When connecting a new device, switch to
“BT PAIRING” for connection. (Press the
PAIR button on the remote control or
press the (Mic On/Off) button on the
body for at least 5 seconds.)
; If the Soundbar is connected to another
device, disconnect that device rst to
switch the device.
; Reconnect it after removing the Bluetooth
speaker list on the device to connect.
(Samsung TV: Home ( ) → Settings ( )
→ Sound → Sound Output → Bluetooth
Speaker List)
; The automatic TV connection may be
disabled. While the Soundbar is in “BT
READY”, press and hold the p button on
the Soundbar remote control for 5 seconds
to select ON-TV CONNECT. If you see
OFF-TV CONNECT, press and hold p button
again for 5 seconds to switch the selection.
; Remove and reconnect the power plug,
then try again.
; Initialise the product and try again.
(See page 38.)
In case Bluetooth sound breaking occurs
; Sounds may be breaking due to
interference by radio frequency or
electronic devices nearby. Keep such
devices away from the Soundbar to avoid
radio interference. Example: microwave
ovens.
; Because the device to connect is far away
from the Soundbar, sound breaking may
occur. Move the device near the Soundbar.
; If a part of your body is in contact with the
Bluetooth transceiver or the product is
installed on metal furniture, sound
breaking may occur. Check the installation
environment and conditions for use.
In case Wi-Fi connection is not possible
; Check whether your wireless router is on.
; Turn off the router, turn it back on, and then
try again.
; When the signal of the wireless router is
too weak, connection may not be possible.
Move the router near the Soundbar or
adjust the installed position with no
obstacles.
; If your wireless router is new, you will need
to recongure the speaker’s network
settings.
ENG - 41
In case Alexa does not respond
When the microphone is turned off or its
reception is poor
; Press the (Mic On/Off) button at the top
of the Soundbar to enable the microphone.
; Voice recognition may be unavailable due
to ambient noise. Reduce the noise and try
again.
When the network is disconnected
; The network may be unavailable.
Recongure the network. (See page 30)
WhenAlexaisnotconguredcorrectly
; Using the SmartThings app, recongure
Alexa. (See page 31)
; Check the Alexa supported countries at the
Amazon website. The service is unavailable
in those countries.
In case the Soundbar is not turned on as soon
as the TV is turned on
; When you turn off the Soundbar while
watching TV, power synchronization with
the TV is disabled. First turn off the TV.
13 LICENCE
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Atmos, Dolby Audio,
Dolby Digital Plus, Pro Logic, and the double-D
symbol are trademarks of Dolby Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing
Limited. DTS, the Symbol, & DTS and the Symbol
together, DTS:X, and the DTS:X logo are
registered trademarks and/or trademarks of
DTS, Inc. in the United States and/or other
countries. © DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Denition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.
• The Spotify Software is subject to third
party licenses found here :
www.spotify.com/connect/third-party-
licenses.
• For more information about Spotify
Connect, please visit www.spotify.com/
connect
ENG - 42
14 OPEN SOURCE
LICENCE NOTICE
To send inquiries and requests for questions
regarding open sources, contact Samsung Open
Source (http://opensource.samsung.com)
15 IMPORTANT
NOTES ABOUT
SERVICE
Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.
ENG - 43
16 SPECIFICATIONS AND GUIDE
Specications
Model Name HW-Q900T
Weight 7.1 kg
Dimensions (W x H x D) 1232.0 x 69.5 x 138.0 mm
Operating Temperature Range +5°C to +35°C
Operating Humidity Range 10 % ~ 75 %
AMPLIFIER
Rated Output power (18W x 6) + (10W x 3) + (18W x 6) + 160W
Supported play formats
Dolby Atmos (True HD / Digital Plus), Dolby Digital,
DTS Master Audio, DTS:X, DTS
Subwoofer Name PS-WR75BK
Weight 9.8 kg
Dimensions (W x H x D) 210.0 x 403.0 x 403.0 mm
AMPLIFIER
Rated Output power 160W
NOTES
• Samsung Electronics Co., Ltd reserves the right to change the specications without notice.
• Weight and dimensions are approximate.
• For India Only
“This product is RoHS compliant”
Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
Wi-Fi
Port deactivation method
Press the ID SET button on the bottom panel of the Soundbar for
30 seconds to turn Wi-Fi On / Off.
Bluetooth
Port deactivation method
Press the NETWORK button on the bottom panel of the Soundbar
for 30 seconds to turn Bluetooth On / Off.
© 2020 Samsung Electronics Co., Ltd. All rights reserved.
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