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41
EN
Symptoms Possible Cause & Solution
Appliance does not
operate.
Control needs to be reset.
• Press the Power button, then reselect the desired programme and press
the Start/Pause button.
Start/Pause was not pressed after a cycle was set.
• Press the Power button, then reselect the desired programme and press
the Start/Pause button. The appliance is turned off if the Start/Pause
button is not pressed within 15 minutes.
Extremely low water pressure.
• Check another tap in the house to make sure that household water
pressure should be adequate.
Appliance is heating the water or making steam.
• The drum may stop operating temporarily during certain cycles, while
water is safely heated to a set temperature.
Buttons may not
function properly.
The door cannot be opened for safety reasons once the appliance starts.
• Check if the CL is illuminated. You can safely open the door after the
Door Lock icon turns off.
Door does not open. The door cannot be opened for safety reasons once the appliance starts.
• Check if the H icon is illuminated. You can safely open the door after the
H icon turns off.
Appliance is not filling
properly.
Filter clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps should be turned on all the
way.
Hot and cold inlet hoses are reversed.
• Check inlet hose connections.
Appliance does not
drain water.
Kinked drain hose.
• Ensure that the drain hose is not kinked.
Drain located higher than 1.2 m above the floor.
• Make sure that the drain hose should not be higher than 1.2 m above the
bottom of the appliance.
Detergent is
not dispensed
incompletely or not
dispensed at all.
Too much detergent is used.
• Follow the guidelines provided by the detergent manufacturer.
Cycle time is longer
than usual.
The load is too small.
• Add more items to allow the appliance to balance the loads.
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