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34
EN
4
Keep the phone in place until the tone
transmission has finished. Time remaining for
data transfer is displayed.
For best results, do not move the phone
while the tones are being transmitted.
If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
5
Once the countdown is over and the tones
have stopped, resume your conversation with
the call centre agent, who will then be able to
assist you using the information transmitted for
analysis.
NOTE
This function depends on the local call quality.
The communication performance will improve
and you can receive better service if you use
the home phone.
If the data transfer is poor due to poor call
quality, you may not receive the best diagnosis
service.
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