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15
ENGLISH
PROBLEM SOUNDS LIGHTS SOLUTION
After entering a User
Code to unlock the
lock, the yellow dot is
ashing and there is a
delay before unlock.
Several
beeps
Outside
yellow dot
ashing
Battery is low and should be replaced. See
Replacing the Batteries on page 4.
Inside Schlage Button
is ashing but no alarm
is sounding.
— Inside
Schlage
Button
ashes
every 5
seconds
3 Red
when Outside
Schlage Button is
pressed.
—
3 Red
Battery is critical and must be replaced.
See Replacing the Batteries on page
4.
Pressing Outside
Schlage button when
deadbolt is unlocked
does not cause
deadbolt to relock.
— — The Lock & Leave feature is not enabled.
See Enable/Disable Lock & Leave on
page 7.
If you do not want to enable Lock & Leave,
then enter a valid User Code to lock the
door.
Deadbolt will not extend
or retract as expected.
1 long
beep
1 Red
Adjust bolt/frame alignment. Browse to
answers.schlage.com for help.
Deadbolt requires two
attempts to lock or
unlock.
—
Green
Deadbolt/frame alignment is marginal.
Adjust door/frame for best operation.
Browse to answers.schlage.com for help.
Alarm will not sound. — — Turn on Alarm.
Alarm sounds too
frequently/ false alarm,
or not frequently
enough.
Alarm — Sensitivity level is too high (at 1 or 2) or
too low (at 4 or 5) and should be adjusted.
See Adjusting the Sensitivity Level on
page 9.
The tamper alert is not
sounding.
— — There is a 60-second delay before device
alarms to allow you to exit and lock the
door. See Alarm Setting Descriptions on
page 8.
The bolt was operating
smoothly, but now is
not.
— — The bolt has become soiled. Clean with
mild detergent and warm water.
The strike has become worn. Flip the strike
over for continued smooth operation.
TROUBLESHOOTING
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