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66
NS-24D510NA17/NS-39D310NA17/NS-50D510NA17/
NS-24D510MX17/NS-50D510MX17 24" 1080p/39" 720p/50" 1080p 60Hz LED TV
www.insigniaproducts.com
Remote control
General
Problem Solution
Remote
control does
not work.
• Make sure that the power adapter is
plugged into a working outlet.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensor on the front of the TV.
• Point the remote control directly at
the remote control sensor on your
TV. For the location of the remote
control sensor, see Aiming the
remote control on page 30.
• The supplied batteries are wrapped
tightly in clear plastic. Make sure
that you have removed this plastic
from the batteries.
• Make sure that the batteries are
installed correctly. See Installing
remote control batteries on
page 30.
• Replace dead batteries with new
batteries. See Installing remote
control batteries on page 30.
Trouble
programming
your existing
universal
remote
control.
• See instructions and a table of
common codes in Programming
universal remote controls on
page 31.
• Codes are subject to change. For
up-to-date codes, go to Viewing
universal remote control codes on
page 31, or visit
www.insigniaproducts.com/remotecodes
• Replace dead batteries with new
batteries.
• Refer to the User Guide that
accompanied your universal remote
control and contact the
manufacturer if problems persist.
Problem Solution
No power.
• Make sure that the power adapter is
plugged into a working outlet.
• Unplug the power adapter, wait 60
seconds, then plug the adapter back
in and turn on your TV.
• Other devices (for example, a
surround sound receiver, external
speakers, fans, or hair dryers) may
be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. After you have
determined which device is causing
interference, move it further from
the TV to eliminate the interference.
“No signal”
error message
is displayed.
• Press INPUT and make sure that you
have selected the correct input for
the device or service you are trying
to use.
• If you are using a cable or satellite
box, use the remote that came with
that box to change channels.
After Auto
Channel
Search, there
are no
channels.
• Reception can vary by channel
depending on the broadcast power
level of a given station. Contact your
cable or satellite TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box
and your TV.
When I press
INPUT, I
cannot select
my device (it is
grayed out).
•Turn on the device. Your TV
automatically detects and displays
which video jacks have devices
connected to them when the
devices are turned on.
• Turn off Auto Input Sensing. See
Turning Input Sensor on or off on
page 59.
One or more
channels do
not display.
• Make sure that the channels are not
blocked. See Setting parental
control levels on page 51.
• Make sure that the channels are not
hidden. The channel may have been
deleted from the channel list. You
can tune to the channel by pressing
the number buttons or you can add
the channel back to the channel list.
See Hiding channels on page 48.
• If you are using a cable or satellite
box, use the remote that came with
that box to change channels.
• Press INPUT and make sure that you
have selected the correct input for
the device or service you are trying
to use.
• If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see Checking the digital
signal strength on page 49.
Password is
lost.
•Enter 9999 to access parental
controls, then set a new password.
See Setting or changing the
password on page 50.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting is
not available in the current video
input mode (for example TV mode).
Change to a different video input
source. See Selecting the video
input source on page 34.
Problem Solution
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