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65
24" 1080p/39" 720p/50" 1080p 60Hz LED TV
www.insigniaproducts.com
The picture
has a few
bright or dark
spots.
A few bright or dark spots on an LCD
screen is normal. It does not affect
the operation of your TV.
Good picture,
but no sound.
Increase the volume.
Make sure that the sound is not
muted.
Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV speakers.
Change to a different audio mode.
See the Audio Mode option in
Adjusting sound settings on
page 44.
If you are using a home theater
system, soundbar, or external
speaker system, make sure it is
turned on and is not muted.
If you are using a home theater
system, soundbar, or external
speaker system, make sure that you
have selected the correct source.
If you are using a home theater
system, soundbar, or external
speaker system and have connected
it with a digital audio cable, go to
the Audio menu, highlight Digital
Audio Format/Audio Delay, then
press ENTER. Set the Audio Format
option to PCM. See the Digital
Audio Format/Audio Delay option
in Adjusting sound settings on
page 44.
Make sure that the audio cables are
connected correctly and securely to
your TV.
Make sure that the antenna or cable
TV is connected correctly and
securely. See Connecting a cable or
satellite box on page 14 or
Connecting an antenna or cable TV
(no box) on page 17.
If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see Checking the digital
signal strength on page 49.
If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
The audio cables you are using may
be bad. Try a new set.
Problem Solution
Poor picture.
Make sure that the room is not too
bright. Light reflecting off the
screen can make the picture difficult
to see.
If an S-VHS camera or a camcorder is
connected while another connected
device is turned on, the picture may
be poor. Turn off one or more
devices.
Good sound,
but poor
color.
Adjust the contrast, color, and
brightness settings. See Adjusting
the TV picture on page 42.
Audio noise.
Other devices (for example, a
surround sound receiver, external
speakers, fans, or hair dryers) may
be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. After you have
determined which device is causing
interference, move it further from
the TV to eliminate the interference.
No output
from one of
the speakers.
Adjust the audio balance. See
Adjusting sound settings on
page 44.
Test the TV’s speakers. See Testing
the TV speakers on page 62. If one
or both of the speakers fails, try one
of the following solutions:
Make sure that the audio cables
are connected correctly and
securely to your TV.
Make sure that the audio cables
are connected to the AUDIO OUT
jacks on the connected device.
Try a different set of audio cables.
Make sure that the sound on the
connected device is not muted.
Try connecting the device to a
different TV. If you do not hear
sound, the problem is with the
device.
After images
appear.
Do not display a still image, such as
a logo, game, or computer image,
for an extended period of time. This
can cause a permanent after-image
to be burned into the screen. This
type of damage is not covered by
your warranty.
Problem Solution
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