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Before you call for service…
16
Problem Possible Causes What To Do
Motor operates for long
periods or cycles on and
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refrigerators with more
storage space and a larger
space and a larger freezer
require more operating
time. They start and stop
often to maintain even
temperatures.)
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plugged in.
Wait 24 hours for the refrigerator to completely cool
down.
Often occurs when large amounts of
food are placed in refrigerator.
This is normal.
Door left open. Check to see if package is holding door open.
Hot weather or frequent door openings. This is normal.
Temperature control dial set at the
coldest setting.
See About the temperature control dial.
Grille and condenser need cleaning. See Care and cleaning.
Frost or ice crystals on frozen
food (frost within package
(frost within package is
normal)
Door left open. Check to see if package is holding door open.
Too frequent or too long door openings.
Automatic icemaker does not
work (on some models)
Icemaker is not on. Move the feeler arm to the ON (down) position,or on the
power switch model, move the switch to the ON position
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connected.
See Installing the water line.
Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool
down.
Piled up cubes in the storage bin cause
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Level cubes by hand.
Frequent “buzzing” sound Icemaker is on but the water supply to
the refrigerator has not been connected.
Move the feeler arm to the STOP (up) position or move
the power switch to the OFF position. Keeping it on will
damage. the water valve.
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refrigerator to water line may be
clogged.
Call the plumber to clear the valve.
Slow ice cube freezing Door left open. Check to see if package is holding door open.
Temperature control dial not set cold
enough.
See About the temperature control dial.
Frequent “buzzing” sound Icemaker is on but the water supply to
the refrigerator has not been connected.
Move the feeler arm to the STOP (up) position or move
the power switch to the OFF position. Keeping it on will
damage. the water valve.
Cubes too small :DWHUVKXWRȹYDOYHFRQQHFWLQJ
refrigerator to water line may be
clogged.
Call the plumber to clear the valve.
Slow ice cube freezing Door left open. Check to see if package is holding door open.
Temperature control dial not set cold
enough.
See About the temperature control dial.
Ice cubes have odor/taste Ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice
cubes.
Wrap foods well.
Interior of refrigerator needs cleaning. See Care and cleaning.
Moisture forms on cabinet
surface between the doors
Not unusual during periods of high
humidity.
Wipe surface dry and reset temperature control dial one
setting colder.
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator
when doors are opened)
Too frequent or too long door openings.
Refrigerator has odor Foods transmitting odor to refrigerator. Foods with strong odors should be tightly wrapped.
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replace every three months.
Interior needs cleaning. See Care and cleaning.
Troubleshooting Tips
Save time and money! Review the charts on the following
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