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PROBLEM SOLVER
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator will not operate ■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an
extension cord.
■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit breaker. If the
problem continues, contact a licensed electrician.
■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See “Using the
Controls.”
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator
or freezer) more quickly.
Motor seems to run too much
■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re used to,
because the compressor and fans operate at lower speeds that are more energyefficient. This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are
opened often, or if a door has been left open.
Refrigerator seems noisy The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older
models. During various stages of operation, you may hear normal operating sounds that are unfamiliar.
The following noises are normal:
■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice maker. If the
refrigerator is connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn
off the ice maker.
■ Cracking/Crashing - Heard when ice is ejected from the ice maker mold.
■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during normal
operation.
■ Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling may also
come from items placed on top of the refrigerator.
■ Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the drain pan.
■ Sizzling - Heard when water drips onto the heater during the defrost cycle.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
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