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Faults and what to do about them. en
53
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Is Easy-Iron selected? ~ Page 29
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly redistributing the laundry.
■ Not a fault – the foam detection system is active – a rinse cycle has been
activated.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the programme duration shown on the display panel.
Residual water in the left-
hand care product com-
partment.
■ Not a fault – the effectiveness of the care product is not affected.
Odours in the washing
machine.
Run the Drum Clean or Cottons 90 °C programme without laundry.
Add standard washing powder or a detergent that contains bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents intended for woollens or
delicates.
The Å indicator has lit
up on the touch display.
Foam may be leaking
from the detergent
drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into the
left-hand compartment (not suitable for outdoor clothing, sportswear or items
stuffed with down).
Use less detergent in the next wash cycle.
Repeated, intensive foam-
ing.
■ Check your basic dosage and dosage strength settings.
■ If necessary, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the Max. mark.
Loud noises, vibrations
and machine “wander-
ing” during the spin cycle.
■ Is the appliance level?Make the appliance level. ~ Page 17
■ Are the appliance's feet secured?Secure the appliance's feet. ~ Page 17
■ Have the transportation braces been removed? Remove the transportation
braces. ~ Page 14
The touch display does
not work while the appli-
ance is running.
■ Has there been a power failure?
■ Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
breaker/replace the fuses.
■ If the fault occurs repeatedly, call our after-sales service.
Faults Cause/remedy
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