2
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.bosch-
home.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
en
3
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .5
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 9
Cleaning/Maintenance . . . . . . . . . . . 10
7 Environmental protection . . . . .12
Packaging/used appliance . . . . . . . . 12
Tips on economical use . . . . . . . . . . 12
5 Positioning and connecting . . .13
Included with the appliance . . . . . . . 13
Safety instructions. . . . . . . . . . . . . . . 13
Installation surface . . . . . . . . . . . . . . 14
Installation on a base or a wooden joist
floor . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation on a platform with drawer 14
Installing the appliance in a kitchenette
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing the transport locks . . . . . . 14
Hose and cable lengths . . . . . . . . . . 15
Water inlet. . . . . . . . . . . . . . . . . . . . . 15
Water outlet . . . . . . . . . . . . . . . . . . . 16
Levelling . . . . . . . . . . . . . . . . . . . . . . 17
Electrical connection. . . . . . . . . . . . . 17
Before washing for the first time . . . . 18
Transportation. . . . . . . . . . . . . . . . . . 19
* Getting to know the appliance 20
Washing machine . . . . . . . . . . . . . . . 20
Controls . . . . . . . . . . . . . . . . . . . . . . 21
Z Laundry. . . . . . . . . . . . . . . . . . . .24
Prepare the laundry . . . . . . . . . . . . . 24
Sorting laundry . . . . . . . . . . . . . . . . . 24
Starching . . . . . . . . . . . . . . . . . . . . . 24
Dyeing/bleaching . . . . . . . . . . . . . . . 25
Soaking . . . . . . . . . . . . . . . . . . . . . . 25
C Detergent . . . . . . . . . . . . . . . . . . 25
Correct selection of detergent . . . . . .25
Saving energy and detergent . . . . . .26
0 Programme default settings. . . 26
Temperature . . . . . . . . . . . . . . . . . . .26
Spin speed . . . . . . . . . . . . . . . . . . . .26
Ready in time . . . . . . . . . . . . . . . . . .27
i-DOS settings . . . . . . . . . . . . . . . . . .27
Memory programme . . . . . . . . . . . . .28
Remote start . . . . . . . . . . . . . . . . . . .28
\ Additional programme settings29
SpeedPerfect. . . . . . . . . . . . . . . . . . .29
EcoPerfect. . . . . . . . . . . . . . . . . . . . .29
Easy-Iron . . . . . . . . . . . . . . . . . . . . . .29
Water&Rinse+ . . . . . . . . . . . . . . . . . .29
Prewash . . . . . . . . . . . . . . . . . . . . . .29
Rinse hold . . . . . . . . . . . . . . . . . . . .29
1 Operating the appliance . . . . . . 30
Preparing the washing machine . . . .30
Switching on the appliance/selecting a
programme . . . . . . . . . . . . . . . . . . . .30
Calling up additional programmes . .30
Change the programme default settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Select additional programme settings31
Placing laundry into the drum . . . . . .31
Measure and add detergent and care
products . . . . . . . . . . . . . . . . . . . . . .31
Start the programme . . . . . . . . . . . . .31
Childlock/operation lock . . . . . . . . . .32
Adding laundry . . . . . . . . . . . . . . . . .32
Changing the programme . . . . . . . . .33
Cancel the programme . . . . . . . . . . .33
Programme end during rinse hold. . .33
Programme end . . . . . . . . . . . . . . . .33
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .33
en
4
o Home Connect . . . . . . . . . . . . . 34
Connecting to your home network
automatically . . . . . . . . . . . . . . . . . . 34
Connecting to your home network
manually . . . . . . . . . . . . . . . . . . . . . 35
Connecting to the Home Connect app
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Activating/deactivating Wi-Fi . . . . . . 36
Resetting your network settings. . . . 37
Updating the software . . . . . . . . . . . 37
Energy management . . . . . . . . . . . . 38
Information on data protection. . . . . 39
Declaration of Conformity . . . . . . . . 40
a Intelligent dosing system. . . . . 40
Intelligent dosing system in the
detergent drawer . . . . . . . . . . . . . . . 40
Initial use/filling the dispensers . . . . 40
Everyday use . . . . . . . . . . . . . . . . . . 41
Basic settings . . . . . . . . . . . . . . . . . 42
Manual dosage . . . . . . . . . . . . . . . . 43
Q Appliance settings . . . . . . . . . . 44
Activating the setting mode . . . . . . . 44
Changing the signal volume . . . . . . 44
Changing the brightness of the touch
display . . . . . . . . . . . . . . . . . . . . . . . 45
Select/deselect the memory function for
drum care . . . . . . . . . . . . . . . . . . . . 45
Exiting setting mode . . . . . . . . . . . . 45
H Sensors . . . . . . . . . . . . . . . . . . . 45
Automatic load sensing . . . . . . . . . . 45
Unbalanced load detection system . 45
VoltCheck . . . . . . . . . . . . . . . . . . . . 45
2 Cleaning and maintenance . . . 46
Machine housing/control panel . . . . 46
Drum . . . . . . . . . . . . . . . . . . . . . . . . 46
Descaling . . . . . . . . . . . . . . . . . . . . . 46
i-DOS detergent draw and its housing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
The drain pump is blocked, emergency
draining . . . . . . . . . . . . . . . . . . . . . . 48
The drain hose at the siphon is blocked
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Filter in the water supply blocked. . . 49
3 Faults and what to do about them.
. . . . . . . . . . . . . . . . . . . . . . . . . . 50
Emergency release. . . . . . . . . . . . . . 50
Information on the display panel . . . 50
Faults and what to do about them.. . 52
J Technical data . . . . . . . . . . . . . 55
4 After-sales service . . . . . . . . . . 55
r Aqua-Stop warranty . . . . . . . . . 56
Intended use en
5
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
( Safety instructions
Safety instructions
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
en Safety instructions
6
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
Safety instructions en
7
dangerous situation. Ensure
the following:
■ The mains voltage on your
power socket must match
the rated voltage specified
on the appliance
(identification plate). The
connected loads and the
required fuse protection are
specified on the identification
plate.
■ The appliance must only be
connected to alternating
voltage via a protective
contact socket that has been
correctly installed. This plug
socket must be freely
accessible at all times.
■ The mains plug and the
protective contact socket
must match and the earthing
system must be correctly
installed.
■ The installation must have an
adequate cross section.
■ The mains plug must be
freely accessible at all times.
If this is not possible, in
order to comply with the
relevant safety regulations, a
switch (all pole
disconnection) must be built
into the permanent
installation in accordance
with electrical installation
regulations.
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
en Safety instructions
8
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
Safety instructions en
9
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
en Safety instructions
10
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs.
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
Safety instructions en
11
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer,
steam cleaner, hose or spray
gun to clean your appliance.
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
en Environmental protection
12
7 Environmental
protection
Environmental protecti on
Packaging/used appliance
Tips on economical use
■ Always utilise the maximum amount
of washing for the particular
programme.
Overview of programmes ~
Supplementary sheet for the
operating and installation
instructions.
■ Wash normally soiled laundry
without prewash.
■ For light and normal soiling in
laundry, you can save energy and
detergent. ~ Page 26
■ Dosing the detergent using the
intelligent dosing system (i-DOS)
helps to save both detergent and
water.
■ The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
■ Information on energy and water
consumption:
The displays provide information
about the relative level of energy and
water consumption in the selected
programmes.
The more display segments are
visible, the higher the respective
consumption.
This enables you to compare the
consumption levels of the different
programmes when choosing your
programme settings and decide on
an energy- and water-saving
programme setting.
– é Energy consumption
– æ Water consumption
■ Energy-saving mode: The touch
display lighting goes out after a few
minutes, the A button flashes.
Touch the touch display to activate
the lighting.
Energy-saving mode is not activated
if a programme is running.
■ Automatic switch off (only before
the programme starts or after the
programme ends) If the appliance is
not operated for a prolonged period,
it automatically switches off to save
energy. Press the main switch again
to switch on the appliance.
■ If the washing will be dried in a
dryer, select the spin speed
according to the dryer
manufacturer's instructions.
Note: If Wi-Fi is activated, the appliance
will not switch itself off automatically.
)
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
´
9
9
Positioning and connecting en
13
5 Positioning and
connecting
Positioning and connecting
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged
machine. If you have a complaint,
please contact the retailer from whom
you purchased the appliance, or our
after-sales service.
In addition, a hose clamp ( 24 - 40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for levelling
■ Wrench with:
– WAF 13 for loosening the
transport locks, and
– WAF 17 for aligning the
appliance feet
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine.
■ When the washing machine is lifted
by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
( Mains cable
0 Bag:
■ Installation and operating instructions
■ After-sales service location directory*
■ Warranty*
■ Cover caps for openings left after
removing the transport locks
■ Wrench*
8 Water supply hose on Aqua-Stop models
@ Water drain hose
H Elbow for securing the water drain hose*
#
3
+
P Water supply hose on standard/Aqua-
Secure models
*depending on the model
en Positioning and connecting
14
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine be stable
so that it does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 9756,
Z 7080X0
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with
drawer
Platform order no.: WMZ 20490, WZ
20490, WZ 20510, WZ 20520
Installing the appliance in a
kitchenette
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport locks
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the drum, for example,
may become damaged when the
machine is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Positioning and connecting en
15
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
2. Unscrew and remove all four
transport brace screws.
Remove the sleeves. To do this,
remove the mains cable from the
holders.
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the
snap-in hooks.
Hose and cable lengths
■ Left-hand connection
■ Right-hand connection
Tip: The following are available from
specialist dealers/the after-sales
service:
■ An extension for Aqua-Stop or cold
water supply hose (approx. 2.50 m);
order no. WMZ2380, WZ10130,
CZ11350, Z7070X0
■ A longer supply hose (approx.
2.20 m) for standard model
Water inlet
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve in water (it contains an electric
valve).
PD[FP
aFP
aFP
aFP
aFP
PD[FP
aFP
aFP
en Positioning and connecting
16
Observe the following when connecting
the machine:
Notes
■ Only operate the washing machine
using cold mains water.
■ Do not connect the machine to the
mixer tap of an unpressurised hot-
water boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may be
damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance (not necessary for Aqua-Stop
models as this is permanently installed):
■ Model: Standard
■ Model: AquaSecure
■ Model: Aqua-Stop
Note: Open the water tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
Water outlet
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
(e.g. when draining hot water into a
washbasin).
Do not reach into the hot water.
Caution!
Water damage
If the drain hose slips out of the
washbasin or the connection point
during draining due to high water
pressure, any escaping water may
cause water damage.
Secure the drain hose so that it cannot
slip out.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is immersed
in the drained water, water may be
Positioning and connecting en
17
sucked back into the appliance and
may damage the appliance/fabrics.
Make sure that:
■ The plug does not block drainage
from the washbasin.
■ The end of the drain hose is not
immersed in the drained water.
■ The water drains away quickly
enough.
Note: Do not kink the water drain hose
or put strain on it lengthways.
Connection
■ Drainage into a washbasin
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24 - 40 mm (available
from specialist dealers).
■ Drainage into a plastic pipe with
rubber bushing or into a drainage
pit
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
Electrical connection
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
en Positioning and connecting
18
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The washing machine is only
connected to an alternating current
via a properly installed earthed
socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the after-
sales service.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays this
symbol is used: z.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug must be freely
accessible at all times. If this is not
possible, in order to comply with the
relevant safety regulations, a switch
(2-pole switch-off) must be built into
the permanent installation in
accordance with electrical
installation regulations.
■ The mains cable is not bent,
squashed, modified, cut through, or
in contact with heat sources.
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory. To
remove any water that may be left over
from the test, run the first wash cycle
without any laundry.
Notes
■ The washing machine must be
correctly installed and connected.
(from ~ Page 13)
■ Never use a damaged machine.
Inform the after-sales service.
Preparatory work:
1. Check the machine.
2. Fill the dispenser ß and i.
~ Page 40
3. Remove the protective film from the
control panel.
4. Plug into the mains.
5. Turn on the tap.
Run the programme without laundry.
1. Switch on the appliance.
2. Close the door (do not load any
laundry).
3. Set the Drum Clean 90 °C
programme.
4. Open the detergent drawer.
5. Pour approx. 1 litre of water into the
left-hand compartment.
6. Pour standard detergent into the left-
hand compartment .
Note: To prevent foaming, only use
half of the amount of detergent
recommended by the detergent
manufacturer. Do not use detergents
designed for woollens or delicates.
7. Close the detergent drawer.
8. Start the programme.
9. Switch off the appliance at the end of
the programme.
Your washing machine is now ready to
use.
Positioning and connecting en
19
Transportation
E.g. when moving house
Caution!
Risk of damage to the appliance
caused by detergent/fabric softener
leaking from the dispensers.
Leaking detergent/fabric softener can
prevent the appliance from working
correctly, e.g. due to damage to the
electronics.
Empty the dispensers before
transporting the appliance.
Preparatory work:
1. Turn off the tap.
2. Reduce the water pressure in the
supply hose: ~ Page 49; cleaning
and maintenance – filter in the water
supply clogged
3. Disconnect the washing machine
from the mains.
4. Drain any residual water:
~ Page 48; cleaning and
maintenance – drain pump blocked,
emergency draining
5. Remove the hoses.
6. Empty the dispensers. ~ Page 46
Fitting the transportation securing
means:
1. Remove the covers and keep them
in a safe place.
If required, use a screwdriver.
2. Insert all four sleeves.
Clip the mains cable securely in the
holders. Insert the transportation
securing bolts and tighten them with
a wrench (WAF 13).
Before switching on the appliance
again:
Notes
■ The transport braces must be
removed.
■ To prevent unused detergent from
flowing straight into the drain during
the next wash: Pour approx. 1 litre of
water into the left-hand compartment
II, select programme Drain/Empty
and start.
Getting to know the appliance en
21
Controls
Content of the touch display
The display on this appliance responds
to touch (touch display).You can
activate settings by pressing lightly on
the touch-sensitive buttons in boxes.
The activated settings are illuminated
particularly brightly to highlight them on
the display. You can change or
deactivate the activated settings by
repeatedly pressing on the relevant
buttons on the display.
( Main switch
You can use the # button to
switch the appliance on and off.
0 Programme selector
You can turn the programme
selector in both directions
(clockwise and anti-clockwise).
8 Touch display
This shows you the programme
information and selection options
for settings, and you can select
the settings by touching the
framed or underlined areas.
en Getting to know the appliance
22
Caution!
Material damage/damage to the
appliance.
Exerting excessive pressure on the
display may damage it. Do not use a
sharp object on the display or exert
excessive pressure on it.
Indicators, symbols and buttons
on the control panel
Indicators and
symbols for set-
ting values
Setting
90°, 60° ü, 40°ü, 30°, 20°, ' Temperature in °C; ' = cold
1400*, 1200, 800, 600, 400, 0 Spin speed; 0 = no spin
i-Dos w L, K, J, Off Dosage quantity for detergent
i-Dos i L, K, J, Off Dosage quantity for fabric softener
Speed SpeedPerfect
Eco EcoPerfect
ë +1, +2, +3, Off Water&Rinse+; + additional rinse cycles
Q Easy-Iron
} Remote start and Home Connect settings
~ Page 28
$ Rinse Stop = no final spin
T Prewash
œ U C B Û Appliance settings: Notification signal, operating
signal, touch display brightness, drum care
reminder function
* Maximum spin speed depends on the appliance
Getting to know the appliance en
23
E 3 sec Childlock/control panel lock
â Memory programme
A Start/Pause
N, M For changing the settings
Note: Where there are multiple setting values, pressing and holding
N, M will allow you to automatically scroll through all the setting val-
ues to the last value. Touching it again will allow you to change the set-
ting values again.
Indicators, symbols and buttons
on the control panel
Indicators and
symbols for set-
ting values
Setting
* Maximum spin speed depends on the appliance
Other indicators
and symbols
Information on:
é - - - - - Energy consumption
æ - - - - - Water consumption
T N O 0 Programme status: Pre-wash, Wash, Rinse, Spin, Rinse Stop
è Door locked
ù Detergent drawer open
r Tap off/water pressure too low
Å Foam detected
| ■ Off: Wi-Fi is switched off and your appliance is not connected to your home net-
work.
■ Flashing: Your appliance is trying to connect to your home network.
■ Continuously lit: Wi-Fi is switched on and your appliance is connected to your
home network.
± Continuously lit: The appliance is connected to the smart energy system (Energy
manager) (not available in every country)
Ò Ò : Ò Ò Programme duration, e.g. 1:51; "Ready in" time, e.g. ð 8.5 h; recommended load,
e.g. 8.0 kg; programme status, e.g. End; basic dosage quantity, e.g. 36 ml
en Laundry
24
Z Laundry
Laundry
Prepare the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paperclips,
needles, nails) may damage the laundry
or components in the washing machine.
You should therefore note the following
tips when preparing your laundry:
■ Empty any pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips; button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry can discolour or not
be cleaned correctly. Wash white
and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
Some examples of soiling levels can
be found on ~ Page 26.
– Light: Do not prewash, select the
Speed setting if necessary
– Normal
– Heavy: Load less laundry, select
a program with prewash
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.Then
wash the items of laundry with
the appropriate program.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
Starching
Note: Laundry should not be treated
with fabric softener.
1. Switch on the appliance.
2. Select the Rinse programme.
3. Manually add the dosage of liquid
starch into the left-hand dispenser (if
required, clean it beforehand) in
accordance with the manufacturer’s
instructions.
4. Touch the control panel A.
M Suitable for normal washing
process;
e.g. Cottons program
N A gentle washing process is
required;
e.g. Easy-Care program
O An especially gentle washing
process is required; e.g.
Delicate/Silk program
W Suitable for washing by hand;
e.g. W Wool program
Ž Do not machine wash.
Detergent en
25
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
Soaking
1. Switch on the appliance.
2. Select the Cottons 30 °C
programme.
3. Use i-DOS to dose your detergent or
add it to the left-hand compartment
in accordance with the
manufacturer’s instructions.
4. Touch the control panel A. The
program starts.
5. After approx. 10 minutes, press A
to pause the programme.
6. Leave the laundry to soak for as long
as required, then either touch A
again to continue the programme or
change the programme.
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
en Programme default settings
26
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 31
0 Programme default
settings
Programme default setti ngs
The programme default settings are
displayed and can be changed in the
touch display after the programme is
selected.
You can find an overview of all possible
program settings on the supplementary
sheet for the installation and operating
instructions.
Temperature
Depending on what stage the
programme is in, you can change the
set temperature before and during the
programme.
The maximum temperature that can be
set depends on the programme that has
been selected.
Spin speed
Depending on what stage the
programme is in, you can change the
spin speed (in rpm; revolutions per
minute) before and during the
programme.
Setting 0: No spin; the water is only
drained. The laundry stays wet inside
the drum, e.g. for items that should not
be spun.
The maximum speed that can be set
depends on the model and the
programme that has been selected.
Saving Soiling/note
Reduced temper-
ature and deter-
gent quantity as
per the recom-
mended dosage
Light
No visible dirt or stains. Cloth-
ing has taken on some body
odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Temperature as
per the care label
and detergent
quantity as per
the recom-
mended dosage
for heavy soiling
Heavy
Dirt and/or stains clearly visi-
ble, e.g. tea towels, baby
items, work clothing
Programme default settings en
27
Ready in time
After selecting a programme, the
programme duration is displayed, e.g.
1:51 (in h:min (hours:minutes)).
Before the programme starts, you can
move the time at which the programme
should be finished backwards, in
increments of 30 minutes and up to a
maximum of 24 h (h=hour).
After the programme starts, the
selected time, e.g. 8.5 h is displayed
and counted down until the washing
programme starts. The duration of the
programme is then displayed.
Note: The programme duration is
automatically adjusted when the
programme is running. Changes to the
programme default settings or
programme settings, foam detection
function, unbalanced load detection, the
load or soiling may also change the
programme duration.
After the programme starts, and while
the selected time is counting down, you
can change this as follows:
1. Touch the control panel A.
2. Touch N or M to change the time.
3. And touch A again.
After starting the programme, while the
programme is running, you can add or
remove laundry if necessary.
~ Page 32
i-DOS settings
Your washing machine has an intelligent
dosing system for liquid detergent and
fabric softener.
The washing machine doses your
detergent and fabric softener
automatically in most programmes.
The following have been preset at the
factory:
■ w i-DOS: L
Detergent dosage for lightly soiled
laundry
■ i i-DOS: K
Fabric softener dosage for a
medium level of softness
i-DOS w for detergent
Adjustment values for the dosage
quantity
You can change the settings for
automatic detergent dosing before the
washing programme starts and during
pre-wash (if selected). Touch the control
panel i-DOS w for this.
You can find information on degrees of
soiling on ~ Page 26.
L Light:
For lightly soiled laundry
K Medium:
For normally soiled laundry
J Heavy:
For particularly heavy soiling and/
or staining
off Automatic dosing deselected,
manual dosage ~ Page 43
en Programme default settings
28
i-DOS i for fabric softener
Adjustment values for dosage
quantities
Depending on what stage the
programme is in, you can change the
settings for automatic detergent
dosage. Touch the control panel i-
DOS i for this.
Memory programme
â
You can save a selected programme
with your favourite settings here.
To store:
1. Switch on the appliance.
2. Select a programme.
3. Change the settings and/or select
additional settings.
4. Press and hold â on the control
panel for approx. three seconds.
The programme is saved if all of the
settings flash briefly.
To use the saved programme, touch â
briefly after you switch on the appliance.
To change the saved programme, press
and hold â again for approx. three
seconds after selecting the new
settings.
Remote start
}
Pressing Remote start } allows you to
start the appliance remotely via the
Home Connect app or to call up the
Home Connect settings.
Enabling the appliance to be started
remotely via the Home Connect app:
Note: Remote start can only be
activated if the appliance door and the
detergent drawer are closed and the
appliance is connected to your home
network.
■ Briefly press Remote start.
Note: Remote start will be
deactivated for safety reasons in the
following circumstances:
When the door is opened,
When the detergent drawer is
opened,
In the event of a power failure,
When a programme has come to an
end,
When Start/Pause ‹ is pressed on
the appliance,
When Remote start is pressed
briefly again,
When # is pressed to switch off the
appliance.
Calling up Home Connect settings:
■ Press and hold Remote start for at
least 3 seconds.
L Light:
For slightly soft laundry
K Medium:
For laundry with a medium level of
softness
J Heavy:
For particularly soft laundry
off Automatic dosing deselected
Additional programme settings en
29
\ Additional programme
settings
Additional programme settings
You can find an overview of all of the
additional settings that can be selected
depending on the programme on the
printed supplement to the installation
and operating instructions.
SpeedPerfect
Speed
Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more energy
than, the selected programme, without
the SpeedPerfect setting.
Note: Do not exceed the maximum
load.
EcoPerfect
Eco
Energy-optimised washing by reducing
the temperature while achieving a
washing result that is consistent with the
selected programme, without the
EcoPerfect setting.
Easy-Iron
Q
Reduces creasing thanks to a special
spin sequence followed by fluffing and
reduced spin speed.
Note: The washing's residual moisture
is increased.
Water&Rinse+
ë
Adjustment values:
Higher water level and additional rinse
cycles depending on the programme,
longer programme duration for
particularly sensitive skin and/or for
areas with very soft water.
Prewash
T
For heavily soiled laundry.
Notes
■ If intelligent dosage is selected, the
detergent will be dispensed
automatically for the prewash and
the main wash.
■ For heavily soiled laundry, medium i-
DOS dosing is usually sufficient
when selecting a programme with
pre-wash.
■ If dosing manually, allocate
detergent to the prewash and the
main wash. Place detergent for the
prewash in the drum and add
washing powder for the main wash
to the left-hand compartment.
Rinse hold
$
If final spinning is not selected, the
laundry will remain in the water after the
final rinse.
You can select "Rinse Stop" to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the programme has ended.
To continue/end the programme
~ Page 33
+1 + 1 rinse
+2 + 2 rinses
+3 + 3 rinses
off Setting deselected
en Operating the appliance
30
1 Operating the
appliance
Operating the appliance
Preparing the washing
machine
Note: The washing machine must be
correctly installed and connected.
From ~ Page 13
1. Connect the mains plug.
2. Turn on the water tap.
3. Open the door.
4. Check that the drum is completely
drained. Drain if necessary.
Switching on the appliance/
selecting a programme
Press the # button. The appliance is
switched on.
The Cottons programme set at the
factory is then always displayed.
The current settings and programme
information light up at full brightness
and the display A flashes.
The settings that can be selected light
up at half brightness.
Notes
■ Temporary flashing of the displayÛ
informs you to run the programme
Drum Clean or any other
programme soon at a washing
temperature of at least 60 °C.
■ If the E 3 sec display flashes, the
childproof lock is active.
You must deactivate this first before
you can change settings or start the
programme. ~ Page 32
In appliances with a drum light:
The drum is lit after switching on the
appliance, after opening and closing the
door and after starting a programme.
The light switches off automatically.
You can:
■ Use this programme and load
laundry. ~ Page 31
■ Or select another programme.
You can find an overview of all
programmes on the printed
supplement for the installation and
operating instructions.
■ Or change the programme default
settings. ~ Page 31
■ And/or select additional programme
settings. ~ Page 31
Calling up additional
programmes
You can call up additional programmes
via the Home Connect app:
1. Connect the appliance to your home
network and to the Home Connect
app. ~ Page 34
2. Select the Additional programs
programme.
‘˜˜ will appear on the display.
Tip: You can also select
programmes directly via the Home
Connect app.
3. Select the programme you want to
call up in the Home Connect app.
The settings for the selected
programme will appear on the
display.
4. Adjust the programme settings if
necessary and press Start/Pause ‹.
Tip: If you press Remote start briefly
on the appliance beforehand, you will
also have the option of starting the
programme via the Home Connect
app.
Operating the appliance en
31
Change the programme
default settings
To change the current settings, touch
the required control panel; the relevant
display switches to full brightness.
You can change Finished in-time by
touching N or M.
Note: The i-DOS settings are saved
until they are changed again, even if the
washing machine is switched off.
Programme default settings
~ Page 26
Select additional programme
settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
To do this, touch the required control
panel; the relevant display switches to
full brightness.
Additional programme settings
~ Page 29
Placing laundry into the drum
:Warning
Danger of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.
Notes
■ Mix items of laundry of varying
sizes.Laundry items of different sizes
distribute themselves better during
the spin cycle.Individual laundry
items may cause an unbalanced
load.
■ Observe the maximum specified
load. Overfilling adversely affects the
washing result and promotes
creasing.
1. Unfold presorted laundry items and
place them in the drum.
2. Make sure that no items of laundry
are trapped between the door and
the rubber seal, and close the door.
Measure and add detergent
and care products
For the majority of programmes on your
washing machine, detergent and fabric
softener are dosed automatically; it is a
factory setting for these programmes
and can be changed.
In addition to intelligent dosing, you can
add cleaning aids (e.g. softener, bleach
or stain remover) to the left-hand
compartment , if necessary.
For programmes without intelligent
dosing, or as required (in which case,
set intelligent dosing to "off"), detergent
can be added manually to the left-hand
compartment.
Start the programme
Touch the control panel A.
The programme starts and the
A display lights up permanently.
The door is locked and the
corresponding display è lights up.
en Operating the appliance
32
During the programme, the current
programme information is displayed:
■ Finished in-timeFinished in-time or,
after the washing programme has
started, the programme duration
■ And the displays for the
programme's progress light up.
~ Page 21
Information on the following programme
steps and settings, which can be
changed during the programme
sequence, light up at half brightness.
Note: Foam detection
If the Å display also lights up, the
washing machine has detected too
much foam during the washing
programme and automatically activated
additional rinse cycles to remove the
foam.
Add less detergent to the next washing
cycle with the same load.
If you want to lock the programme to
prevent it from being inadvertently
adjusted, you can select the childproof
lock as follows.
Childlock/operation lock
E 3 sec
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently in the
control panel.
To activate/deactivate the childproof
lock, touch and hold the control panel
E 3 sec for approx. three seconds. The
display switches to full brightness.
If you turn the programme selector or
touch the control panel while the
childproof lock is active, the E 3 sec
indicator will flash briefly and a signal
will sound. The programme runs
through to the end unchanged.
Notes
■ To remove the laundry at the end of
the programme, deactivate the
childproof lock.
■ The childproof lock can be activated
no matter what status the appliance
is in.
■ The childproof lock remains active,
even once the washing machine has
been switched off.
■ If the appliance is switched off while
the programme is running and
childproof lock is activated, the
programme continues when the
appliance is switched back on.
Adding laundry
After starting the programme, you can
add or remove laundry if necessary.
To do this, touch the control panel A.
The indicator flashes. The machine is
paused and checks whether a top-up is
possible.
If the display è goes out, a top-up is
possible. The door is then unlocked and
can be opened.
To continue the programme. touch A
again. The programme continues
automatically.
Notes
■ Do not leave the door open for too
long when adding laundry as water
from the laundry may leak out.
■ For safety reasons, the door remains
locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add laundry during this time.
Follow the information on the display
panel.
■ The load display is not active during
reloading.
Operating the appliance en
33
Changing the programme
If you have started the wrong
programme by mistake, you can
change the programme as follows:
1. Touch the control panel A.
2. Select another programme.
3. And touch A again.The new
program starts from the beginning.
Cancel the programme
For programs at high temperature:
1. Touch the control panel A.
2. To cool the laundry: Select Rinse.
3. And touch A again.
For programmes at low temperatures:
1. Touch A.
2. Select Spin or Drain/Empty.
3. And touch A again.
Programme end during rinse
hold
The A indicator flashes in the display
panel, and the preset spin speed and
remaining programme length are
displayed for the selected programme.
Continue the programme by:
■ Touching A on the control panel or
■ Changing the spin speed and then
touching A or
■ Selecting the Easy-Iron Q setting
and then touching A or
■ Turning the programme selector to
Drain/Empty and then touching A.
Programme end
End lights up in the display panel and
the A and è displays are off.
Note: If the Û display flashes, this
informs you to run the Drum Clean
programme or any other programme at
a washing temperature of at least
60 °C.
Removing laundry/switching
off the appliance
1. Open the loading door and remove
the laundry.
2. Switch off the appliance.
3. Turn off the tap.
Note: Not required for AquaStop
models.
Notes
■ Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber gasket – risk of
rusting.
■ Wipe the rubber gasket dry.
■ Leave the loading door and
detergent drawer open so that any
remaining water can evaporate.
■ Always wait until the programme
ends; otherwise the appliance could
still be locked. Then switch the
appliance on and wait for it to
unlock.
en Home Connect
34
o Home Connect
Home Connect
This appliance is Wi-Fi enabled and can
be controlled remotely via a smartphone
or tablet PC.
With the Home Connect app, you can
use your smartphone or tablet PC to do
the following on this appliance:
■ Select and start programmes.
■ Change programme settings.
■ Query the status of programmes.
■ Change appliance settings.
■ Switch off the appliance.
Before you can use the Home Connect
functions, you will need to install the
Home Connect app on your
smartphone or tablet PC, register,
connect your appliance automatically or
manually to your home network (you
only need to do this the first time) and
then connect your mobile device to your
appliance via the Home Connect app.
You can find information about the app
on our Home Connect website
www.home-connect.com.
The availability of the Home Connect
function depends on the availability of
Home Connect services in your country.
Home Connect services are not
available in every country. You can find
more information on this at www.home-
connect.com.
Notes
■ Please observe the safety
precautions in this instruction
manual and make sure that these
are complied with even when
operating the appliance via the
Home Connect app while you are
away from home. You must also
follow the instructions in the
Home Connect app.
■ You cannot make changes in the
Home Connect app while the
appliance is in operation. You will be
able to use the Home Connect app
to see any adjustments made
directly on the appliance itself,
however.
Connecting to your home
network automatically
Step 2.1
If your router has a WPS function, you
can connect the appliance to your home
network automatically.
If your router does not have a WPS
function, you will need to connect the
appliance to your home network
manually.
Wi-Fi must be switched on at the
appliance.
1. Switch on the appliance.
2. Press and hold Remote start for at
least 3 seconds.
‘ž£ (connect automatically) will
appear on the display.
3. Press Start/Pause ‹ to connect to
the network. | will flash on the
display.
The appliance will now try to connect to
your home network.
4. Activate the WPS function on your
home network router within the next
2 minutes.
If the appliance has connected to your
home network successfully, ’©Ÿ
(connected) will appear on the display
and | will be lit continuously.
5. Press Remote start briefly to exit the
Home Connect settings.
Note: If you are not able to establish a
connection, check whether your
appliance is within range of your home
network.Try connecting automatically
again or connect your appliance
manually.
Home Connect en
35
Connecting to your home
network manually
Step 2.2
If your appliance has already been
automatically connected to your home
network, you can skip the manual
connection step.
Make sure that you have opened the
Home Connect app and are logged in.
1. Switch on the appliance.
2. Press and hold Remote start for at
least 3 seconds.
‘ž£ (connect automatically) will
appear on the display.
3. Set the programme to position 2.
à‘˜ (connect manually) will appear
on the display.
4. Press Start/Pause ‹ to connect to
the network. | will flash on the
display.
The appliance now sets up its own Wi-Fi
network with the name (SSID) Home
Connect.
5. Call up the Wi-Fi setting on the
mobile device.
6. Connect the mobile device to the
Home Connect Wi-Fi network and
enter the password (key)
HomeConnect.
Your mobile device now connects to
the appliance. The connection
process may take up to 60 seconds.
7. Once you have connected
successfully, open the
Home Connect app on your mobile
device and carry out the steps in the
app.
8. In the Home Connect app, enter the
network name (SSID) and password
(key) for your home network.
9. Once your appliance is displayed in
the app, carry out the last steps in
the Home Connect app.
If the appliance has connected to your
home network successfully, ’©Ÿ
(connected) will appear on the display
and | will be lit continuously.
10.Press Remote start briefly to exit the
Home Connect settings.
Notes
■ If a connection could not be
established, “§§ (fault) will appear
on the display. Check whether your
appliance is in range of your home
network. Try connecting manually
again.
■ If your smartphone or tablet PC is
still connected to the Home Connect
network, you will need to connect it
to your home network first.
#
+
3
;
en Home Connect
36
Connecting to the Home
Connect app
Step 3
Make sure that you have opened the
Home Connect app and are logged in.
If your appliance is not automatically
displayed in the app, you can connect
the app as follows:
1. Switch on the appliance.
2. Press and hold Remote start for at
least 3 seconds.
‘ž£ (connect automatically) will
appear on the display.
3. Set the programme to position 3.
‘˜˜ (connect to app) will appear on
the display.
4. Press Start/Pause ‹.
The appliance will now connect to your
Home Connect app.
5. Once your appliance is displayed in
the app, carry out the last steps in
the Home Connect app.
Note: If you were not able to establish
a connection, check whether your
mobile end device is within range of
your home network or is connected to
this. Try connecting to the
Home Connect app again.
Activating/deactivating Wi-Fi
You can switch the Home Connect
function on your appliance on or off
permanently at any time.
1. Switch on the appliance.
2. Press and hold Remote start for at
least 3 seconds.
‘ž£ (connect automatically) will
appear on the display.
3. Set the programme to position 4.
’©Ÿ (Wi-Fi function) will appear on
the display.
4. Press Start/Pause ‹.
If ©Ÿ (switched on) appears on the
display, the Wi-Fi function on the
appliance has been activated. If
©”” (switched off) appears on the
display, the Wi-Fi function is not active.
5. Press Remote start briefly to exit the
Home Connect settings.
Notes
■ If you connect to your home network,
Wi-Fi is activated automatically.
■ If Wi-Fi is activated, the appliance will
not switch itself off automatically.
■ If Wi-Fi is switched off on the
appliance, it is not possible to use
the Home Connect app to start or
control the appliance remotely.
■ If Wi-Fi is switched off and your
appliance was previously connected
to your home network, this
connection will be re-established
automatically when Wi-Fi is switched
back on.
■ If you activate this function, the
energy consumption increases in
comparison to the values specified
in the consumption value table.
#
+
3
;
#
+
3
;
Home Connect en
37
Resetting your network
settings
You can clear the network settings and
break the connection to your
smartphone or tablet PC by resetting
the network settings.
1. Switch on the appliance.
2. Press and hold Remote start for at
least 3 seconds.
‘ž£ (connect automatically) will
appear on the display.
3. Set the programme to position 5.
§“à (reset network settings) will
appear on the display.
4. Press Start/Pause ‹.
¢“à (yes) will appear on the display.
5. Press Start/Pause ‹ within the next
10 seconds to confirm ¢“à (yes).
Note: If this is not confirmed within
10 seconds, the settings for the
network are not reset.
“Ÿš (end) will appear on the display.
The network settings have now been
reset. Your appliance is no longer
connected to your home network or the
Home Connect app.
6. Press Remote start briefly to exit the
Home Connect settings.
Notes
■ If the network settings could not be
reset, “§§ (fault) will appear on the
display.
■ If you want to operate the appliance
via the Home Connect app again,
you will need to reconnect it to your
home network and to the
Home Connect app either
automatically or manually.
Updating the software
You can update the Home Connect
software on your appliance. Whenever a
new update is available, —˜š (update)
will appear on the display.
You can install the update directly via
the message on the display or,
alternatively, you can do this manually.
1. Switch on the appliance.
2. Press and hold Remote start for at
least 3 seconds.
‘ž£ (connect automatically) will
appear on the display.
3. Set the programme to position 6.
—˜š (software update) will appear
on the display.
Start/Pause ‹ will flash if a software
update is available.
4. Press Start/Pause ‹.
¢“à (yes) will appear on the display.
5. Press Start/Pause ‹ within the next
10 seconds to confirm ¢“à (yes).
Note: If you do not confirm within
10 seconds, the software will not
begin updating.
Update installation will now start. This
process may take several minutes. Do
not switch the appliance off while
updates are being installed.
If the update is complete, “Ÿš (end) will
appear on the display.
6. Press Remote start briefly to exit the
Home Connect settings.
Note: If a problem occurred when
updating the software, “§§ (error) will
appear on the display.
#
+
3
;
#
+
3
;
en Home Connect
38
Energy management
You can connect your appliance to your
smart energy system (Energy manager).
Once you have connected your
appliance to the smart energy system
(Energy manager) and activated the
Flex Start function, you will be able to
optimise your energy consumption
because your appliance will not start up
until your home photovoltaic system can
provide sufficient energy or the energy
tariff is good.
Further information and system
requirements for using the Energy
manager can be found at: www.home-
connect.com/energymanagement
Notes
■ The smart energy system (Energy
manager) must use the EEBus
initiative communications standard.
■ Before you start, read the smart
energy system instruction manual to
find out how to connect your
appliance to the smart energy
system (Energy manager).
You can connect Flex Start to the
smart energy system (Energy
manager) as follows:
1. Switch on the appliance.
2. Press and hold Remote start for at
least 3 seconds.
‘ž£ (connect automatically) will
appear on the display.
3. Set the programme to position 7.
“Ÿ® (Energy manager) will appear
on the display.
4. Press Start/Pause ‹.
The appliance will now connect to your
smart energy system (Energy manager).
If the appliance has connected to the
smart energy system (Energy manager)
successfully, ’©Ÿ (connected) and ±
will appear on the display.
If the appliance has previously been
connected to the smart energy system
(Energy manager), you have
disconnected the appliance from the
smart energy system (Energy manager).
©”” will appear on the display.
5. Press Remote start briefly to exit the
Home Connect settings.
Notes
■ If a connection to the Energy
manager could not be established,
“§§ (error) will appear on the
display.
■ Check that the Energy manager has
been correctly installed.
■ Try connecting to the Energy
manager again.
Flex Start
Activate the Flex Start function to allow
your smart energy system (Energy
manager) to start your appliance once
your home photovoltaic system is able
to provide sufficient energy or the
energy tariff is good.
Note: Your smart energy system
(Energy manager) cannot start your
appliance until it is connected to the
appliance.
Activate Flex Start as follows:
1. Select the programme you require.
2. Use the ˜ and ª selection buttons
for the "Finished in" time to set the
required time.
ð ‰.†œ appears on the display, for
example.
3. Press Start/Pause ‹.
4. Press Remote start.
#
+
3
;
Home Connect en
39
The FlexStart function has now been
activated and the appliance will wait to
be remotely started by the smart energy
system (Energy manager).
If the time changes on the display to
ð „.‹œ, for example, the smart energy
system (Energy manager) has
established a time at which your
appliance can start. The programme will
end after the specified time.
Notes
■ If the smart energy system (Energy
manager) does not start your
appliance, the programme will still
be started before the set time period
ends.
The programme will end when the
time period ends.
■ To prevent the build-up of odours,
the appliance is always started with
Flex Start such that the laundry
never remains in the drum for more
than 6 hours after the programme
has ended.
■ For safety reasons, Remote start
and in turn the Flex Start function
will be deactivated in the following
circumstances:
– Press Start/Pause.
– Open the door.
– Programme end.
– Press # to switch off the
appliance.
– Power failure.
If the Flex Start function is
deactivated, the Finished in-time N,
M will remain active.
Adding more laundry or removing
laundry:
Note: If the Flex Start function has
already been activated but the
programme has not yet started, you will
still be able to load more laundry or
remove some from the drum.
1. Press Start/Pause ‹.
2. Open the door.
3. Add or remove laundry.
4. Close the door.
5. Press Start/Pause ‹.
6. Press Remote start.
The FlexStart function has now been
activated and the appliance will wait to
be remotely started by the smart energy
system (Energy manager).
Information on data protection
When your appliance is connected for
the first time to a Wi-Fi network, which is
connected to the Internet, your
appliance transmits the following
categories of data to the Home Connect
server (initial registration):
■ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).
■ Security certificate of the Wi-Fi
communication module (to ensure a
secure data connection).
■ The current software and hardware
version of your household appliance.
■ Status of any previous resetting to
factory settings.
This initial registration prepares the
Home Connect functions for use and is
only required when you want to use
these Home Connect functions for the
first time.
en Intelligent dosing system
40
Note: Ensure that the Home Connect
functions can be used only in
conjunction with the Home Connect
app. Information on data protection can
be accessed in the Home Connect app.
Declaration of Conformity
Robert Bosch Hausgeräte GmbH
hereby declares that the appliance with
Home Connect functionality meets the
basic requirements and other relevant
provisions of the Directive 2014/53/EU.
A detailed RED Declaration of
Conformity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.
a Intelligent dosing
system
Intelligent dosing system
Intelligent dosing system in
the detergent drawer
i-DOS Intelligent Dosing system
Your washing machine has an intelligent
dosing system for liquid detergent and
fabric softener.
The i-DOS dispensers ß and i in the
detergent drawer are available for this
purpose.
Depending on the selected programme
and settings, the optimum quantity of
detergent and/or fabric softener is
dosed by the i-DOS dispensers.
Initial use/filling the
dispensers
Refer to the manufacturer's instructions
when choosing your detergent and
fabric softener. We recommend the use
of standard, universal and colour liquid
detergents for all machine-washable,
coloured fabrics made of cotton or
synthetic materials.
( Dispenser ß (1.3 l) for liquid
detergent
0 Dispenser i (0.5 l) for fabric
softener
8 Left-hand compartment for manual
dosing ~ Page 43
3
1
2
Intelligent dosing system en
41
Notes
■ Only use easy-pour liquid products
that the manufacturer recommends
adding to the detergent drawer.
■ Do not mix different liquid
detergents. If changing your liquid
detergent (type, manufacturer, etc.),
empty the dispenser completely and
clean it. ~ Page 46
■ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach).
■ Do not mix detergent and fabric
softener.
■ Do not use products that have
expired or are highly congealed.
■ To prevent drying out, do not leave
the dispenser lids open for a long
period of time.
Filling the dispensers:
The dispenser covers in the detergent
drawer are marked with the following
symbols:
■ ß Standard/universal detergent
■ i Fabric softener
1. Open the detergent drawer.
2. Open the dispenser cover(s).
3. Add detergent/fabric softener. Do
not fill above the max. marking.
4. Close the cover(s).
5. Slowly push the detergent drawer in
completely.
When the detergent drawer is fully
pushed in, the display ù goes out
when the appliance is switched on.
Everyday use
Displays:
■ The display lights up if intelligent
dosage has been selected for the
dispenser.
■ The display for the adjustment
values, e.g. K flashes if the fill level
for the dispenser is below the
minimum level when intelligent
dosing has been selected.
(De)selecting intelligent dosage and
adjusting the dosage strength:
The intelligent dosages for detergent
and fabric softener are set at the factory
for all programmes in which intelligent
dosing can be used.
You can find an overview of all possible
programme settings on the
supplementary sheet for the installation
and operating instructions.
The dosage strength has been preset to
L (lightly soiled laundry) for detergent w
and to K (medium level of softness) for
fabric softener i. It can be changed
individually for each programme.
~ Page 27
In addition to intelligent dosing, washing
additives (e.g. stain remover) can be
added manually via the left-hand
compartment. ~ Page 43
en Intelligent dosing system
42
Note: The selection (on/off) and the
selected dosage strength for i-DOS i
and i-DOS w are saved for each
programme until they are changed
again, even if the washing machine is
switched off.
Topping up the detergent/ fabric
softener:
If the display for the selected intelligent
dosing flashes, this means that the
amount of detergent or fabric softener in
the dispenser is below the minimum fill
level. The content is sufficient for
approx. three washes.
The same detergent or fabric softener
can be added at any time. If you change
product/manufacturer, we recommend
that you clean the dispensers first.
~ Page 46
If required, adjust the basic dosage.
Basic settings
The basic dosages are:
■ For detergents – based on the
manufacturer’s recommendation for
average soiling and the respective
water hardness.
■ F or fabric softeners – based on the
manufacturer's recommendation for
a medium level of softness.
Refer to the packaging label on your
detergent/fabric softener or ask the
manufacturer directly for this
information.
To find out the hardness of your water
supply, use a test strip or check with
your water supplier.
My water hardness:
Below is an example of detergent
dosages on a packaging label:
The default setting for the basic dosage
is set specifically according to the area
in which you live (e.g. 75 ml for
detergent and 36 ml for fabric softener).
Set the basic detergent dosage
according to the detergent's packaging
label. Take your water hardness into
consideration when doing so.
Select the basic fabric softener dosage
according to how soft you would like
your laundry to be.
Changing one basic dosage affects all
three dosage quantities in the same
way.
Degree of soil-
ing →
Water hard-
ness ↓
light
normal
heavy
very heavy
soft/medium 55 ml 75 ml 120
ml
160
ml
hard/very hard 75 ml 95 ml 150
ml
180
ml
Intelligent dosing system en
43
Notes
■ Reduce the basic dosage if using a
very concentrated detergent.
■ If large amounts of foam are
repeatedly created during washing,
please check your basic dosage and
dosage quantity settings.
Certain types of liquid detergent can
also create excessive amounts of
foam. If your basic dosage and
dosage quantity settings are correct,
we advise you to use a different
detergent.
Changing the basic dosages:
1. Press and hold the corresponding i-
DOS control panel (w or i) for
approx. three seconds. The preset
base dosing quantity is displayed.
2. Touch N or M to set the required
base dosing quantity. The setting is
activated without needing to be
confirmed.
3. Touch the corresponding i-DOS
control panel again to return to the
initial status.
Note: The settings are saved until
they are changed again, even if the
machine is switched off.
Manual dosage
For programmes in which intelligent
dosing is not possible or not requested
(then set intelligent dosing to "off"),
detergent is added to the left-hand
compartment.
Cleaning aids such as water softener,
bleach and stain remover can be added
to this compartment in addition to the
intelligent dosage.
:Warning
Eye/skin irritation!
Detergent and care products may spray
out if the detergent drawer is opened
while the machine is in operation.
Open the drawer carefully.
Rinse eyes or skin thoroughly if they
come into contact with detergent/care
products.
If swallowed accidentally, seek medical
advice.
en Appliance settings
44
Caution!
Damage to the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Notes
■ When dosing all detergents,
cleaning aids and cleaning agents,
always follow the manufacturer's
instructions.
■ If detergent is dosed manually, do
not dose any additional detergent via
intelligent dosing (then set intelligent
dosing to "off"); this prevents
overdosage and foaming.
■ Dilute viscous fabric softener and
fabric conditioner with water to
prevent blockages.
Dosing and adding detergent:
1. Pull out the detergent drawer.
2. Add the dosage to the left-hand
compartment depending on the
following:
– Soiling
– Water hardness (ask your water
supply company)
– The amount of laundry
– The manufacturer's instructions
3. Close the detergent drawer.
Q Appliance settings
Appliance setti ngs
You can change the following settings
in the control and display panel:
■ The volume of the information signal
(e.g. at the end of the programme),
■ The volume of the operating signals,
■ The brightness of the operating and
display field,
■ Select/deselect the memory function
for drum care.
You will need to activate the setting
mode in order to change these settings.
Activating the setting mode
1. Switch on the appliance. The
settings for the current programme
are displayed.
2. Touch the control panel œ.
The setting mode is activated and the
displays for the information signals U
and the preset volume light up.
You can now change the settings:
Changing the signal volume
To do this, touch N or M on the control
panel until the required adjustment
value for the volume of the information
signals appears:
Adjustment values:
Exit setting mode or:
Touch œ again. The display for the
operating signals C and the preset
volume light up.
Touch N or M to change the
adjustment value (as above).
Exit setting mode or:
0 off
1 quiet
2 Medium
3 loud
4 very loud
Sensors en
45
Changing the brightness of
the touch display
Touch œ again. The display for the
touch display's brightness B and the
preset brightness light up.
Change the adjustment value by
touching N or M:
Adjustment values:
Exit setting mode or:
Select/deselect the memory
function for drum care
Touch œ again. The display for the
memory function for cleaning the drum
Û lights up.
Touch N or M to select (on) or deselect
(off) the memory function.
Exiting setting mode
To exit and save the settings:
■ Wait for approx. 15 minutes or
■ Touch œ one last time or
■ Switch off the appliance. The
selected settings will take effect the
next time the washing machine is
switched on.
H Sensors
Sensors
Automatic load sensing
The automatic load sensing function
adapts the water consumption ideally to
each programme depending on the
type of fabric and the load.
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.
Note: Place large and small items of
laundry evenly in the drum. ~ Page 52
VoltCheck
depending on the model
The colon in the Finished in-time
display:
■ Flashes , if the voltage is currently
too low.
■ Pulses, if insufficient voltage was
detected during the programme.
Note: Insufficient voltage may lead to
programme extensions and/or a non-
satisfactory spin result, for example.
1 Not very bright
2 Normal level of
brightness
3 Bright
4 Very bright
en Cleaning and maintenance
46
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and pull out the
mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Notes
■ Ensure the room in which the
washing machine is set up is well
ventilated.
■ Leave the door and detergent
dispenser tray open slightly when
the washing machine is not in use.
■ Occasionally run a wash using the
Cottons 60 °C programme and
powder detergent.
Machine housing/control
panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Remove the detergent residue
immediately.
■ Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
Drum Clean 90 °C programme without
laundry. Add washing powder.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from
customer services. ~ Page 55
i-DOS detergent draw and its
housing
1. Emptying the dispensers:
The dispensers have emptying
outlets with removable sealing plugs
at the front. To empty the
dispensers, first remove the drawer
handle as shown below:
a) Pull out the detergent drawer.
Cleaning and maintenance en
47
b) Pull the catch (A) on the back of
the drawer handle (in the centre
at the bottom) slightly towards
you. This unlocks the drawer
handle (B), which you can then
pull off by lifting it upwards.
c) To empty the dispensers,
carefully pull off each of the
sealing plugs and empty the
contents into a suitable container.
d) Then push the sealing plugs
back in completely.
2. Cleaning the dispensers/detergent
drawer:
The detergent drawer can be
removed completely to allow you to
clean to dispensers after you have
emptied them.
a) Empty the dispensers before
removing the drawer.
Note: Only put the drawer handle
back on after you have finished
cleaning.
b) Pull out the drawer.
c) Press the catch and remove the
drawer completely.
d) Carefully remove the drawer
cover.
Caution!
Risk of damage to the detergent
drawer.
The detergent drawer contains
electrical components. These may
become damaged if they come into
contact with water.
– Do not clean the cover in the
dishwasher and do not immerse
it in water.
– Protect the rear drawer connector
against water, detergent or fabric-
softener residue; if necessary,
clean the outer surfaces with a
soft, damp cloth. Dry before
putting back in.
en Cleaning and maintenance
48
e) Clean the drawer and the cover
with a soft, damp cloth or a hand
shower. Also clean the inner
surfaces with a soft, damp cloth.
f) Dry the drawer and the cover and
put them back together.
g) Push the drawer handle back in
from above until you feel it click
in place.
h) Clean the inside of the detergent-
drawer housing.
i) Push the detergent drawer in
completely.
The drain pump is blocked,
emergency draining
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the detergent solution to cool
down.
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the drain pump.
2. Switch off the appliance. Pull out the
mains plug.
3. Open and remove the service flap.
4. Take the auxilary drain hose out of
the holder.
Remove the locking cap and drain
off the water into a suitable
container.
Replace the locking cap and place
the drain hose back in the holder.
5. Carefully unscrew the pump cover;
remaining water may leak out.
Clean the interior, pump cover
thread and pump housing. The
impeller in the drain pump must be
able to rotate.
Refit and screw on the pump cover.
The handle must be in a vertical
position.
6. Put the service flap back on, engage
and close it.
Cleaning and maintenance en
49
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 1 litre of
water into the left-hand compartment
and start the programme Drain/Empty.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Pull out the
mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Re-attach the drain hose and secure
the connection point using the hose
clamp.
Filter in the water supply
blocked
1. Release water pressure in the supply
hose:
a) Turn off the tap.
b) Select any programme (except
Rinse/Spin/Drain/Empty).
c) Start the programme and leave it
to run for approx. 40 seconds.
d) Switch off the appliance.
e) Pull out the mains plug.
2. Clean the filters:
a) Disconnect the hose from the
tap.
Clean the filter with a small brush.
b) For standard and Aqua-Secure
models, clean the filter on the
rear of the appliance:
Disconnect the hose from the
rear of the appliance.
Use pliers to remove the filter and
then clean it.
c) Connect the hose and check for
leaks.
en Faults and what to do about them.
50
3 Faults and what to do
about them.
Faults and what to do about them.
Emergency release
E.g. in the event of a power cut
The programme continues when the
power supply is restored.
However, if the laundry has to be
removed, the washing machine door
can be opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
and laundry.
If possible, leave it to cool down first.
:Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.
Caution!
Water damage
Any escaping water may cause water
damage.
Do not open the door if water can be
seen through the glass.
1. Switch off the appliance. Pull out the
mains plug.
2. Drain the water
. ~ Page 48
3. Pull the emergency release
downwards with a tool and release.
The door can then be opened.
Information on the display panel
Indicator/symbol Cause/remedy
è off The door is unlocked at the end of the programme or when the programme is
paused if laundry can be added.
è has lit up ■ During the programme. Door locked.
■ Paused: Temperature too high. Wait until the temperature drops.
■ Paused: Spin speed too high. Wait until the drum comes to a halt.
■ Paused: Water level too high. It is not possible to add more laundry. Touch A
to resume the programme.
■ Is "$" selected (Rinse Stop = no final spin)? ~ Page 29
è is flashing ■ Slowly: The door cannot currently be locked or unlocked. Please wait.
■ Quickly: Close the door because water can flow out from the laundry.
A off At the end of the programme, while the door is open
A has lit up After the programme has started
A is flashing Before the programme starts, paused
Faults and what to do about them. en
51
i-DOS setting value,
e.g. K is flashing
Minimum filling level detected in the corresponding dispenser, top up. ~ Page 42
ù has lit up Detergent drawer has been pulled out.
r has lit up Water pressure too low, may increase the programme duration.
r is flashing No water supply:
■ Turn the tap on fully,
■ The supply hose is kinked/trapped,
■ Clean the filter if necessary. ~ Page 49
E 3 sec has lit up The childproof lock is activated – deactivate it. ~ Page 32
E 3 sec is flashing The childproof lock is activated – the programme selector has been turned or the
control panel touched.
Û is flashing Run the Drum Clean 90 °C programme or a 60 °C programme to clean and care
for the drum and the outer tub.
Notes
■ Run the programme without laundry.
■ Use standard washing powder or a detergent that contains bleach. To prevent
foaming, only use half the amount of detergent recommended by the detergent
manufacturer. Do not use detergents intended for woollens or delicates.
■ Switch the notification signal on/off
Å has lit up Too much foam has been detected and additional rinse cycles have been activated.
Add less detergent to the next wash cycle with the same load.
I am unable to con-
nect to my home net-
work.
■ Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi. |
must appear on the display.
■ Wi-Fi is switched on but a connection to your home network cannot be estab-
lished.Check whether your home network is available or try to connect to your
home network again.
E:10 alternating with
- 00, - 10 or - 20
Error in the i-DOS system. The i-DOS function has been automatically deactivated.
The appliance can be used as normal with manual dosing.
To repair the i-DOS system, please call our after-sales service.
E:60 alternating with
- 2b and End
At the end of the programme.
Not an appliance fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Run the spin cycle
again, if necessary.
E:35 alternating with
- 10
There is water in the base trough; the appliance is leaking. Turn off the tap. Call our
after-sales service. ~ Page 55
E:36 alternating with
- 10
■ The drain pump is blocked. Clean the drain pump. ~ Page 48
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 49
Other indicators/sym-
bols
Switch off the appliance, wait for 5 seconds and then switch it back on. If the indica-
tor/symbol appears again, call our after-sales service. ~ Page 55
Indicator/symbol Cause/remedy
en Faults and what to do about them.
52
Faults and what to do about them.
Faults Cause/remedy
Water is leaking from the
machine.
■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the supply hose.
The machine is not filling
with water.
Detergent is not being dis-
pensed.
■ Will the programme not start?
■ Is the tap turned on?
■ Could the filter be clogged?Clean the filter.~ Page 49
■ Is the supply hose kinked or trapped?
The dispenser is empty
and the fill level indicator
is not flashing.
■ Is the drawer cover/connector dirty? Clean the detergent drawer.
~ Page 46
■ Has the detergent drawer been pushed in properly? ~ Page 41
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Dispenser(s):
4. Empty and clean. ~ Page 46
5. Refill.
Detergent/fabric softener
has congealed in the dis-
pensers.
Clean and refill the dispensers.
The door will not open. ■ The safety function is active. Do you want to stop the programme?
~ Page 33
■ Is $ selected (Rinse Stop = no final spin)? ~ Page 33
■ Can the door only be opened by the emergency release? ~ Page 50
The programme will not
start.
■ Have you started the programme or selected Finished in-time?
■ Is the door closed?
■ Is the childproof lock activated? Deactivate it. ~ Page 32
■ ù has lit up.The detergent drawer has not been pushed in fully. Push the
drawer in properly.
■ Is shop mode activated?If à•‹˜ is shown on the display for 5 seconds
after you switch the appliance on or off, this means that the appliance is in
shop mode. Switch shop mode off as follows:
1. Switch the appliance off and then on again.
2. Wait until the à•‹˜ message goes out on the display.
3. Press and hold A for at least 5 seconds.
‹”” will appear on the display and the appliance will switch
itself off automatically. Shop mode is now deactivated and
you can use the appliance as normal.
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not draining. ■ Is $ selected (Rinse Stop = no final spin)? ~ Page 33
■ Clean the drain pump. ~ Page 48
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Faults and what to do about them. en
53
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Is Easy-Iron selected? ~ Page 29
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly redistributing the laundry.
■ Not a fault – the foam detection system is active – a rinse cycle has been
activated.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the programme duration shown on the display panel.
Residual water in the left-
hand care product com-
partment.
■ Not a fault – the effectiveness of the care product is not affected.
Odours in the washing
machine.
Run the Drum Clean or Cottons 90 °C programme without laundry.
Add standard washing powder or a detergent that contains bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents intended for woollens or
delicates.
The Å indicator has lit
up on the touch display.
Foam may be leaking
from the detergent
drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into the
left-hand compartment (not suitable for outdoor clothing, sportswear or items
stuffed with down).
Use less detergent in the next wash cycle.
Repeated, intensive foam-
ing.
■ Check your basic dosage and dosage strength settings.
■ If necessary, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the Max. mark.
Loud noises, vibrations
and machine “wander-
ing” during the spin cycle.
■ Is the appliance level?Make the appliance level. ~ Page 17
■ Are the appliance's feet secured?Secure the appliance's feet. ~ Page 17
■ Have the transportation braces been removed? Remove the transportation
braces. ~ Page 14
The touch display does
not work while the appli-
ance is running.
■ Has there been a power failure?
■ Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
breaker/replace the fuses.
■ If the fault occurs repeatedly, call our after-sales service.
Faults Cause/remedy
en Faults and what to do about them.
54
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
When the appliance is
paused, A flashes and
è is lit.
■ The water level is too high. It is not possible to add more laundry. Close the
door immediately if necessary.
■ Touch A to resume the programme.
When the appliance is
paused, A flashes and
è is off.
The door is unlocked. It is possible to add more laundry.
Home Connect is not
working.
■ You can find solutions to problems with Home Connect at www.home-con-
nect.com.
■ The availability of the Home Connect functionality on your appliance
depends on the availability of the Home Connect Services (e.g. provision of
the app) in your country. Home Connect Services are not available in every
country – for further information please check: www.home-connect.com.
If you cannot rectify a fault yourself (after switching the machine off and then on again) or a repair is required:
■ Switch off the appliance and pull the mains plug out of the socket.
■ Turn off the tap and call the after-sales service.
Faults Cause/remedy
Technical data en
55
J Technical data
Technical data
Dimensions:
850 x 600 x 590 mm
(height x width x depth)
Weight:
70 - 85 kg (depending on model)
Mains connection:
Mains voltage 220 - 240 V, 50 Hz
Nominal current 10 A
Nominal power 1900 – 2300 W
Water pressure:
100 - 1000 kPa (1 - 10 bar)
Power consumption when switched
off:
0,12 W
Power consumption when left on:
0,43 W
Power consumption when networked
(Wi-Fi) in standby mode/duration:
0,9 W / 20 mins
4 After-sales service
After-sales service
If you cannot rectify a fault yourself,
contact customer services. ~ Cover
page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.
You can find this information
*depending on the model:
On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
E no. Product number
FD Production number
(1U )'
en Aqua-Stop warranty
56
r Aqua-Stop warranty
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with Aqua-
Stop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
6
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001259425*
9001259425 (9709)
You can find the contact information for all countries in the attached after-sales
service directory.
7 Advice and repair order in the event of faults
GB 0344 892 8979 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
