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18
Problem Possible Causes and/or Solutions
Display shows
messages
Power failure (display shows ashing time): Clear the display. On some models, reset the clock,
ifneeded. See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed by number): Depending on your model, press CANCEL toclear
the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call forservice.
See the “Warranty” for contact information
Start needs to be pressed so a cycle can begin (display shows “PUSH” or “PSH”): See the Startkeypad
feature in the “Feature Guide” section.
Range is in Sabbath mode (display shows “SAb”): Press CANCEL to exit Sabbath mode.
Clean cycle did not
work on all spills
Several cooking cycles between clean cycles or spills on oven walls and doors: Run additional
cleancycles. Use the AquaLift
®
Technology Cleaning Kit. Kitchen and Appliance Cleaner or Cooktop
Cleaner can be used for stubborn soils.
Mineral deposits
are left on the oven
bottom after the
Clean cycle
Tap water was used in the clean cycle: Use distilled or ltered water in the clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughlyremove any vinegar residue.
Range is not level: Mineral deposits will collect on dry areas of the oven bottom during the clean
cycle.Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughlyremove any vinegar residue.
Oven cooking results
not what expected
Range is not level: Level the range. See the Installation Instructions.
The set temperature was incorrect: Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment: See “Oven Temperature Control” in the “Electronic Oven
Controls”section.
Oven was not preheated: See “Baking and Roasting” section.
Racks were positioned improperly: See “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware; See “Positioning Racks and Bakeware” section.
Darker browning of food caused by dull or dark bakeware: Lower oven temperature 25°F (15°C),
ormove rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware: Move rack to a lower position
inthe oven.
Batter distributed unevenly in pan: Check that batter is level in the pan.
Incorrect length of cooking time was used: Adjust cooking time.
Oven door was not closed: Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking: Oven peeking releases oven heat and can result in longercooking
times.
Rack is too close to bake burner, making baked items too brown on bottom: Move rack to
higherposition in the oven.
Pie crusts browning too quickly: Use aluminum foil to cover the edge of the crust and/or reduce
bakingtemperature.
Noises
Problem Possible Causes and/or Solutions
Surface burner making popping noises
Wet burner: Allow it to dry.
Gas range noises during Bake and
Broil operations
The following are some normal sounds
with the explanations.
These sounds are normal operational noises that can be heard each time the bake
or broil burners ignite during the cycle.
Pop Gas valve is opening or cycling on and will make a single pop when it snaps open
from the solenoid. It sounds similar to a suction cup being pulled off of a piece of
glass: This is normal.
Click The igniters will click several times until the ame is detected. These are short
clicking sounds like tapping a nail onto a piece of glass: This is normal.
Convection fan relay is cycling on and off (on some models): This is normal.
Woosh or poof Bake or broil burner is igniting: This is normal.
Oven burner flames are yellow or noisy
Range converted improperly: If Propane gas is being used, contact a service technician
or see the “Warranty” for contact information.
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