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44
TROUBLESHOOTING
Problem Possible Causes / Solutions
Oven smokes excessively
during broiling.
y Control not set properly. Refer to the "Using the oven" section.
y Meat is too close to the broil element. Reposition the rack to provide proper clearance
between the meat and the element.
y Meat is not properly prepared. Remove excess fat from meat. Cut remaining fatty edges
to prevent curling.
y Broiler pan is upside down and the grease is not draining. Always place the grid on the
broiler pan with ribs up and slots down to allow grease to drip into the pan.
y Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently.
y Old grease or food spatters cause excessive smoking. Clean the interior of the oven.
Food does not bake or roast
properly.
y Oven controls improperly set. See the "Using the oven" section.
y Rack position is incorrect or the rack is not level. Refer to the "Rack and Pan Placement"
section.
y Incorrect cookware or cookware of improper size being used. Refer to the "Using the
proper cookware" section.
Food does not broil properly. y Improper rack position being used. Refer to the "Removing and replacing oven racks"
section.
y Cookware not suited for broiling.
Food does not broil properly. y Aluminum foil used on the broiling pan and grid has not been tted properly and slit
as recommended.
y In some areas the power voltage may be low. Preheat the broil element for 5-7 minutes.
Refer to the Broiling Guide.
Displayed Time is ashing. y This is normal. This means that the product has just been plugged in, or that it has
experienced a power interruption. To clear the ashing time, press any button and
reset the clock if needed.
Oven temperature too hot or
too cold.
y Oven Sensor needs to be adjusted. Refer to the "Using the oven" section.
Scratches or abrasions on
cooktop surface.
y Coarse particles such as salt or sand between cooktop and utensils can cause
scratches.
y Be sure cooktop surface and bottoms of utensils are clean before usage. Small
scratches do not aect cooking and will become less visible with time.
y Cleaning materials not recommended for ceramic-glass cooktop have been used.
Refer to the "Care and Cleaning" section.
y Cookware with rough bottom has been used. Use smooth, at-bottomed cookware.
Metal marks. y Scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop
surface. Use a ceramic-glass cooktop cleaning creme to remove the marks.
y Refer to the "Care and Cleaning" section.
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