Samsung WW85J5410IW User Manual

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English 45

Troubleshooting

Problem Action

The door does not

open.

• Press or tap Start/Pause to stop the washing machine.

• It may take a few moments for the door lock mechanism to

disengage.

• The door will not open until 3 minutes after the washing

machine has stopped or the power turned off.

• Make sure all the water in the drum is drained.

• The door may not open if water remains in the drum. Drain the

drum and open the door manually.

• Make sure the door lock light is off. The door lock light turns

off after the washing machine has drained.

Excessive suds.

• Make sure the Auto Detergent and Auto Softener settings are

properly congured.

• Make sure you use the recommended types of detergent as

appropriate.

• Use high efciency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or

lightly soiled loads.

• Non-HE detergent is not recommended.

Cannot apply

additional detergent.

• Make sure the remaining amount of detergent and fabric

softener is not over the limit.

• Make sure the Auto Dispense function is activated, with both

the Water Hardness and Concentration settings properly

specied.

WW85J5410IW_03504A_EN.indd 45 2015/6/22 11:42:46

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Samsung WW85J5410IW 8.5kg Front Load Washing Machine