Samsung WW85J5410IW User Manual

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44 English

Troubleshooting

Problem Action

Excessive vibrations

or makes noise.

• Make sure the washing machine is installed on a level, solid

oor that is not slippery.

If the oor is not level, use the levelling feet to adjust the

height of the washing machine.

• Make sure the shipping bolts are removed.

• Make sure the washing machine is not contacting any other

object.

• Make sure the laundry load is balanced.

• The motor can cause noise during normal operation.

• Overalls or metal-decorated clothes can cause noise while

being washed. This is normal.

• Metal objects such as coins can cause noise. After washing,

remove these objects from the drum or lter case.

Does not drain and/

or spin.

• Make sure the drain hose is straightened all the way to the

drain system. If you encounter a drain restriction, call for

service.

• Make sure the debris lter is not clogged.

• Close the door and press or tap Start/Pause. For your safety,

the washing machine will not tumble or spin unless the door is

closed.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is connected to a drain system that is

not clogged.

• If the washing machine is not supplied with sufcient power,

the washing machine temporarily will not drain or spin.

As soon as the washing machine regains sufcient power, it

will operate normally.

WW85J5410IW_03504A_EN.indd 44 2015/6/22 11:42:46

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Samsung WW85J5410IW 8.5kg Front Load Washing Machine