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46
EN
Symptoms Reason Solution
Ice is not dispensed.
Unable to hear the sound of
ice coming out?
• In the control panel, select the
modes for cubed ice and crushed ice
alternately to dispense the ice.
Is the ice path blocked? (You
can check the ice passage by
separating the ice bin.)
• Ice may not be dispensed properly if
the ice passage is blocked. Check
the ice and clean the ice path
regularly.
Water does not come
out.
The supply valve may be
turned off? (For Plumbed
models Only)
• Open the water supply valve.
The water dispenser tank may
be empty? (Non plumbed
models only)
• Fill the water dispenser tank.
Is the water supply valve
closed? (For Plumbed models
Only)
• Open the water supply valve.
Are you using unfiltered
water?
• Unfiltered water can contain a large
amount of various heavy metals or
foreign substances, so the filter may
be clogged in the early stage
regardless of the life of the filter.
Water tastes strange.
Is the taste of water different
when comparing it with the
taste of water from the
previous water purifier?
• Has the purified water or cold water
not been used for an extended
period of time?
Has it been a long time since
you installed and replaced the
filter?
• If an expired filter is used, the
purification performance may
decline. It is recommended to
replace the filter according to the
filter replacement period.
Have you flushed out the filter
properly in the initial stage
after installing it?
• When you install or replace the filter
for the first time, you need to remove
air and activated carbon residue
from inside the filter. Use the
appliance after dispensing and
discharging approximately 5 litres of
purified water from the dispenser by
pressing the water dispensing lever.
(Activated carbon is harmless to
humans.)
Has the purified water or cold
water not been used for an
extended period of time?
• The taste of old water may change
due to bacterial growth. Use the
product after dispensing and
discharging approximately 5 litres
(approximately three minutes) from
the water dispenser.
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