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45
EN
Symptoms Reason Solution
The automatic
icemaker does not
produce ice or
produces a small
amount of ice.
Did you install the appliance
recently?
• The ice maker produces ice normally
when approximately 48 hours have
passed after the appliance is
installed.
Did you connect the water
supply pipe to the appliance
and open the supply valve?
• Connect the water supply pipe to the
appliance and open the supply valve
completely.
Is the water supply hose bent?
• If the water supply hose is bent, the
water flow could be compromised.
Have you dispensed a large
amount of ice recently?
• It takes approximately 24 hours to
produce more ice in the automatic
icemaker. Please wait.
Did you set the ice maker
switch or the automatic
icemaker button on the control
panel to ON?
• Press I on the automatic icemaker
switch or set ON for the automatic
icemaker button on the control
panel. (For more details on how to
use, visit LG electronics website or
use your smart device.)
Is the temperature of the
freezer compartment set too
high?
• If the set temperature is too warm,
ice will be produced slowly or not at
all. Set the Freezer temperature to
-18 °C for normal operation of the
automatic icemaker.
Have you been opening the
appliance door frequently?
• If you open the appliance door
frequently, cold air will escape,
lowering the speed of ice production.
Do not open and close the appliance
door frequently.
Is the appliance door
completely closed?
• If the appliance door is not
completely closed, the temperature
of the freezer compartment will
increase, slowing down the ice
production speed. Close the
appliance door completely.
Ice is not dispensed.
Is there ice in the ice bin?
• Check whether there is ice in the ice
bin.
Is the ice clumped in the ice
bin?
• Separate the ice bin and shake it.
Discard the remaining clumped ice
after shaking the ice bin.
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