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25
Before You Call
Solutions to Common Problems:
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed.
Problem Cause / Solution
Entire appliance does not operate. Appliance not connected. Make sure power cord is plugged properly into outlet. Check your
fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local electric company for
service outage information.
Oven Problems
Poor baking results. Many factors affect baking results. Use proper oven rack position. Center food in the oven
and space pans to allow air to circulate. Preheat the oven to the set temperature before
placing food in the oven. Try adjusting the recipe's recommended temperature or baking
time. See “Adjusting Oven Temperatures” on page 20 if you feel the oven is too hot or too
cool.
Flames inside oven or smoking from
oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or oven cavity. Wipe up
excessive spills before starting the oven. If flames or excessive smoke are present when using
broil, see “Setting Broil” on page 16.
Oven smokes excessively when
broiling.
Incorrect setting. Follow the “Setting Broil” instructions on page 16.
Meat too close to the broil element or burner. Reposition the broil pan to provide proper
clearance between the meat and broil element or burner. Remove excess fat from meat. Cut
remaining fatty edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Grease or food splatters will cause excessive smoking.
Oven control panel beeps and displays
any F or E code error.
Oven control has detected a fault or error condition. To clear the error, press the OFF key on the
control panel. Once the error code is cleared, try the bake or broil function. If the F or E code error
repeats, turn off the power to appliance, wait 5 minutes, and then repower the appliance. Set the clock
with correct time of day. Try the bake or broil function again. If the fault recurs, press the OFF key to
clear.
Oven portion of appliance does not
operate.
The time of day is not set. The clock must be set in order to operate the oven. See “Setting
the Clock” on page 13.
Be sure the oven controls are set properly for the desired function. See “Oven Control
Features” starting on page 12 and review instructions for the desired cooking function in this
manual or see “Entire appliance does not operate.” in this checklist.
Self Clean does not work Oven control not properly set. See “Self Clean” on page 18.
Other Problems
Cannot move appliance easily.
Appliance must be accessible for
service.
Cabinets not square or are built in too tightly. Contact the builder or installer to make the
appliance accessible.
Oven light does not work. Be sure the oven light is secure in the socket. See “Replacing the oven light” on page 22.
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