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13
If you experience
Possible causes
Solution
Washer not performing as expected (cont.)
TROUBLESHOOTING
The suds from too much detergent can keep washer from operating correctly.
Always measure detergent and follow manufacturer’s directions based on
load size and soil level.
Garment care instructions
may not have been followed.
Always read and follow garment manufacturer’s care label instructions. See
the “Cycle Guide” to match your load with the best cycle.
Not cleaning or
removing stains
Washer is less efcient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with
dry items only.
Add only 1 or 2 additional garments after washer has started.
Washer not loaded
as recommended.
Adding detergent
on top of load.
Add detergent, oxi products, and color-safe bleach to the bottom of the
basket before adding the load items.
Using too low a Load
Size selection.
Choose a Load Size that matches the load being washed.
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call...
http://www.amana.com/help
Using too much detergent.
Not using correct cycle
for fabric type.
Not using dispensers.
Not washing like colors
together.
Use a higher soil level cycle option and warmer wash temperature to improve
cleaning.
Use Normal Heavy cycle for tough cleaning. See the “Cycle Guide” to match
your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle. Set Fabric Softener option knob
to ON when using fabric softener.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is complete
to avoid dye transfer.
Clogged dispenser.
Incorrect dispenser
operation
Use only liquid chlorine bleach in the bleach dispenser. Use only fabric
softener in the fabric softener dispenser.
Fabric damage
Sharp items were in
pockets during wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before washing
to avoid snags and tears.
Strings and straps could
have tangled.
Tie all strings and straps before starting wash load.
Items may have been
damaged before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur
if load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry
items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Liquid chlorine bleach
may have been added
incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and
unloading washer.
Monthly maintenance not
done as recommended.
See “Cleaning Your Washer” in “Washer Maintenance”.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer’s directions.
See “Cleaning your Washer” section.
Odors
Using too much detergent.
The lid is not closed. Close the lid. The washer will not start or ll with the lid open.
The washer may still be spinning. The lid will not unlock until the basket
has stopped spinning. This may take several minutes if washing large loads
or heavy fabrics.
Lid Locked light is
ashing
A cycle was stopped or
paused using the Start/Pause/
Unlock button.
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