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12
If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call...
http://www.amana.com/help
Washer not performing as expected (cont.)
Use a cycle with a low
spin speed.
Cycles with lower spin speeds remove less water than cycles with high
spin speeds. Use the recommended cycle/speed spin for your garment.
To remove extra water in the load, select DRAIN & SPIN. Load may need
to be rearranged to allow even distribution of the load in the basket.
Small items may have been caught in pump or between basket and
tub, which can slow draining.
Empty pockets and use
garment bags for small items.
Washer not draining/
spinning, loads are
still wet or spin light
remains on (indicating
that the washer was
unable to pump
out water within
10 minutes)
The washer may be tightly
packed or unbalanced.
Tightly packed or unbalanced loads may not allow the washer to spin
correctly, leaving the load wetter than normal. Evenly arrange the wet
load for balanced spinning. Select the DRAIN & SPIN cycle to remove
excess water. See “Using Your Washer” for loading recommendations.
Check plumbing for correct
drain hose installation. Drain
hose extends into standpipe
farther than 4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form and
securely attach to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above the oor.
Remove any clogs from drain hose.
Too much detergent causing
suds to slow or stop draining
and spinning.
Use only HE detergent. Always measure and follow detergent directions
for your load. To remove extra suds, select RINSE & SPIN. Do not add
detergent.
TROUBLESHOOTING
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water owing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water temperatures than your
previous washer. This includes cooler hot and warm washes.
Load not rinsed Check for proper water supply.
Energy saving controlled
wash temperatures.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water owing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Using too much detergent.
The suds from too much detergent can keep washer from operating
correctly. Always measure detergent and follow detergent directions
based on load size and soil level.
Washer not loaded
as recommended.
The washer is less efcient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with
dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
The high spin speeds combined with air ow during the nal spin can
cause items near the top of the load to develop dry spots during the
nal spin. This is normal.
High speed spins extract
more moisture than traditional
top-load washers.
Dry spots on load
after cycle
Using too low a Load Size
selection.
Choose a Load Size that matches the load being washed.
Sand, pet hair, lint,
etc. on load after
washing
Heavy sand, pet hair, lint, and
detergent or bleach residues
may require additional rinsing.
Add an Extra Rinse to the selected cycle.
Load is tangling Washer not loaded
as recommended.
See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed; items will
be wetter than those using a higher speed spin. See the “Cycle Guide”
to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the recommended
cycle for the type of garments being washed.
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