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TROUBLE SHOOTING
Problem
What to check
Unit does
not start
Make sure the dehumidifiers plug is pushed
completely into the socket outlet.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset level or
drawer is full.
Drawer is not in the proper position.
If the unit is being restarted there is a 3 min
delay before the unit will start running.
Ensure the unit is not set on delayed start
function.
Ensure the room humidity is not lower than 35%.
Dehumidifier does not dry
the air as it should
Did not allow enough time to remove the
moisture.
Make sure there are no curtains, blinds or
furniture blocking the front or back of the
dehumidifier.
The humidity selector may not be set low
enough.
Check that all doors, windows and other
openings are securely closed.
Room temperature is too low, below 5
0
C(41
0
F).
There is a kerosene heater or something giving
off water vapour in the room.
The unit makes a loud
sound when operating
The air filter is clogged.
The unit is tilted instead of upright as it should
be.
The floor surface is not level.
Frost
appears on the coils
This is normal. The unit has Auto defrost feature.
Water on the floor
Hose to connector or hose connection may be
loose.
Intend to use the drawer to collect water, but the
back drain plug is removed.
ES, AS, P1
or P2, E3, EC,
appear on the display
These are Error/Protection codes. Refer to page
12 of the instruction manual.
Page 18
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