OWNER’S MANUAL FRENCH DOOR REFRIGERATOR
* Depending on the model, some of the following functions may not be available.
FILTERED WATER AND ICE DISPENSER
The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice.

DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a warning alarm sounds at 30 second intervals.

CUSTOMCHILL™ DRAWER The CustomChill™
Drawer provides storage space with a variable temperature control that keeps the compartment either colder or warmer than the refrigerator. Use it to store meat and seafood, cold drinks, deli snacks, or chilled wine.

ICE PLUS
Ice production can be increased by approximately 20 percent when the freezer section is maintained at the coldest temperature for a 24-hour period.

HUMIDITY CONTROLLED CRISPER
The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp.

INSTAVIEW DOOR-IN-DOOR
Use this space to store frequently used items like beverages and snacks. Knock twice on the glass to see at a glance if you need to stock up, without opening the refrigerator door.
*The appearance and specifications of the actual product may differ depending on the model.


Please read the following installation instructions first after purchasing this product or transporting it to another location.

NOTE: Connect to potable water supply only.
The appearance and specifications listed in this manual may vary due to constant product improvements.


WARNING
Remove tape and any temporary labels from your refrigerator before using. Do not remove any warning-type labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator.
To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position. Please reinstall shelves according to your individual storage needs.
NOTE: The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter.
WARNING: To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area.
To avoid noise and vibration, the unit must be leveled and installed on a solidly constructed floor. If required, adjust the leveling legs to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling legs can be turned easily by tipping the cabinet slightly. Turn the leveling legs to the left to raise the unit or to the right to lower it. (See Leveling and Door AlIgnment.)
NOTE: Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended.
Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.
Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (61 cm) in front of the refrigerator to open the doors, and at least 2 inches (5.08 cm) between the back of the refrigerator and the wall.

NOTE: When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure. If it is necessary to remove the handles, follow the directions below.
1 Loosen the set screws
with a 3/32 in. Allen wrench and remove the handle.
2 Loosen the mounting fasteners
that connect to the refrigerator door and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners.

1 Assemble the mounting fasteners
at both ends of the handle using a 1 /4 in. Allen wrench.
2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws
with a 3 /32 in. Allen wrench.

1 Loosen the set screws
located on the lower side of the handle with a 1/8 in. Allen wrench and remove the handle.
2 Loosen the mounting fasteners
that connect to the freezer drawer and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners.

1 Assemble the mounting fasteners
at both ends of the handle using a 1/4 in. Allen wrench.
2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws
with a 1/8 in. Allen wrench.

WARNING
When assembling or disassembling the handle:
When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure.
WARNING
1 The water supply is connected to the upper right part of the rear surface of the refrigerator. Remove the ring in the joint area. Hold the water supply connection and gently push the collet to detach the water supply line as shown in
.

NOTE: Detachment of the water supply line is applicable only when detaching the left refrigerator door.
2 Remove the screw
from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover
with a flat-head screwdriver.

3 Remove the cover and pull out the tube
. Disconnect all wire harnesses
. Unscrew the ground wire
.

4 Rotate the hinge lever counterclockwise
. Lift the top hinge
free of the hinge lever latch.

CAUTION: When lifting the hinge free of the latch, be careful that the door does not fall forward.
5 Lift the door from the middle hinge pin and remove the door.

CAUTION: Place the door, inside facing up, on a non-scratching surface.
1 Remove the top hinge cover screw
. Lift the hook (not visible), located at the bottom of the front side of the cover
, with a flat-head screwdriver.

2 Detach the wire harnesses
. Unscrew the ground wire
.

3 Rotate the hinge lever
clockwise. Lift the top hinge free of the hinge
lever latch.

CAUTION: When lifting the hinge free of the hinge lever latch, be careful that the door does not fall forward.
4 Lift the door from the middle hinge pin and remove the door.

CAUTION: Place the door, inside facing up, on a non-scratching surface.
Install the right-side door first.
1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure.

2 Fit the hinge
over the hinge lever latch and slot it into place. Rotate the lever
counterclockwise to secure the hinge.

3 Connect the wire harnesses
. Screw the ground wire
.

4 Make sure that the door-switch located inside the cover is tightly connected. Position the cover in its place. Insert and tighten the cover screw
.

Install the left refrigerator door after the right door is installed.
1 Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge.

2 Fit the hinge over the hinge
lever latch and slot it into place. Rotate the lever clockwise
and fasten the hinge.

3 Connect all the wire harnesses.

4 Push the water supply tube into the hole on the top case and pull it through the backplate.

5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in
. Insert the tube at least 5/8 inch (15 mm) into the connector.

6 Screw the ground wire
. Make sure that the door-switch located inside the cover
is tightly connected. Place the cover in its position and tighten the cover screw
.

NOTE

1) Gently insert the tube until only one line shows on the tube.

2) Pull the tube to make sure that the tube is tightly fastened.
1 Pull the drawer open to full extension. Remove the basket by lifting the basket from the rail system.

NOTE: Before removing the CustomChill™ drawer, it must be disconnected from the temperature control.
2 Disconnect the wire harness connection at the end of the right rail by pressing on the tabs on either side. It may help to use a small, flat-blade screwdriver to apply pressure to the ends of the tabs on either side.

3 Hold both sides of the door and lift it to remove it from the rail system.

1 Grasp the door on each side and lower it into place on the rail system.

2 Reconnect the wire harness to the connection at the end of the right rail by aligning the two ends and pushing them together until you hear a click. The tabs should snap back into place. Tug gently to make sure the connection is secure.

NOTE: If you do not reconnect the wire harness securely, the CustomChill™ drawer will not work properly.
3 Pull the drawer open to full extension. Lower the basket onto the rail system.

CAUTION
1 Pull the freezer drawer open to full extension.
2 Remove the top pullout drawer by first pulling the drawer open to full extension.

On the left rail, use a flat blade screwdriver to push in on the tab to release the drawer from the rail, as shown below. Once the left side is loose, push the tab on the right side with your finger to release the drawer. Lift the front of the drawer up, then pull it straight out.

3 Remove the middle drawer by pulling the drawer out to full extension. Lift the front of the drawer up, then pull it straight out.

4 Remove the Durabase by opening the freezer drawer to full extension and lifting the basket off of the rail assembly.
5 Remove the screws from the rails at both ends.

6 With both hands, grip both sides of the drawer and pull it up to remove it from the rails.
CAUTION: Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury.

7 With both hands, hold each rail and push them in simultaneously.

1 With both hands, pull out each rail simultaneously until both rails are fully extended.

2 Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides.

CAUTION: Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury.
3 Lower the door into final position and tighten the screws located on both sides.

4 Insert the the top pullout drawer into the frame, and push the drawer back into place until you hear a click.

5 Slightly tilt up the front of the middle drawer, insert the drawer into the frame, and push it back into place.
6 Insert the lower basket in the rail assembly.

This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
CAUTION: To prevent burns and product damage, only connect the refrigerator water line to a cold water supply.
If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the OFF (O) position.
CAUTION: Do not install the icemaker tubing in areas where temperatures fall below freezing.
The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter.
If a reverse osmosis water filtration system is connected to your cold water supply, this water line installation is not covered by the refrigerator warranty. Follow the instructions carefully to minimize the risk of expensive water damage.
If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276~414 kPa or 2.8~4.2 kgf/cm², less than 2.0~3.0 sec. to fill a cup of 7 oz or 198 cc capacity).
CAUTION: Wear eye protection during installation to prevent injury.
If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/ cm² (takes more than 4.0 sec to fill a cup of 7 oz or 198 cc capacity):





NOTE: A self piercing saddle type water valve should not be used.
WARNING: When using any electrical device (such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock.
Install the shutoff valve on the nearest frequently used drinking water line.
1 SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the line.
2 CHOOSE THE VALVE LOCATION
Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.

3 DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe. Be careful not to allow water to drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice production or smaller cubes.

NOTE: The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing.
4 FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with the pipe clamp.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and their use is not permitted in Massachusetts. Consult with the licensed plumber.
5 TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer begins to swell.
NOTE: Do not overtighten the clamp or you may crush the tubing.

6 ROUTE THE TUBING
Route the tubing between the cold water line and the refrigerator.
Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.
NOTE: Be sure there is sufficient extra tubing (about 8 feet coiled into 3 turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation.
7 CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for the copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.

8 FLUSH OUT THE TUBING
Turn the main water supply on and flush out the tubing until the water is clear.
Shut the water off at the water valve after about one quart of water has been flushed through the tubing.

9 CONNECT THE TUBING TO THE REFRIGERATOR
NOTE: Before making the connection to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet.
a. Remove the plastic flexible cap from the water valve.
b. Place the compression nut and ferrule (sleeve) onto the end of the tubing as shown.
c. Insert the end of the copper tubing into the connection as far as possible. While holding the tubing, tighten the fitting.

10 TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.

CAUTION: Check to see if leaks occur at the water line connections.
11 PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.
12 START THE ICEMAKER
Set the icemaker power switch to the ON position.
The icemaker will not begin to operate until it reaches its operating temperature of 15°F (–9°C) or below. It will then begin operation automatically if the icemaker power switch is in the ON (I) position.
Plug in the refrigerator.

CAUTION
After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position.
The refrigerator has two front leveling legs— one on the right and one on the left. Adjust the legs to alter the tilt from front-to-back or sideto-side. If the refrigerator seems unsteady, or you want the doors to close more easily, adjust the refrigerator’s tilt using the instructions below:
1 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.

NOTE: A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten.
2 Open both doors again and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and you should turn both leveling legs the same amount.
The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment.
If the space between the doors is uneven, follow the instructions below to align the doors:
Use the wrench (included with the owner’s manual) to turn the nut in the door hinge to adjust the height. Trun to the right to raise or to the left to lower the height.

The right refrigerator door does not have an adjustable nut.
If the space between the doors is uneven, follow the instructions below to align the right door:
1 With one hand, lift up both the inner and outer door sections of the right door to raise them at the middle hinge. (Opening the door may make lifting it easier)
2 With the other hand, use pliers to insert the snap ring on the middle hinge of the inner door section as shown. Do not insert the ring on the hinge of the outer door section.
3 Insert additional snap rings until the right door is aligned. (Two snap rings are provided with the unit.)


Clean the refrigerator.
Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping.
CAUTION
NOTE: Remove adhesive residue by wiping it off with your thumb or dish detergent.

Open refrigerator doors and freezer drawers to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator doors and the freezer drawers for ventilation.

Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section.

Turn off the icemaker if the refrigerator is not yet connected to the water supply.
Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electrical outlet.
* This is applicable only to certain models.
CAUTION: Running the automatic icemaker before connecting it to the water supply may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.
Allow your refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling.
CAUTION: Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor could linger inside the refrigerator.

The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature lowers.
* Depending on the model, some of the following functions may not be available.
The actual control panel may differ from model to model.

Ice Type 
Press the Ice Type button to choose either cubed or crushed ice. The cubed or crushed ice icon will illuminate.
Refrigerator Temperature 
Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default temperature for the refrigerator is 37°F.
Freezer Temperature 
Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default temperature for the freezer is 0°F.
To change the temperature mode from °F to °C (or vice versa) press and hold the Refrigerator and Freezer temperature buttons simultaneously for approximately five seconds. The temperature indication on the display window switches between Celsius and Fahrenheit.
NOTE: The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator.
Fresh Air Filter 
The Fresh Air Filter helps remove odors from the refrigerator. The Fresh Air Filter has two settings, Auto and Power. In Auto mode, the Fresh Air Filter will cycle on and off in increments of ten minutes on and 110 minutes off. If set to the Power mode, the Fresh Air Filter will stay on continuously for four hours, cycling on and off in increments of ten minutes on and five minutes off. After four hours, the Fresh Air Filter will switch back to Auto mode.
Change Filter 
When the Change Filter icon turns on, the air filter needs to be replaced. After replacing the air filter, press and hold the Fresh Air Filter button for three seconds to turn the icon light off. Change the air filter approximately every 6 months.
Ice Plus 
This function increases both ice making and freezing capabilities.
Light 
When you press the Light button, the dispenser light will turn on and the indicator will appear on the LED display.
Change Water Filter 
When the Water Filter indicator turns on, you need to change the water filter. After changing the water filter, press and hold the Change Filter button for three seconds to turn the indicator light off. Change the water filter approximately every six months.
Door Alarm 
Lock 
The Lock function disables every other button on the display.
Wi-Fi 
The Wi-Fi button, when used with the LG Smart Refrigerator smart phone app, allows the refrigerator to connect to your home’s WiFi network. Refer to the following page for information on the initial setup of the application.
The Wi-Fi icon allows you to check the status of the refrigerator’s network connection. When the refrigerator is connected to the network, the Wi-Fi icon is illuminated.
Press and hold the Wi-Fi button for 3 seconds to connect to the network. The icon will blink while the connection is being made, then turn on once the connection is successfully made.
Smart Grid 
Press the Smart Grid button to turn the Smart Grid function On/Off. When the function is on, the icon will illuminate. The Smart Grid function automatically turns on when the refrigerator is connected to the Wi-Fi network.
When the refrigerator is responding to a Demand Response (DR) message from the electric company, the Grid text will illuminate.
Power Saving Mode
CAUTION
Display Mode (For Store Use Only)
The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF will display on the control panel and the display will remain on for 20 seconds.
To deactivate / activate:
With either refrigerator door opened, press and hold the Refrigerator and Ice Plus buttons at the same time for five seconds. The control panel will beep and the temperature settings will display to confirm that Display Mode is deactivated. Use the same procedure to activate the Display Mode.
* Depending on the model, some of the following functions may not be available.
CAUTION
1 Gently pull the handle to open the ice compartment.

2 To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown.

1 Carefully insert the in-door ice bin while slightly slanting it to avoid contact with the icemaker.

2 Avoid touching the ice-detecting sensor when replacing the ice bin. See the label on the ice compartment door for details.

CAUTION: When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury.

* Depending on the model, some of the following functions may not be available.
Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 70~182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.
WARNING
Personal Injury Hazard
DO NOT place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

Water fills the ice tray


To turn off the automatic icemaker, set the icemaker switch to OFF (O). To turn on the automatic icemaker, set the switch to ON (I).
CAUTION
NOTE: The ice bin should be emptied when the icemaker on/off switch is turned to the OFF position.
NOTE: Keeping the power switch in the ON (I) position before the water line is connected can damage the icemaker.
Set the icemaker power switch to OFF (O) and shut off the water supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the icemaker on/off switch is turned to the OFF (O) position.
If the ambient temperature is expected to drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.
* Depending on the model, some of the following functions may not be available.
CAUTION: Keep children away from the dispenser to prevent children playing with or damaging the controls.

NOTE

CAUTION: Throw away the first few batches of ice (about 24 cubes). This is also necessary if the refrigerator has not been used for a long time.
Press and hold the Alarm and Lock button simultainously for 3 seconds to lock the dispenser and all the control panel functions. Follow the same instructions to unlock.
1 Grip the stand with both hands and pull it out.

2 Wipe out dirty areas with a clean cloth.
Each compartment inside the refrigerator is designed to store different types of food. Store your food in the optimal space to enjoy the freshest taste.

CAUTION
NOTE
Food Storage Tips
* The following tips may not be applicable depending on the model.
Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.

NOTE: Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs. of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.
Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.
NOTE: Allow hot foods to cool at room temperature for 30 minutes, then package and freeze. Cooling hot foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.
Packaging recommendations:
Follow package or container instructions for proper freezing methods.
Do not use
The Glide’N’Access™ slides out for easy loading of large items, like sheet cakes or deli trays, and to give you easy access to items stored at the back of the shelf.
To slide out, grasp the handle at the front of the shelf and gently pull forward. Push back to slide in.
CAUTION: Take care when sliding the Glide'N'Access™ in and out, as taller items may fall, causing damage or injury.

The EasyReach™ compartments are slightly cooler than the shelf or door bin areas, so they are a convenient place to store dairy snacks or other small items you want to keep especially cold. They are also a handy place to defrost meat. Open and close by pulling the handle.

Depending on the model, some of the following functions may not be available.
The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer.
Control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between Vegetables and Fruit.

To remove the Glide‘N’Access™ Crisper, pull out the Crisper
to full extension, lift the front up, and pull straight out.

To install, slightly tilt up the front, insert the drawer into the frame and push it back into place.

To remove the Glide‘N’Access™, pull out the shelf to full extension, lift the front up and pull straight out.

To remove, pull out the Crisper
to full extension, lift the front up, and pull straight out.

To install, slightly tilt up the front, insert the drawer into the frame and push it back into place.

(Pantry drawer not shown for clarity)
Lift up the glass under the crisper cover, and pull up and out.

The door bins are removable for easy cleaning and adjustment.
1 To remove the bin, simply lift the bin up and pull straight out.
2 To replace the bin, slide it in above the desired support and push down until it snaps into place.

NOTE: Some bins may vary in appearance and will only fit in one location.
CAUTION
The InstaView Door-in-Door compartment allows for easy access to commonly used food items.

To access the InstaView Door-in-Door compartment, lightly press the button on the right refrigerator door handle to open the door.

The InstaView function on the Door-in-Door lets you see if you’re running low on frequently used items like beverages and snacks, without opening the refrigerator door.

1 Knock twice on the glass to turn the LED light inside the Door-in-Door on or off.
2 The LED light turns off automatically after ten seconds.
To open the Door-in-Door case, slightly push the marked area to pop it open. The Door-inDoor Case is removable for easy cleaning and adjustment.

1 To remove the Door-in-Door case, lift up and pull out.

2 To replace the Door-in-Door case, line the tabs on the Door-in-Door case with the slots on the door and push down until it snaps into place.


The CustomChill™ Drawer provides storage space with a variable temperature control that can be adjusted to keep the compartment either colder or warmer than the refrigerator.


Press the Select/Lock button repeatedly to toggle through the four temperature settings. Store meat and seafood at 29°F/-1°C, cold drinks at 33°F/1°C, deli snacks at 37°F/3°C, or chilled wine at 42°F/5°C.

The control panel can also be locked to prevent the temperature from accidentally being changed or tampered with by children. To lock the panel, press and hold the Select/Lock button for three seconds until the Lock icon lights up. To unlock the panel, press and hold the Select/Lock button until the Lock icon light turns off.
The shelves in your refrigerator are adjustable to meet your individual storage needs. Your model may have glass or wire shelves.
Adjusting the shelves to fit items of different heights will make finding the exact item you want easier. Doing so will also reduce the amount of time the refrigerator door is open which will save energy.
Tilt up the front of the shelf and lift it straight up. Pull the shelf out.

Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then, lower the front of the shelf so that the hooks drop into the slots.

CAUTION: Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or food spilling.
You can store taller items, such as a gallon container or bottles, by simply pushing the front half of the shelf underneath the back half of the shelf. Pull the front of the shelf toward you to return to a full shelf.

CAUTION
The LG SmartThinQ application allows you to communicate with the appliance using a smartphone.
Before Using LG SmartThinQ
or
logo1 Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance.
2 Turn off the Mobile data or Cellular Data on your smartphone.

3 Connect your smartphone to the wireless router.

NOTE
icon on the control panel is lit.Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.
NOTE
or
logoFirmware Update
Keep the appliance performance updated.
Manage Food
This feature helps track items in the refrigerator and freezer, sends alerts when items are near their use by dates, generates grocery lists, and links to related recipes.
Energy Monitoring
This feature keeps track of the refrigerator’s power consumption and the number of door openings.
Remote Control
Control the Refrigerator Temperature, Fresh Air Filter and Ice Plus from the smart phone app.
Push Messages
If the door remains open for more than ten minutes, you will receive a push message. When Ice Plus is finished, you will receive a push message.
Smart Diagnosis™
This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Settings
Allows you to set various options on the refrigerator and in the application.
NOTE
The Wi-Fi button, when used with the LG SmartThinQ application, allows the refrigerator to connect to a home Wi-Fi network. The Wi-Fi icon shows the status of the refrigerator’s network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network.
Initial Appliance Registration
Run the LG SmartThinQ application and follow the instructions in the application to register the appliance.
Re-registering the Appliance or Registering
Another User Press and hold the Wi-Fi button for 3 seconds to temporarily turn it off. Run the LG SmartThinQ application and follow the instructions in the application to register the appliance.
NOTE

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference and
2) This device must accept any interference received, including interference that may cause undesired operation of the device.
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
This device complies with Industry Canada’s applicable licence-exempt RSSs. Operation is subject to the following two conditions:
1) This device may not cause interference; and
2) This device must accept any interference, including interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.
NOTE
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
When the refrigerator operates in Smart Grid mode, the Smart Refrigerator function can control energy usage or delay the operation of some functions to save energy during peak usage periods.
Smart Saving_Demand Response
You can lower energy usage based on Demand Response (DR) signals from the utility company. If the refrigerator is operating in Smart Saving mode according to the DR signal, you can see a pop up.
Seasonal Energy Savings
Lower energy usage based on time period.
This feature responds to notification events from your utility company to run high energy consuming tasks during off-peak periods when demand is lower. These notification events are known as Demand Response signals.
If the refrigerator receives a Demand Response signal from the utility company, the refrigerator will turn on the Grid LED on the refrigerator display and control its power consumption according to the signal.
The refrigerator will respond to the signals received from the utility company as long as product performance is maintained.
If the refrigerator receives a Demand Response signal, the refrigerator will operate in Delay Appliance Load (DAL) or Temporary Appliance Load Reduction (TALR) mode.
Delay Appliance Load (DAL)
The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period.
This mode controls functions that consume a lot of energy such as adjusting the cooling system, running the defrost cycle, and making ice.
Temporary Appliance Load Reduction (TALR)
The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period, typically 10 minutes. This mode reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and fan.
Override Smart Grid Mode
To ignore the Demand Response signal from the utility company and override the Smart Grid function, push the Smart Grid button while the refrigerator is in Smart Grid mode.
When you override the Smart Grid function, the refrigerator ignores the Demand Response signal and is no longer controlled by the utility company until the next Demand Response signal is sent. You can also override the Smart Grid function using the smart phone app.
LG Open API
You can manage Smart Grid features for the LG Smart Refrigerator. Please check the detailed specifications on the notice page on us.smartthinq.com.
API list
Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG SmartThinQ application.
or
logoThis method allows you to speak directly to our trained specialists. The specialist records the data transmitted from the appliance and uses it to analyze the issue, providing a fast and effective diagnosis.
1 Call the LG Electronics Customer Information Center at:
(LG U.S.A.) 1-800-243-0000 (
LG Canada) 1-888-542-2623
2 Hold the Lock button for three seconds.

3 Open the right refrigerator door.
4 Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door, when instructed to do so by the call center.

5 Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker.

6 After you hear three beeps, release the Freezer button.
7 Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the specialist, who will then be able to assist you in using the information transmitted for analysis.
NOTE
or
logoUse the Smart Diagnosis feature in the LG SmartThinQ application for help diagnosing issues with the appliance without the assistance of the LG Customer Information Center.
Follow the instructions in the LG SmartThinQ application to perform a Smart Diagnosis using your smartphone.
General Cleaning Tips
Exterior
Waxing external painted metal surfaces helps provide rust protection. Do not wax plastic parts. Wax painted metal surfaces at least twice a year using appliance wax (or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth.
CAUTION
WARNING: Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death.
Inside Walls (Allow the freezer to warm up so that the cloth will not stick.)
To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material.
Condenser Coils
Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

It is recommended that you replace the air filter:

1 Remove the Old Filter
Turn the filter cover to the left to detach from the refrigerator wall. The filter is located on the inside of the filter cover. Remove the filter from the cover and replace it with a new filter.

2 Install a New Air Filter
Place the new filter inside of the cover with the side that says “Front” facing outward. Turn the filter cover to the right to attach to the refrigerator wall.

After changing the filter, push and hold the Air Filter button for three seconds to reset the filter sensor.
NOTE: This refrigerator does not require a filter bypass plug when the filter is not in place.
It is recommended that you replace the water filter:
Approximately every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
1 Remove the old water filter.
Lift up and remove the lower door bin. Swing the right end of the water filter out of the compartment and then grasp and rotate the filter counterclockwise to remove it from the filter head.

NOTE: Replacing the water filter could cause a small amount of water to drain. Place a cup under the filter head to catch any water.
2 Replace with a new water filter.
Insert the new filter into the filter head and rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head. Swing the filter back into the compartment.

3 Assemble the door bin.

Use Replacement Cartridge: MDJ64844601(LT1000P)
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53 and Standard 401.

Note that while testing was performed under standard laboratory conditions, actual performance may vary.

NSF System Trade Name Code : MDJ64844601(LT1000P)
It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
Replacement Cartridge: MDJ64844601(LT1000P)
For estimated costs of replacement elements please visit our website at www.lg.com
Refer to the Warranty section of this manual for information on the limited warranty.
Read, understand, and follow all safety Information contained in these instructions prior to installation and use of this product. Retain these instructions for future reference.
WARNING
To reduce the risk associated with the ingestion of contaminants:
CAUTION
Please note that water could fall while replacing filter which could result property damage.
To reduce the risk associated with property damage due to water leakage:
Review the Troubleshooting section before calling for service; doing so will save you both time and money.
| Problem | Possible Causes | Solutions |
| Refrigerator and Freezer section are not cooling. | The refrigerator control is set to OFF (some models). | Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. |
| Refrigerator is in the defrost cycle. | During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. | |
| Refrigerator was recently installed. | It may take up to 24 hours for each compartment to reach the desired temperature. | |
| Refrigerator was recently relocated. | If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power. | |
| Cooling System runs too much. | Refrigerator is replacing an older model. | Modern refrigerators require more operating time but use less energy due to more efficient technology. |
| Refrigerator was recently plugged in or power restored. | The refrigerator will take up to 24 hours to cool completely | |
| Door opened often or a large amount of food / hot food was added. | Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.) | |
| Doors are not closed completely. | Firmly push the doors shut. | |
| Refrigerator is installed in a hot location. | The compressor will run longer under warm conditions. At normal room temperatures (70°F) expect your compressor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110°F. | |
| Condenser / back cover is clogged. | Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. | |
| Refrigerator or Freezer section is too warm. | Refrigerator was recently installed. | It may take up to 24 hours for each compartment to reach the desired temperature. |
| Air vents are blocked. | Rearrange items to allow air to flow throughout the compartment. Refer to the Airflow diagram in the Using Your Refrigerator section. | |
| Doors are opened often or for long periods of time. | When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. | |
| Unit is installed in a hot location. | The refrigerator should not be operated in temperatures above 110°F. | |
| A large amount of food or hot food was added to either compartment. | Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect. | |
| Doors not closed correctly. | See the Doors will not close correctly or pop open section in Troubleshooting. | |
| Temperature control is not set correctly | If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. | |
| Defrost cycle has recently completed. | During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. | |
| Interior moisture buildup. | Doors are opened often or for long periods of time. | When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. |
| Doors not closed correctly. | See the Doors will not close correctly section in the Troubleshooting section. | |
| Weather is humid. | Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments. | |
| Defrost cycle recently completed. | During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed. | |
| Food is not packaged correctly. | Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost. | |
| Food is freezing in the refrigerator compartment. | Food with high water content was placed near an air vent. | Rearrange items with high water content away from air vents. |
| Refrigerator temperature control is set incorrectly. | If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. | |
| Refrigerator is installed in a cold location. | When the refrigerator is operated in temperatures below 41°F (5°C), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperatures below 55°F (13°C). | |
| Frost or ice crystals form on frozen food (outside of package). | Door is opened frequently or for long periods of time. | When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency and duration of door openings. |
| Door is not closing properly. | Refer to the Doors will not close correctly or pop open section in the Troubleshooting section. | |
| Refrigerator or Freezer section is too cold. | Incorrect temperature control settings. | If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. |
| Frost or ice crystals on frozen food (inside of sealed package). | Condensation from food with a high water content has frozen inside of the food package. | This is normal for food items with a high water content. |
| Food has been left in the freezer for a long period of time. | Do not store food items with high water content in the freezer for a long period of time. | |
| Icemaker is not making enough ice. | Demand exceeds ice storage capacity. | The icemaker will produce approximately 70~182 cubes in a 24 hour period. |
| House water supply is not connected, valve is not turned on fully, or valve is clogged. |
Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. |
|
| Water filter has been exhausted. |
It is recommended that you replace the water filter:
|
|
| Low house water supply pressure. |
The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter. If the problem persists, it may be necessary to contact a plumber. |
|
| Reverse Osmosis filtration system is used. |
Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to Water Pressure section.) |
|
| Tubing connecting refrigerator to house supply valve is kinked. | The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks. | |
| Doors are opened often or for long periods of time. | If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. | |
| Doors are not closed completely. | If the doors are not properly closed, ice production will be affected. See the Doors will not close completely or pop open section in Parts & Features Troubleshooting for more information. | |
| The temperature setting for the freezer is too warm. | The recommended temperature for the freezer compartment for normal ice production is 0°F. If the freezer temperature is warmer, ice production will be affected. | |
| Dispensing water slowly. | Water filter has been exhausted. |
It is recommended that you replace the water filter:
|
| Reverse osmosis filtration system is used. |
Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. If the problem persists, it may be necessary to contact a plumber. |
|
| Low house water supply pressure. |
The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter. If the problem persists, it may be necessary to contact a plumber. |
|
| Not dispensing ice. | Doors are not closed completely | Ice will not dispense if any of the refrigerator doors are left open. |
| Infrequent use of the dispenser. | Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation. | |
| The delivery chute is clogged with frost or ice fragments. | Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup. | |
| The dispenser display is locked. | Press and hold the Lock button for three seconds to unlock the control panel and dispenser. | |
| Ice bin is empty |
It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Make sure that the shutoff (arm/sensor) is not obstructed. Once the ice supply in the bin has been completely exhausted, it my take up to 90 minutes before additional ice is available, and approximately 24 hours to completely refill the bin. |
|
| Icemaker is not making ice. | Refrigerator was recently installed or icemaker recently connected. | It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. |
| Icemaker not turned on. | Locate the icemaker ON/OFF switch and confirm that it is in the ON (I) position. | |
| The ice detecting sensor is obstructed. | Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation. | |
| The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on. | Connect refrigerator to the water supply and turn the water shutoff valve fully open. | |
| Icemaker shutoff (arm or sensor) obstructed. | If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. | |
| Reverse osmosis water filtration system is connected to your cold water supply. | Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Water Pressure section.) | |
| Not dispensing water. | New installation or water line recently connected. | Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. |
| The dispenser panel is locked. | Press and hold the Lock button for three seconds to unlock the control panel and dispenser. | |
| The dispenser is not set for water dispensing. | The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water. | |
| Refrigerator or freezer doors are not closed properly | Water will not dispense if any of the refrigerator doors are left open. | |
| Water filter has been recently removed or replaced. | After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. | |
| Tubing connecting refrigerator to house supply valve is kinked. | The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks. | |
| The house water supply is not connected, the valve is not turned on fully, or the valve is clogged. |
Connect refrigerator to the water supply and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. |
|
| Ice has bad taste or odor. | Water supply contains minerals such as sulfur. |
A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies. |
| Icemaker was recently installed. | Discard the first few batches of ice to avoid discolored or bad tasting ice. | |
| Ice has been stored for too long. | Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply. | |
| The food has not been stored properly in either compartment. | Rewrap the food. Odors may migrate to the ice if food is not wrapped properly. | |
| The interior of the refrigerator needs to be cleaned. | See the Care and Cleaning section for more information. | |
| The ice storage bin needs to be cleaned. | Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it. | |
| Dispensing warm water. | Refrigerator was recently installed. | Allow 24 hours after installation for the water storage tank to cool completely. |
| The water dispenser has been used recently and the storage tank was exhausted. | Depending on your specific model, the water storage capacity will range from approximately 20 to 30 oz. | |
| Dispenser has not been used for several hours. | If the dispenser has not been used for several hours, the first glass dispensed may be warm. Discard the first 10 oz. | |
| Refrigerator is connected to the hot water supply. |
Make sure that the refrigerator is connected to a cold water pipe. WARNING: Connecting the refrigerator to a hot water line may damage the icemaker |
|
| Water has bad taste or odor. | Water supply contains minerals such as sulfur. | A water filter may need to be installed to eliminate taste and odor problems. |
| Water filter has been exhausted. |
It is recommended that you replace the water filter:
|
|
| Refrigerator was recently installed. | Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. | |
| Icemaker is making too much ice. | Icemaker shutoff (arm/sensor) is obstructed. | Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation. |
| Clicking | The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. | Normal Operation |
| Rattling | Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. | Normal Operation |
| Refrigerator is not resting solidly on the floor. | Floor is weak or uneven or leveling legs need to be adjusted. See the Door Alignment section. | |
| Refrigerator with linear compressor was jarred while running. | Normal Operation | |
| Whooshing | Evaporator fan motor is circulating air through the refrigerator and freezer compartments. | Normal Operation |
| Air is being forced over the condenser by the condenser fan. | Normal Operation | |
| Gurgling | Refrigerant flowing through the cooling system. | Normal Operation |
| Popping | Contraction and expansion of the inside walls due to changes in temperature. | Normal Operation |
| Sizzling | Water dripping on the defrost heater during a defrost cycle. | Normal Operation |
| Vibrating | If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. | To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet. |
| Dripping | Water running into the drain pan during the defrost cycle. | Normal Operation |
| Pulsating or High-Pitched Sound | Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound. | Normal Operation |
| Doors will not close correctly or pop open. | Food packages are blocking the door open. | Rearrange food containers to clear the door and door shelves. |
| Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. | Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Refrigerator section for more information. | |
| The doors were removed during product installation and not properly replaced. | Remove and replace the doors according to the Removing and Replacing Refrigerator Handles and Doors section. | |
| Refrigerator is not leveled properly. | See Door Alignment in the Refrigerator Installation section to level refrigerator | |
| Doors are difficult to open. | The gaskets are dirty or sticky. | Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning. |
| Door was recently closed. | When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily. | |
| Refrigerator wobbles or seems unstable. | Leveling legs are not adjusted properly. | Refer to the Leveling and Door Alignment section. |
| Floor is not level. | It may be necessary to add shims under the leveling legs or rollers to complete installation. | |
| Lights do not work. | LED interior lighting failure. | The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician. |
| Refrigerator has an unusual odor. | The Air Filter may need to be set to the MAX setting or replaced. | Set the Air Filter to the MAX setting. If the odor does not go away within 24 hours, the filter may need to be replaced. See the Replacing the Air Filter section for replacement instructions. |
| The interior of the refrigerator is covered with dust or soot. | The refrigerator is located near a fire source, such as a fireplace, chimney or candle. | Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle. |
| Trouble connecting appliance and smartphone to Wi-Fi network | The password for the Wi-Fi network was entered incorrectly. | Delete your home Wi-Fi network and begin the registration process again. |
| Mobile data for your smartphone is turned on. | Turn off the Mobile data on your smartphone before registering the appliance. | |
| The wireless network name (SSID) is set incorrectly. | The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) | |
| The router frequency is not 2.4 GHz. | Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. | |
| The distance between the appliance and the router is too far. | If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater. |
Series: LMXC23796
Additionally, the document applies to other LG Electronics models: LMXS30796*, LMXC23796*