User Manual Microwave Oven

Setting the time
To customize:
Using the stop/clear button
Activating / Deactivating
Using the kitchen timer
To cancel the timer setting :
NOTE
Using the more/less feature
Using the eco mode
Turning on the vent
NOTE
NOTE
Using the 1 pound defrost button
Using the sensor cooking buttons
Multi-stage cooking
Using the soften/melt button
Testing utensils

Stirring
Arrangement
Shielding
Turning
Standing
Adding Moisture
Venting
Keeping your microwave oven clean improves its performance, wards off unnecessary repairs, and lengthens its life.
Cleaning the exterior
It’s best to clean spills on the outside of your microwave oven as they occur. Use a soft cloth and warm, soapy water. Rinse and dry.
CAUTION: Do not get water into the vents. Never use abrasive products or chemical solvents such as ammonia or alcohol as they can damage the appearance of your microwave.
WARNING: Unplug the microwave plug before cleaning.
Cleaning under your microwave oven
Regularly clean grease and dust from the bottom of your microwave using a solution of warm water and detergent.
Cleaning the control panel
Wipe with a damp cloth and dry thoroughly. Do not use cleaning sprays, large amounts of soap and water, abrasives, or sharp objects on the panel as it is easily damaged.
Cleaning the door and door seals
Always ensure that the door seals are clean and that the door closes properly. Take particular care when cleaning the door seals to ensure that no particles accumulate and prevent the door from closing correctly. Wash the glass door with very mild soap and water. Be sure to use a soft cloth to avoid scratching.
NOTE: If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumulate when you operate the oven when humidity is high and in no way indicates microwave leakage.
Cleaning the interior
To avoid injury, ensure that the microwave oven has cooled down before cleaning it.
Remove the glass tray from the oven when cleaning the oven or tray. To prevent the tray from breaking, handle it with care and do not put it in water immediately after cooking. Wash the tray carefully in warm sudsy water or in the dishwasher.
Cleaning the turntable and roller rings
Clean the roller rings periodically and wash the turntable as required. The turntable can be washed safely in your dishwasher.
Storing and repairing your microwave oven
If you need to store your microwave oven for a short or extended period of time, choose a dust-free, dry location. Dust and dampness may adversely affect the functionality of the microwave parts.
WARNING: Do not repair, replace, or service any part of your microwave oven yourself. Allow only a qualified service technician to perform repairs. If the oven is faulty and needs servicing, or you are in doubt about its condition, unplug the oven from the power outlet and contact your nearest service center. Do not use the oven if the microwave oven is damaged, in particular, if the door or door seals are damaged or the door does not close properly. This can be caused by a broken hinge, a worn out seal or distorted/bent casing. Do not remove the oven from its casing. This microwave oven is for home use only and is not intended for commercial use.
Replacing the cooktop/night light
When replacing the cooktop/night light, make sure that you are wearing gloves to avoid injury from the heat of the lamp.
Replacing the oven light
When replacing the oven light, make sure that you are wearing gloves to avoid injury from the heat of the lamp.
Cleaning the grease filter
Your microwave oven has reusable grease filter. The grease filter should be removed and cleaned at least once a month or as required. To order a new grease filter, contact Samsung Parts at 1-800-627-4368 or your Samsung dealer. You can also order online at www.samsungparts.com.
WARNING: To avoid the risk of personal injury or property damage, do not operate the oven hood without the filter in place.
1. To remove the filter, push the front of the grease filter case where it says “PUSH”.
2. Pull the filter case out of the microwave oven.
3. Remove the filter from the filter case by widening the case, as shown below. Then, soak the grease filter in hot water mixed with a mild detergent. Rinse well and shake to dry. If necessary, brush the filter lightly to remove embedded dirt. When the filter is dry, put it back in the filter case.
WARNING: Do not use ammonia or put the grease filter in the microwave oven to dry. The aluminum will darken.
4. To re-insert the filter into the microwave oven, slide the filter case into the frame slot, and then push it inside.
Replacing the charcoal filter
If your oven is vented to the inside, the charcoal filter should be replaced every 6 to 12 months and more often if necessary. The charcoal filter cannot be cleaned.
If you encounter a problem with your oven, first check the tables starting below and try the recommendations. If a problem persists, or if an information code keeps appearing on the display, contact a local Samsung service center.
Problem | Cause | Action |
General | ||
The buttons cannot be pressed properly. | Foreign matter may be caught between the buttons. | Remove the foreign matter and try again. |
For touch models: Moisture is on the exterior. | Wipe the moisture from the exterior. | |
The Child Lock is activated. | Deactivate the Child Lock. | |
The time is not displayed. | Power is not supplied. | Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. |
The Eco (power-saving) function is set. | Turn off the Eco function. | |
The oven does not work. | Power is not supplied. | Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. |
The door is open. | Close the door and try again. | |
The door open safety mechanisms are covered by foreign matter. | Remove the foreign matter and try again. | |
The oven stops while in operation. | The user has opened the door to turn food over. | After turning over the food, press the START button again to start operation. |
The power turns off during operation. | The oven has been cooking for an extended period of time. | After the oven has cooked for an extended period of time, let the oven cool. |
The cooling fan is not working. | Listen for the sound of the cooling fan. | |
Trying to operate the oven without food inside. | Put food in the oven. | |
There is not enough ventilation space around the oven. | There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. | |
Several appliances or devices are plugged into the same outlet. | Unplug all other appliances or devices from the outlet. | |
There is no power to the oven. | Power is not supplied. | Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers. |
There is a popping sound during operation, and the oven doesn't work. | Cooking food in a sealed container or using a container with a a tight lid. | Do not cook food in sealed containers or in containers with tight lids. Expanding steam from the cooking food can cause the containers to burst or the lids to pop off. |
The oven exterior gets too hot during operation. | There is not enough ventilation space around the oven. | There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation. |
Objects are on top of the oven. | Remove all objects on the top of the oven. | |
The door cannot be opened properly. | Food residue is stuck between the door and oven interior. | Clean the oven the door. |
The oven does not heat. | The oven may not work if too much food is being cooked or improper cookware is being used. | To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
Heating is weak or slow. | The oven may not work if too much food is being cooked or improper cookware is being used. | To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
The warm function does not work. | The oven may not work if too much food is being warmed or improper cookware is being used. | To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
The thaw function does not work. | The oven may not work if too much food is being thawed or improper cookware is being used. | To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
The interior light is dim or does not turn on. | The door has been left open for a long time. | The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the STOP/CLEAR button. |
The interior light is covered by foreign matter. | Clean the inside of the oven and check again. | |
A beeping sound occurs during cooking. | If the Auto Cook function is being used, this beeping sound means it's time to turn over the food. | After turning over the food, press the START button again to restart operation. |
The oven is not level. | The oven is installed on an uneven surface. | Make sure the oven is installed on flat, stable surface. |
There are sparks during cooking. | Metal containers are used during cooking or thawing. | Do not use metal containers. |
When power is connected, the oven immediately starts to work. | The door is not properly closed. | Close the door and check again. |
There is electricity coming from the oven. | The power source or power outlet is not properly grounded. | Make sure the power source and power outlet are properly grounded. |
There is water dripping. | Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. | Let the oven cool and then wipe with a dry dish towel. |
There is steam coming through a crack in the door. | Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. | Let the oven cool and then wipe with a dry dish towel. |
There is water left in the oven. | Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction. | Let the oven cool and then wipe with a dry dish towel. |
The brightness inside the oven varies. | Changes in brightness reflect changes in power output. Power output changes depending on the functions in use. | Power output changes during cooking are not malfunctions. |
Cooking is finished, but the cooling fan is still running. | To ventilate the oven, the cooling fan continues to run for about 3 minutes after cooking is complete. | This is not an oven malfunction. |
Pressing the START button operates the oven. | This happens when the oven is not operating. | The microwave oven is designed to start operating when you press the START button if it was not operating. |
Turntable | ||
While turning, the turntable comes out of place or stops turning. | There is no roller ring, or the roller ring is not properly in place. | Install the roller ring properly and then try again. |
The turn table drags while turning. | The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave. | Install the roller ring properly. Adjust the amount of food. Do not use containers that are too large. |
The turn table rattles while turning and is noisy. | Food residue is stuck to the bottom of the oven. | Remove any food residue stuck to the bottom of the oven. |
If the microwave oven fails to operate, you may see an information code on the display. Check the table below for the code, and then follow the directions.
Code | Description | Action |
C-10 | The GAS sensor is open. | Unplug the power cord of the oven, and then contact a local Samsung service center. |
The GAS sensor is shorted. | ||
C-F0 | The microwave has sensed an internal communications failure. | Unplug the power cord of the oven, and then contact a local Samsung service center. |
C-F2 | A touch button has malfunctioned. | Press STOP/CLEAR, and then try the button again. |
Model | ME21M706BA*/AA | ME21M706BA*/AC |
Oven Cavity | 2.1 cu ft | |
Controls | 10 power level, including Defrost | |
Timer | 99 minutes, 99 seconds | |
Power Source | 120 VAC, 60 Hz | |
Power Consumption | 1700 Watt Microwave | 1500 Watt Microwave |
Microwave Power Output | 1000 Watts | 950 Watts |
Cook Top Light | LED lamp (2 EA) | |
Oven Light | 50 Watt halogen lamp | |
Oven Cavity Dimensions (inches) | 22 1/s” (W) x 10 13/,g” (H) x 14 27/32” (D) | |
Outside Dimensions (inches) | 29 7/s” (W) X 17 i/W’ (H) X 16 1/2” (D) | |
Shipping Dimensions (inches) | 33 11/32” (W) X 20 25/32” (H) X 19 3/s” (D) | |
Net/Shipping Weight | 60 lbs. / 67.2 lbs. (27.2 kg / 29.4 kg) | |
Reference file: Samsung ME21M706BAG/AA 2.1 cu. ft. Over-the-Range Microwave with Sensor Cooking
Additionally, the document applies to other Samsung models: ME21M706BA*/AA, ME21M706BA*/AC, ME21M706BAG