User Manual Samsung WF45K6500AV/A2 5.2 cu.ft Front-Load Washer

• User Manual - (English, French, Spanish)
• Quick Guide - (English)

Table of contents

• Operations
• Samsung Smart Home
• Special features
• Maintenance
• Troubleshooting

Washer User manual

Operations

Feature panel

Simple steps to start

1. Press Power to turn on the washer.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.
4. Select desired options as necessary.
5. Press Start/Pause.

To change the cycle during operation

1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.

WARNING
Do not place anything on top of your washer while it is running.

Samsung Smart Home

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung

Smart Home”. Download and install the Samsung Smart Home app provided by Samsung

Electronics to your smart device.

NOTE

• The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 7.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
• On other smartphone models, some functions may operate differently.
• For improved performance, the Samsung Smart Home app is subject to change without notice.

Samsung account

You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.

Getting started

1. Turn on your Washer.
2. Insert the SmartHome Adapter into the cSmart Home Adapter port of your washing machine.
3. Run the Samsung Smart Home app and log in with your Samsung account. iPhone users are required to provide the login information each time they access the app.

4. Access Device > the plus (+) icon, and then tap Washing Machine.

5. Follow the onscreen instructions to provide the necessary information about the router, and then tap Next.

6. Press and hold Smart Control on the washer for more than 5 seconds until the “AP” message appears on the display. Your washing machine will be registered with the app.

7.Once your Washer is registered properly, the App will show this message. Congratulations! Your washer has been added to your Smart Home. Please complete the setup by restarting your washer.

• You may then remotely control your washer by turning on Smart Control.
• The remote control function is only available with Washer.”

8 When the device registration is complete, the washing machine icon will appear in the Samsung Smart Home app.

9 When “oAP” message disappears on the display, restart your washing machine.

10 Press and hold Smart Control on the washer for more than 3 seconds, and then the Smart Control indicator Lights up on your washing machine.

NOTE

• Some options or settings of the washing machine may not be available for remote control.
• The App view may difference for each mobile device.
• If you operate the button in the Set view after connecting to Smart Home, It will disconnect from Smart Home.
• For safety reasons, Smart Control will be disabled if the Child Lock is activated. To use
• Smart Control, make sure you deactivate the Child Lock first.
• If you stop the operation of the washing machine through the Smart Home App, the door of the washing machine stays locked for safety reasons. To open the door, press Start/Pause on the control panel.

Key features

You can register Samsung Smart Home appliances on the Samsung Smart Home server for remote access.
Menu overview

When the cycle is complete:

Add wash alarm function
If you have forgotten some clothes or you want to add special softener, the add wash alarm reminds you to add any laundry or softener after your wash has already started.

During the wash, the function sounds an alarm 3 times:

• 2-3 minutes before the first rinsin
• 2-4 minutes before the last rinsing
• 1-2 minutes before the spinning

Delay End

You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.

1. Select a cycle. Then, change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause. The indicator turns on with the clock running.
4. To cancel Delay End, restart the washer by pressing Power.

Real-life case

You want to finish a two-hour cycle 3 hours from now. To do this, you add the Delay End option to the current cycle with a 3-hour setting, and then press Start/Pause at 2:00 p.m.

The washer starts operating at 3:00 p.m. and ends at 5:00 p.m. Provided below is the time line for this example.

Steam (only for WF45K6500A* model)

With the Steam cycle, the washer senses the weight of the load and controls the steam effect according to the load size. This improves washing performance.Available Steam cycles are: NORMAL, HEAVY DUTY, BEDDING, WHITES, SANITIZE, ALLERGEN, and DEEP STEAM.

1. Turn the Cycle Selector to select a Steam cycle.
2. Press Steam.
3. Add detergent and fabric softener as instructed.
4. Press Start/Pause to start the cycle.

NOTE

• Steam may not be visible or present during the cycle. This is normal.
• Unlike other Steam cycles, you don’t need to press Steam for DEEP STEAM as the Steam function turns on automatically.

Special features

Add Wash

	1. Press Start/Pause to stop operation. 2. Press the upper area of the Add Door to unlock.
	3. Open the Add Door and insert additional laundry into the drum. 4. Lift the Add Door back into place, and then push it gently until you hear a click. The Add Door is locked. 5. Press Start/Pause to resume operation.

NOTE

• The water inside the drum does not leak if the Add Door is closed properly. Water drops may form around the window, but they do not leak from inside the drum.
• After washing is complete, open the Add Door and leave open for some time to dry the drum.

CAUTION

• Do not open the Add Door if suds have formed inside the drum.
• Do not open or touch the Add Door while the machine is operating. The Add Door may be opened unintentionally.
• Do not add an excessive amount of laundry through the Add Door. Performance may be degraded.
• Do not use the lower area of the Add Door as a handle. Your fingers may be caught.
• Make sure that no laundry is caught in the Add Door.
• Keep your pets out of the washer, especially the Add Door.
• Do not open the Add Door while the drying or Steam or Sanitize functions are running. Hot steam may leak out of the window.
• Do not press or push the Add Door when closing the washer door. The Add Door may open.

Child Lock

To prevent accidents by children or infants, Child Lock locks all buttons except for the Power button.

To activate the Child Lock

Press and hold both Soil Level and Spin for 3 seconds. Then, press Start/Pause to activate. The door locks and the Child Lock indicator turns on.

To deactivate the Child Lock temporarily

You can deactivate the Child Lock temporarily for 1 minute. To do this, Press and hold both Soil Level and Spin for 3 seconds. The door is unlocked for 1 minute and the Child Lock indicator blinks.

NOTE

• If you open the door 1 minute or more after deactivating Child Lock, an alarm sounds for up to 2 minutes.
• If you close the door within 2 minutes, door locks and Child Lock is reactivated. After 2 minutes, the door does not lock with no alarm sound.
• To add laundry after activating Child Lock, first deactivate Child Lock or restart the washer.
• To cancel the Child Lock
• Press and hold both Soil Level and Spin for 6 seconds. The door unlocks and the Child
• Lock the Child Lock indicator turns off.

My Cycle

Create your own washing cycle with preferred settings and use the with the push of the push of a single button.

To create your own cycle

1. Turn the Cycle Selector to select a cycle.
2. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.
3. To add an option, press the corresponding buttons.
4. Press and hold My Cycle for 3 seconds to save your settings. Applicable indicators blink for 3 seconds.

Once you save the cycle, you can use it by pressing My Cycle.

NOTE

If you press My Cycle and then release it within 3 seconds, the previously saved cycle and options appear.

Sound (only for WF45K6500A* model)

Mute or unmute the sound (button beeps, indicator beeps and chimes, etc.)

• To mute or unmute the sound, press and hold the Temp. button for 3 seconds. When the sound is muted, the indicator turns on.

ATC (Auto Temperature Control)

ATC enables the washer to control water temperatures in each washing cycle using the washer’s internal thermistor. It is designed to maintain certain washing temperatures for best results.

NOTE

• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold water. This is normal because the machine is designed to reduce power consumption.
• In these cycles, the Hot temperature is similar to bath-water temperatures, and the Warm temperature to comfortable swimming pool temperatures.
• To wash clothes at a specific temperature, you must choose a different cycle first.

Maintenance

Self clean+

Perform this cycle regularly to clean the drum and to remove bacteria from it.

1. Make sure the drum is empty.
2. Press Power to turn on the washer.
3. Press Self Clean+.
4. Press Start/Pause.

NOTE

• The water temperature for Self Clean+ is set to EXTRA HOT, which cannot be changed. (only for WF45K6500A* model)
• The water temperature for Self Clean+ is set to HOT, which cannot be changed. (only for WF45K6200A* model)

CAUTION

Do not use any cleaning agents. Do not add detergent or bleach. Chemical residue in the drum degrades the cleaning performance.

Self Clean+ reminder ()

The Self Clean+ reminder appears on the main screen once every 40 washes. It is advisable to perform the Self Clean+ regularly.

If you do not run the cycle within 1 hour when the Self Clean+ reminder appears, the reminder turns off automatically.

When you first see this reminder, you can ignore the reminder for 6 consecutive washes. From the 7th wash, the reminder no longer appears. However, it appears again on the second 40th wash.

Smart Care

The Smart Care function helps you diagnose and troubleshoot your washer if it has a problem. To enable this function, you must first download the Samsung Smart Washer app from the Play Store or the Apple Store, and install it on a mobile device that has a camera.

The Smart Washer Smart Care function has been optimized for:

Galaxy and iPhone series devices. (It is not supported by some models.)

As the washer operates, it runs it’s self-diagnosis function in the background. If it senses a problem, it displays an information code on the display which you can scan using the app’s Smart Care function. The Smart Care function will then display detailed information about the code.

1. To enable the Smart Care function.

• Press and hold Super Speed on the washer for 3 seconds to enter the Smart Care mode. (only for WF45K6500A* model)
• Press Smart Care button to enter the Smart Care mode. (only for WF45K6200A* model)

2. Run the Samsung Smart Washer app on your mobile device, and then tap Smart Care.

3. Hold the mobile device so that the mobile device and the washer’s display panel face each other. The app will recognize the information code automatically.

4. When the information code is recognized correctly, the app provides detailed information about the symptom and recommends further action.

NOTE

• The function name, Smart Care, may differ depending on your language.
• If the washer display is reflecting light, the app may fail to recognize the information code.
• If the app fails to recognize the information code code a number of times consecutively, enter the information code manually into the app screen.

Emergency drain

Power off and unplug the washing machine from the electrical outlet. Gently press the top area of the filter cover to open. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A). Open the tube cap and let water in the emergency drain tube (B) flow into the container. When done, close the tube cap, and reinsert the tube. Then, close the filter cover. NOTE Use a spacious container because the water in the drum may be more than expected.

Cleaning

Mesh filter

	1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
	4. Use pliers to pull out the mesh filter from the inlet valve. 5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged. 6. Dry the mesh filter completely in the shade. 7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve. 8. Open the water tap.

Pump filter

Turn off the washing machine, and unplug the power cord. Drain the remaining water inside the drum. See the Gently press the top area of the filter cover to open. Turn the pump filter knob (A) to the left, and drain off the remaining water. Clean the pump filter using soft brushes. Make sure the drain pump propeller inside the filter is unclogged. Reinsert the pump filter, and turn the filter knob to the right. Close the filter cover. NOTE Some pump filters feature a safety knob that is designed to prevent accidents by children. To open the safety knob of the pump filter, push in and turn it anticlockwise. The spring mechanism of the safety knob helps open the filter. To close the safety knob of the pump filter, turn it clockwise. The spring makes a rattling sound, which is normal.

NOTE

If the pump filter is clogged, an information code of “5C” appears on the screen.

CAUTION

• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak.

Detergent drawer

	1 While holding down the release lever (A) on the inner of the drawer, slide open the drawer, and then remove the drawer from the washer. 2 Remove the Liquid detergent container from the drawer.
	3. Clean the drawer components in flowing water using a soft brush. NOTE Other parts of the drawer can also be removed. They can fall out if you hold the drawer upside down. 4. Clean the drawer recess using a soft brush. 5. Reinsert the liquid detergent container into the Detergent Drawer. 6. Slide the drawer into the drawer recess, and then push it inward until it is fully closed.

CAUTION
Do not spray water into the detergent drawer recess. It may cause electric shock or fire.

Add Door

1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents. Discoloration may occur. - Use caution when cleaning the rubber packing and the locking mechanism. - Dust off the glass of the window and entrance area regularly. 3. Wipe up, and then close the Add Door. The Add Door is closed when you hear a click.

CAUTION

• Do not apply excessive force to the Add Door. It may break.
• Do not leave the Add Door open while the machine is operating.
• Do not put heavy objects on the Add Door at any time.
• To prevent physical injury, do not touch the Add Door while the drum is rotating.
• Do not add laundry while the machine is in the drying process. The laundry may not dry well.
• Do not open the Add Door while the machine is operating. This may cause physical injury.
• Do not use the feature panel while the Add Door is open. This may cause physical injury or system failure.
• Insert only laundry through the Add Door.
• Do not insert bulky items into the drum through the Add Door.
• Do not pull out the rubber packing of the Add Door when cleaning. You can damage the Add Door.

Door diaphragm

Open the door and empty the drum. Turn over the diaphragm (A). Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water. Wearing rubber gloves, use a soft, clean cloth dipped in the water and chlorine solution to clean the diaphragm. Let stand 5 minutes, and then wipe up and dry well. Put the diaphragm back to position.

Recovery from freezing

The washing machine may freeze when it drops below 0 °C.

1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.

NOTE

If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.

Care against an extended time of disuse

Avoid leaving the washing machine unused for an extended time. If this is the case, drain the washing machine and unplug the power cord.

1. Turn the Navigation dial to select Rinse+Spin.
2. Empty the drum, and then tap and hold .
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.

Cleaning the exterior

1. Turn off the water faucets after finishing the day’s washing.

This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out.

2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.

Clean the following as recommended below:

• Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray. cleaners directly on the panel.
• Cabinet – Clean with soap and water.

Cleaning the interior

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.

CAUTION Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.

NOTE Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.

Troubleshooting

Samsung Smart Home

Information codes

If the washer fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.