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EN 42
Problem Tip
No return to start-up screen when
disc is removed.
Soft reset this unit by turning it Off for 30 seconds, then On again.
To completely reset the unit, press and hold [
(POWER)] on the front panel
for 10 seconds to shut down the unit or unplug the AC power cord from the
AC outlet for 5-10 seconds.
in the upper right hand corner
of the TV screen.
The operation is not possible.
Buttons do not work or the unit
stops responding.
To soft reset the unit, press and hold [
(POWER)] on the front panel for
10 seconds to shut down the unit or to hard reset the unit by unplugging
the AC power cord from the AC outlet for 5-10 seconds.
The unit does not respond to
some operating commands during
playback.
The operations may be prohibited by the disc. Refer to the instructions
for the disc.
The unit cannot read Blu-ray
Disc™ / DVD/ CD.
Condensation? (Let sit 1 or 2 hours)
Check to see if the disc is compatible with this unit. (Refer to page 16.)
Wipe dirt off the disc from the center to the outside or replace the disc.
Refer to ˝Cleaning Discs˝ on page 46.
Scene shooting Angle does not
switch.
Angles cannot be switched for Blu-ray Disc™ / DVD which do not contain
multiple Angles. In some cases multiple Angles are only recorded for
specific scenes.
Playback does not start when a
Title is selected.
Check the settings in ˝Parental˝ menu.
The password for rating level has
been forgotten.
Enter the default password ˝4737˝, then your forgotten password will be
cleared. Then to change password go to ˝Password Change˝ on page 38.
Error message appears when I
select ˝Auto˝ in the ˝Language˝.
Make sure that the unit is connected to a TV that is compatible with HDMI
CEC and the ˝HDMI CEC˝ is set to ˝On˝.
This error message may appear when your TV's OSD language is not
supported by this unit.
Cannot play back AVCHD file. This unit cannot play back stand-alone AVCHD files (*.m2ts, *.mts or
*.m2t) written to a DVD. The DVD containing AVCHD files must have a
proper file and folder structure meeting AVCHD format specifications.
Please use AVCHD compliant device / software to burn or copy AVCHD
files to DVD. (Please refer to user manuals of the device / software for
more information.)
The capacity of the USB Memory
Stick decreased.
Data may be written on the USB Memory Stick when a BD-video uses the
Virtual Package feature while a USB Memory Stick is connected to the
unit.
Cannot play back a MPEG-2 video
and audio from the USB Memory
Stick.
MPEG-2 is not compatible with this unit.
Cannot read the contents on the
USB Memory Stick.
The USB Memory Stick is not compatible with this unit or the contents
may be damaged.
Try and Turn Off the unit, then turn it back On.
To soft reset the unit, press and hold [
(POWER)] on the front panel for
10 seconds to shut down the unit or to hard reset the unit by unplugging
the AC power cord from the AC outlet for 5-10 seconds.
Cannot play back BD-Video. Connect a USB Memory Stick (256MB or more of available memory)
which is formatted on this unit. Some discs require memory when
playing back the content.
Do not disconnect the USB Memory Stick during playback.
Cannot use BD-Live. BD-Live function cannot be performed because this unit does not
connect the internet.
Cannot play back 3D. Some discs may not be played back because this unit does not support
3D.
Cannot load a Blu-ray Disc™ (stuck
in ˝Loading…˝ mode) and cannot
Open the disc tray to eject the disc.
Unplug unit from AC outlet for 20 seconds. Plug unit back in and press
the [
(OPEN/CLOSE)] on the unit to eject the disc.
continued on next page
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