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My heater is 1yr old and just stopped working one day. I just started using it again since last winter. The power button on back is on but none of the controls on front will work, light up, do anything.
Please try to reset this unit. To reset, turn heater off and switch master power switch on the rear of the unit to off position. Unplug the heater and let it cool down for around 20 minutes. Plug the heater back into the wall outlet and turn master switch and on/off switch to on.
My ntec has been sitting since last spring and when I try to start it when it's cold it still says E1.how can I fix this
Error code "E1" means the heater is overheated. Unplug the heater from the wall for a few second then plug the power cord back in. Check if the air filter is clogged. If this issues persists, please contact the NTec service directly.
How do I clean the filter?
Please read the MAINTENANCE section at: https://manualsfile.com/product/pojywt76mj.html#maintenance
Why does the power light flicker all the time?
Why would my heater all of a sudden stop working? I switched the master switch to ON but the control panel will not light up and the heater did not turn on when I pushed the power ON/OFF on the front
Mine did same thing after 1yr of use
Is there a system reset button on this heater if not is there a manual reset?
To reset, turn heater off and switch master power switch on the rear of the unit to off position. Unplug the heater and let it cool down for around 20 minutes. Plug the heater back into the wall outlet and turn master switch and on/off switch to on.
Is it possible to purchase a new remote for this product?
Can you change the preset of 72 degrees so if you shut the power off, it will return to your settings
If you have any questions about this product, please ask here.
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