Moosoo K24 Questions & Answers

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7 Questions

  • How much does it Weigh

  • User Non avatar #100804 Asia1 year ago

    It has a weight of 3.7 pounds (1.67 kg).

  • User Non avatar #24451 United States2 years ago

    Why do the lights on the bottom off the vacuum flash

    1 like
  • User Non avatar #21910 United States2 years ago

    My Moosoo K24 says to empty but there is nothing in it. It will vacuum for a little bit and cut off. The wand or head is clear of debris. Thanks

  • Where is reset button Moosoo k24 vacuum

  • User Non avatar #100806 Asia1 year ago

    Press and hold the Power button for 4-5 seconds.

  • My Moosoo runs for a short time and then stops. It shows it is fully charged.

  • User Non avatar #100805 Asia1 year ago

    Please check whether the dust cup/filter cup is blocked and clean them up. Take out the filter and the filter cup, shake off the dust and rinse with water, dry, and reuse. Make sure whether the power of the machine is exhausted, and try again after charging the vacuum.

  • My Moosoo k24 has a new battery and it lights up green on the bottom but not on the actual head where you can see how much battery is charged. Is there a reset button or do I have a bad battery?

  • User Non avatarMelanie 2 years ago

    I ran over my rug while using my k24 and now it sounds strange and the rollers won’t spin. There isn’t any blockage

  • User Non avatar #7489 United States2 years ago

    You broke the belt. It has a small rubber belt. Had the same thing happen. Moosoo sent me a replacement