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Moosoo K17 Questions & Answers

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2 Questions
  • User Non avatarRebecca Sm2 years ago

    Hi,
    I was vacuuming a rug, lower profile than normal. It did not get sucked into the vaccuum however it made a high pitch squealing noise and I immediately turned the vacuum off. I continued to use the vacuum on my other rugs and unfortunately the roller brush wont spin? Please help.
    Thank you for your time,
    Rebecca

  • User Non avatarMarc cohen2 years ago

    A corner of a small area rug got caught in the rotating brush and made a high pitched sound. I took apart the rotating brush, and cleaned it out completely. I put the roller back in and close it. The roller fit perfectly and manually turned smoothly. I turned on the vacuum and the roller does not turn. Is there a reset button.? What do I do now?