You can find answers or submit your question.
In ManualsFile, you can ask and answer questions about your issues. We - volunteers - or other people who own the product will help you.
You should also read the documentation for your own answers. Download documentation for this product here.
after charging the headphones I can't get them to power up. I have only had these for about one week so not sure what the issue is. after I take them off the charger and press the power on button nothing happens
Try using a different USB-C charging cable, ensure you're using a 5V/1A power adapter and the headphones are properly connected to a power source. A solid red light indicates normal charging. If the issue persists, we recommend reaching out to the manufacturer directly for further assistance.
If you have any questions about this product, please ask here.
![]()