TIMMKOO Q3E Questions & Answers

1. Check the cable orientation and reconnect it.
2. Try a different USB port on your computer.
3. When you connect the device, the screen on the MP3 player should show connection options. Select "File Transfer" mode.

Please try the following: Settings--System--Reset options--Erase all data (factory reset). 

For the slider when playing songs, you may be able to click the icon (as shown in the image below https://manualsfile.com/images/appliances/k3/xo/k3xoi32zgeo_0_1749029222248.webp) in the playback page to set up the slider or circular progress bar.

Very nice! This worked!! Thank you so much!!!

Did you mean that your Q3E player runs the battery out too quickly?

No... nothing to do with the battery...i mean the screen being lit/on, it goes dark to quickly.. i am on a treadmill, pick a song from my list, it starts playing then the screen goes dark within 5 sec's unless i press or do something else....u know what i mean.....i prefer the screen to stay on, it times out to quickly. I have to press a side button to get the screen on again. Hope i described this right, lol

You can set the "Sleep" time longer by going to Settings → Display → Sleep, and choose a certain time you need.

See details on page 38 of the Manual at: https://manualsfile.com/product/k3xoi32zgeo.html#p38

Talking to you is EASIER than reading the manual, lol Thank you for your help!

1. Please reset the player and try to connect again. 
2. Turn on your cell phone hotspot to see if the player can connect to your cell phone hotspot.
3. Check if the region and time in the player settings match your location.

If this issue persists, please contact TIMMKOO for assistance.

Please try to update the player's firmware on your Windows PC as shown in the link below: 

https://manualsfile.com/download/k3xoi32zgeo/0.html

There is a reset button a small hole next to the charging port, press and hold for about 3 seconds. That will reset back to factory default, please note this will erase everything you downloaded.

ho provato a resettarlo come mi hai detto di fare, non cambia nulla, fa come se l avessi semplicemente spento e riacceso

Try using a pin to press the reset button on the bottom and hold for 3-5 seconds. If that doesn't work you have to contact the seller directly.

Please try to reset the mp3 player. The detail steps as follow：

1. Please find a card pin.
2. Find the restart hole on the right.
3. Put the card pin insert into the restart hole.

The mp3 player can use again.

If you still can not turn on the mp3 player, please contact TIMMKOO for assistance.

Could you please try the following:

1. Reset the player. Settings--System--Reset options--Erase all data (factory reset)
2. Update the player's firmware on your Windows PC as shown in the link Flashing tutorial below: https://manualsfile.com/download/k3xoi32zgeo/0.html

The mp3 player does not have internet. The unit has no parental controls feature.

télécharger un autre firmware sur adb

mais on peut modifier le firmware

brancher une mini caméra

To sort songs by title in a Timmkoo playlist, you can try these steps:

1. Go to the Files menu
2. File Manager
3. Select "Sort" option to choose the sorting rules of folders and files. 
4. Choose Sort by Title
5. Check the Sorted List

Once sorted, songs in folders should now be organized alphabetically by title.

When touching the 3 vertical dots at bottom right, the selection options are select file or folder, hide hidden files and sort. I cannot get to "select a folder". I can only get to select "All" the files. When selecting the sort button, the options are name (a-z), size (big-small) or time (new-old). I cannot get a screen to let me select a playlist folder.

The MP3 player has five playlist. 
To create a playlist: First, you need to enter the screen of playing the song, then click the icon in the top right corner and add the song into the playlist.

The player can support changing home screen background. Please come to picture app and open the picture you like, and clik the upper right corner to set as desktop.

You can hold a pin against the small hole at the bottom of the player for a few seconds, if that doesn't work, please contact the seller directly.

Try to fix it by clearing cache:

1. Open ‘Settings’ on your Android device.
2. Next, Scroll through the list or search for ‘Voice Command App’ and click on it.
3. Scroll down the list of applications and find the dedicated app showing glitch.
4. Tap on ‘Storage’ option followed by ‘Clear cache’ option.

This should clear the cache memory of the concerned Android application and will probably fix the issue.