hOmeLabs HME020396N Questions & Answers

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6 Questions

  • Fan has stopped working (unit just buzzes when turned on). Any fixes?

  • User Non avatar #135402 Asia1 year ago

    Please try the following steps: 

    1. Unplug the power cord from the power outlet and plug it back in.
    2. Connect another working device to the same power outlet to confirm it's working.
    3. Plug the power cord into another working power outlet.
    4. Press the Power button on the unit or the remote to turn it on.

    If the issue persists, please contact hOmeLabs directly for further assistance.

  • Why does the pump shut off after only running for about a minute

  • User Non avatar #135401 Asia1 year ago

    The water pump is designed to shut off automatically when the water level is low to prevent damage.

  • User Non avatar #103852 United States2 years ago

    Why does machine beep? Also if you want coer air fo you use water and ice

  • User Non avatar #135399 Asia1 year ago

    The machine beeps to indicate that the water level is low (it is low on water). When this happens, the unit automatically switches to "fan only" mode to prevent damage to the pump.

  • I was given the HomeLabs HME020396N without a remote control. Does it matter? Can I use the machine without the remote? I see nothing in the instructions that would require me to use the remove control.

  • User Non avatar #135396 Asia1 year ago

    It can be used without the remote control.

  • User Non avatar #50243 United States3 years ago

    Why does the cool button flash? It seems to be producing 62 degree air flow, why does the light flash constanly?

  • User Non avatar #135400 Asia1 year ago

    The cool light may flash due to a low water level.

  • The cool button is always flashing. Is it supposed to flash?