Samsung RF28HFEDTSR/AA Questions & Answers

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22 Questions

  • Any tips on fixing bottom icemaker that isn’t producing ice and has no water in the ice cube tray?

  • User Non avatar #131790 United States1 year ago

    What does FF displayed on my display mean

  • User Non avatar #131855 Asia1 year ago

    The show O FF code means that the refrigerator is set to Demo mode (also know as Cooling Off mode). To cancel Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons simultaneously for 5 seconds.

  • does the top ice maker acually make ice or do i need to take it from the bottom tray and the shape of my ice cubes in the bottom freezer is not the correct shape

  • User Non avatar #103519 United States2 years ago

    how do I set my fridge temp to 38 f

  • User Non avatar #103524 Asia2 years ago

    In the user manual https://manualsfile.com/download/hrpn3n8x5.html on page 23, it provides information, on recommended temperatures, and how to adjust the settings. 

  • User Non avatar #103517 United States2 years ago

    I am unable to set my fridge to 38F

  • User Non avatar #103525 Asia2 years ago

    In the user manual https://manualsfile.com/download/hrpn3n8x5.html on page 23, it provides information, on recommended temperatures, and how to adjust the settings. 

  • How to get the interior shelves out to clean them. They are stuck in there and won’t come out

  • User Non avatar #103522 United States2 years ago

    To remove the shelves, please read page 29 for step-by-step manual on how to remove it. https://manualsfile.com/download/hrpn3n8x5.html

  • User Non avatar #49948 United States3 years ago

    Icemaker won't empty into bottom bin

  • User Non avatar #49947 United States3 years ago

    our ice maker is working but not emptying to bottom tray

  • User Non avatar #103523 United States2 years ago

    Try pressing the Test button on the ice maker to reset it (see page 24 of the User Manual, noting that the location of the Test button on the freezer ice maker is actually on the bottom of the ice maker rather than on the side). This should cause the tray to rotate then fill with water. If this doesn't resolve the issue, please call at 1-800-SAMSUNG to assist you further in finding a solution.

  • User Non avatar #49946 United States3 years ago

    Our ice maker iidi working but not going to bottom tray

  • Refrigerator not cooling, is there a reset, or process of elimination to determine problem?

    1 like
  • User Non avatar #145703 Asia6 months ago

    If the refrigerator is plugged in and powered on but it is still not cooling, you may have accidentally placed it or left it in Cooling Off (Demo Mode). To start Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons for 5 seconds during normal operation. The refrigerator chime sounds and the temperature display flashes OFF. To cancel Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons again for 5 seconds.

  • After a power flash the display shows a 5 on the left and a E on the right ,How to clear and go back to regular display

  • User Non avatar #44435 United States4 years ago

    How to take trays out to clean

  • The freezer handle has come off on one side, I need to know how to put it back on. I cannot see how to repair it in the manual.

  • I cannot get the ice tray out to defrost ice. Will not pull out. Help.

  • ..
    Water supply works going to refrigerator but no wäter or ice

  • The ice maker and water do not work on my new refrigerator. The lights in the f=refrigerator worked the first day and quit

  • How do you get the upper (top) ice maker to work? The bottom ice maker appears to be working fine

  • Cannot get lower ice maker to come on. Please tell me the correct routine to turn ice make back on.

  • User Non avatar #103527 United States2 years ago

    The upper and lower ice makers in the refrigerator can be turned on or off independently by pressing the Ice Off button on the control panel.

  • User Non avatar #9276 United States4 years ago

    Water line isn’t working after water was shut off for a week

  • User Non avatarHelen C Hu4 years ago

    Something has spilled under the glass above the veggie bins and I can't clean under the center support. How can I access that area? The glass doesn't seem to come out.

  • User Non avatar #4876 United States4 years ago

    How can I get the ice maker to fill the bottom ice bin, after I dumped old ice from it?

  • User Non avatar #2782 United States5 years ago

    How do you get the bottom ice maker to work?

  • User Non avatar #103526 United States2 years ago

    Try pressing the Test button on the ice maker to reset it (see page 24 of the User Manual, noting that the location of the Test button on the freezer ice maker is actually on the bottom of the ice maker rather than on the side). This should cause the tray to rotate then fill with water. If this doesn't resolve the issue, please call at 1-800-SAMSUNG to assist you further in finding a solution.