Aposen H250 Questions & Answers

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46 Questions

  • how to replace motor belt ?

  • User Non avatar #127617 United States1 year ago

    Where do I buy a replacement battery for the H250?

  • User Non avatar #127620 Asia1 year ago

    For replacement parts, please contact Aposen via [email protected]

  • User Non avatarRadney 1 year ago

    My battery is fully charged with three green lights showing. But when I plug it into the vacuum, it runs for a few seconds and then the +/- button on the bottom comes on red and the vacuum stops. What does this mean and how do I solve it? Thanks.

  • My h251 shuts off and pink/purple light comes on, but only happens in high speed. What is happening? Never happened before today.

  • Every time I plug my vacuum in to charge it starts like normal then gives me 2 flashing blue lights and a solid red light . I let it do it's thing for approximately 3 hours and then I tried to turn on vacuum and nothing happened . What do I need to do to fix this issue ?

    1 like
  • User Non avatar #119718 Asia1 year ago

    It sounds like your unit is experiencing a charging issue, followed by a failure to turn on. The 2 flashing blue lights and solid red lights indicate a problem with the charging process.

    • Ensure you're using the correct charging cable and plug.
    • Inspect the battery contacts on the vacuum and the charging base for any debris, dust, or corrosion. 
    • Check the charging port on the vacuum and the charging base for any blockages or corrosion. 
    • Check for any signs of physical damage or wear on the charging port, wiring, or components.
    • Verify that all connections between the vacuum's parts are secure and not loose. Check the screws, clips, or any other fasteners.
    • Try to reset the vacuum by pressing and holding the power button for 10 seconds until the lights stop flashing.

    If this problem persists, please contact Aposen's customer support for assistance or to request a replacement or repair.

  • User Non avatarMarcia Gle2 years ago

    My vacuum cleaner head is making a loud noise. Roller brush is clean -no hair around it. However does not work. Please advise how to fix or get replacement head.

  • User Non avatarTheresa 2 years ago

    The blue plastic cup thing in vacuum part that fills up fell off in trash while emptying and is gone forever now! Do I really need to purchase and even get another ? It says “ ASOPEN in white letters on it ! All appears to still be fine ? Will try to rig one out of a lid but I can’t remember or find pic of the end was open or not part that fits over metal ? Lol

  • I have the same problem. Where can I get a replacement? I can smell dust in air when vacuum without blue piece.

  • The belt broke where or how can I get a replacement

    1 like
  • User Non avatarJaramillo1 year ago

    The belt is broken. How can I replaced it?

  • User Non avatar #105366 United Kingdom2 years ago

    Why is red light flashing while on charge

  • User Non avatar #105427 United States2 years ago

    When the red light is flashing while connected to the charger means the battery is being charged, once fully charged the light turn from red to green without flashing. If the red light is flashing while being use means the battery is low and in need of charging. 

  • Roller not working. Already cleaned and still not working.

  • Where can I purchase a blue dust cap for Aposen h250?

  • This vacuum has had little to no suction almost since the beginning. Totally useless on low carpet even. Won't pick up the smallest thing. Roller is spinning but anything it collects stays right there until it drops out again. What is wrong with it?

  • The battery is fully charged but once it runs for a few seconds it stops with solid red light and blue lights flashing.

    6 likes
  • User Non avatar #100028 United States3 years ago

    Hello trying to charge, red light on two blue lights blinking will not charge HELP

    1 like
  • User Non avatar #100357 Asia3 years ago

    Charging time: 4-5 hrs

    • Low power: battery indicator blinks in blue when in use, please turn off the appliance, and then charge it.
    • Charging: 3 blue lights are illuminated one by one.
    • Fully charged: 3 blue lights remain on.

    During operation, indicator lights will show the following:

    • Blue - On/ low speed
    • Pink - High speed
    • Red - Brush head is jammed

  • same here red light (solid) on blue lights (first two) are blinking no power at all after charging for hours

  • User Non avatar #54171 United States3 years ago

    Roller not working. Already cleaned and still not working.

    1 like
  • it's the same problem am having and it's fearly new

    1 like
  • User Non avatar #52084 United States3 years ago

    I have an absent h250 and I need to know where to buy a replacement lithium battery

  • A Posen H120 fully charged but red light blinking and machine won’t stay on. How do I fix this?

  • User Non avatarMichelle3 years ago

    Where can I buy new battery for my robot vacuum

  • User Non avatar #47707 United States3 years ago

    How do I know when the battery is charging?

  • User Non avatar #102808 United States3 years ago

    When the battery is charging, the 3 blue lights are illuminated one by one.

  • 4 months old roller not working and roller light not coming o

  • H251... red light stays on.. 2 blue lights flashing.. help..

    1 like
  • User Non avatar #54357 AU3 years ago

    Hi red light blue lights flashing when charging?

    1 like
  • User Non avatar #45690 United States3 years ago

    APOSEN 150. RED LIGHT STEADY AND 1 BLUE LIGHT FLASHING WILL NOT RUN OR CHARGE

    2 likes
  • I have everything hooked up correctly and even have the charger plugged in and it will NOT turn on when I press the button

  • Where can I find a replacement battery for Aposen h251?

  • Vacuum keeps shutting off

  • H250 Battery will not charge. Less than 2 years old.

    2 likes
  • User Non avatar #24596 United States4 years ago

    Battery is fully charged and red light is blinking and shut off unit. What’s happening? ☺️

  • User Non avatar #100360 Asia3 years ago

    Indicator light showing red means the brush head is jammed. Please check.

  • User Non avatarKim Gerard4 years ago

    battery will not charge all the way...

  • Why is my h250 showing purple light then shuts off?

  • Cleaning tiny wheels

  • User Non avatar #21163 United States4 years ago

    Red light stays flaring and blue light stays solid like it needs charged. Even when put on the charger overnight it continues to do the same thing. I've tried multiple outlets in my house still doesn't charge. Now what?

  • Why do I have 2 blue lights blinking when charging? My cordless vacuum. Red light stays solid. Is it charging or is my battery bad

    1 like
  • Mine is doing the same thing! Did you ever get any response?

    1 like
  • User Non avatar #49007 United States3 years ago

    Mine is also doing the same thing

    1 like
  • User Non avatarJohnnybocc4 years ago

    Roller stopped working and lights keep blinking. I cleaned it but still blinks and doesnt roll. How do I fix it? Also, which side does the filter go down, or black?

    1 like
  • User Non avatarVivien Bro4 years ago

    I have same problem

  • User Non avatar #15979 United States4 years ago

    How is the Hepa filter to be installed. Fell out and can't figure out which side faces up. Diagram or image would be appreciated. Thanks.

    1 like
  • 5A of Manual instructions. How do you remove the “blue cap” in the dust cup to clean the brush side, metal mesh, and inner filter. The blue cap does not pull out or screw out. How is it supposed to be removed correctly?

  • User Non avatarMarilyn Ba4 years ago

    Not much suction,and hose is clear

  • Roller & lights quit working about 1 month ago. The Troubleshooting suggestions in the instructions did not solve these problems. Can it be repaired?

  • My battery will not charge one blue lite blinking and the red light is on

    3 likes
  • Battery doesn’t charge, 2 blue lights + red light blinking. What needs to happen to resolve this issue?

    2 likes
  • User Non avatarJoshua Kil1 year ago

    Did you ever get an answer on how to fix the charging issue

  • After the battery is charge, How can I test it to operate?

  • User Non avatar #100358 Asia3 years ago

    During operation, indicator lights will show the following: Blue - On/ low speed ; Pink - High speed ; Red - Brush head is jammed

  • User Non avatar #4422 United States4 years ago

    My cordless vacuum stars and stops ted lite blinking a week ago now does not starts all and ted lite blinks.

    1 like
  • User Non avatar #3097 United States5 years ago

    i took the filter apart to clean and cant remember how to assemble it

  • Can I get a picture of how the he[a filter should be installed? When I removed the canister to empty it, the loose filter fell out and I was not able to tell which side is supposed to be facing the canister.

  • Charged but vacuum starts then stops Ted light blinking?

  • User Non avatar #1688 United States5 years ago

    Brush stopped working just? Just bought it three weeks ago.

  • User Non avatarStephanie5 years ago

    Does the battery pack flash on and off while charging?

  • Vaccum is not charging.