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English 19
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances
Corporation (BSH) in this Statement of Limited Product War-
ranty applies only to the Thermador
®
Microwave Drawer sold
to you, the first using purchaser, provided that the Product
was purchased:
• For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal house-
hold purposes.
• New at retail (not a display, "as is", or previously returned
model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply to the original purchaser
of the product warranted herein and to each succeeding
owner of the product purchased for ordinary home use
during the term of the warranty. BSH reserves the right to
request proof of purchase at the time any warranty claim is
submitted to confirm that the Product falls within the scope
of this limited product warranty.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best way
for BSH to notify you in the unlikely event of a safety notice
or product recall.
How Long the Warranty Lasts
BSH warrants that the Product is free from defects in materi-
als and workmanship for a period of seven hundred thirty
(730) days from the date of purchase. The foregoing time
line begins to run upon the date of purchase, and shall not
be stalled, tolled, extended, or suspended, for any reason
whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or
other damage to the finish) of the Product, for a period of
thirty (30) days from the date of purchase or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by kitchen
lighting, product location, or other similar factors. This
cosmetic warranty specifically excludes any display, floor,
“As Is”, or “B” stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, BSH or one of its authorized
service providers will repair your Product without charge
to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in
materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then BSH will
replace your Product (upgraded models may be available to
you, in BSH's sole discretion, for an additional charge). All
removed parts and components shall become the property
of BSH at its sole option. All replaced and/or repaired parts
shall assume the identity of the original part for purposes of
this warranty and this warranty shall not be extended with
respect to such parts. BSH's sole liability and responsibility
hereunder is to repair manufacturer-defective Product only,
using a BSH-authorized service provider during normal
business hours. For safety and property damage concerns,
BSH highly recommends that you do not attempt to repair
the Product yourself, or use an un-authorized servicer; BSH
will have no responsibility or liability for repairs or work per-
formed by a non-authorized servicer. If you choose to have
someone other than an authorized service provider work on
your Product, THIS WARRANTY WILL AUTOMATICALLY
BECOME NULL AND VOID. Authorized service providers are
those persons or companies that have been specially trained
on BSH products, and who possess, in BSH's opinion, a
superior reputation for customer service and technical ability
(note that they are independent entities and are not agents,
partners, affiliates or representatives of BSH). Notwithstand-
ing the foregoing, BSH will not incur any liability, or have
responsibility, for the Product if it is located in a remote area
(more than 100 miles from an authorized service provider)
or is reasonably inaccessible, hazardous, threatening, or
treacherous locale, surroundings, or environment; in any
such event, if you request, BSH would still pay for labor and
parts and ship the parts to the nearest authorized service
provider, but you would still be fully liable and responsible
for any travel time or other special charges by the service
company, assuming they agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or otherwise, to provide
you with any concessions, including repairs, prorates, or
Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects
or damage that are not the direct fault of BSH, including
without limitation, one or more of the following:
• Use of the Product in anything other than its normal, cus-
tomary and intended manner (including without limitation,
any form of commercial use, use or storage of an indoor
product outdoors, use of the Product in conjunction with
air or water-going vessels).
• Any party's willful misconduct, negligence, misuse, abuse,
accidents, neglect, improper operation, failure to maintain,
improper or negligent installation, tampering, failure to
follow operating instructions, mishandling, unauthorized
service (including self performed "fixing" or exploration of
the appliance's internal workings).
• Adjustment, alteration or modification of any kind.
• A failure to comply with any applicable state, local, city,
or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the product
in strict conformity with local fire and building codes and
regulations.
• Ordinary wear and tear, spills of food, liquid, grease
accumulations, or other substances that accumulate on,
in, or around the Product.
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