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Cleaning and care
35
ENEN
4.5 What to do if...
Problem Probable cause Solution
The appliance does not
work
The plug is not properly inserted
into the power socket.
Insert the plug into the
power socket. Do not use
adaptors or extension
cords.
Check that the main power
switch is turned on.
The hopper has not been installed
properly.
Make sure that the hopper
is installed properly
following the assembly
instructions.
It is not possible to detach
the hopper
Excessive residue
Place the lever into the half-
open position and run the
appliance in order to
remove the residues.
Activate the REVERSE
function for 3-4 seconds at
a time. Repeat 2-3 times.
Presence of hard seeds.
In case of hard seeds,
activate the REVERSE
function in order to push the
ingredients towards the
feed chute of the hopper.
The auger stops during
operation
The container is too full.
Use the REVERSE function.
If the problem persists,
contact an authorized
service centre.
The juice drips onto the
outside of the juicer body
Excessive quantity of ingredients in
the hopper feed chute.
Remove some of the
ingredients and introduce
them gradually.
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